Used 2014 Ford Explorer for Sale in Scottsdale, AZ

My husband and our daughter stopped by this dealership to look at a car I saw online. To my delightful surprise, it was on the lot. Beautiful car! We were immediately greeted as we got out the car. I did not any pressure at all. This is important because we were just looking at what our options were for the moment. The salesman's name is Mike Staelens. He was informative and willing to help. I asked to see the inside of one of the three vehicles that appealed to me on the lot. Maybe I didn't feel the usual pressure and hovering presence most car salesmen's give because he was helping another customer at the same time, but this allowed us to inspect the car at our leisure. I asked for the carfax and it was promptly made available to us. I have read the negative reviews above... either I got lucky that I ended up with Mike or it was too busy of a day for me to experience any of the above mentioned. Before even looking at the carfax I was informed the vehicle I was inquiring about did have repairs due to an accident. I can appreciate honesty. Now, how severe the damage was? I wasn't there so only my worst imagination could take hold of that thought. However, I did ask. . . if I available if i could take this particular vehicle for an inspection with my mechanic of choice and without hesitation, Mike said "yes" . If you aren't willing to do the research then on what you want and what you are willing to live with or not. Ask questions and do your research because you invest into buying a car new or used. Thank you Mike for not being a pushy sales guy. It definitely allowed us to think about what we love of the vehicle really weigh the pros and cons of that particular car. I am scheduling my mechanic for Friday to look at this car. It will cost us extra, but piece of mind is priceless for a second opinion.

The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.

I would like to let everyone know about Service Advisor Tony Di Salvo at Chapman BMW. This guy is the most responsive guy I've ever had the pleasure of dealing with where my 2011 335i is concerned. I'll give you just one of many examples of Tony's excellent work ethic. My wife and I were in Chandler AZ and had just seen a movie. When we came out to the car it was about 110 degrees and my car had been baking in the sun for three hours (btw, my car is jet black). I activated the "summer convenience" feature of the key fob that opens all the windows and sunroof to let the heat out. Everything worked perfectly until I closed the windows. The right rear window made a sound like breaking glass with a loud snap and would not close. I immediately called Tony at Chapman BMW and left a message and noticed it was 3:47PM. After completing my call I headed straight for the dealership. About 12 minutes later my phone rang and it was Tony telling me to bring the car in...at this point, I was a mere 5 minutes away. The really cool part was that I was there five minutes later and when I pulled into the garage area my name was already on the marquis above the driveway, and my loaner car was already there running. Tony took my wife and I into his office...his very air-conditioned 72 degree office...and had me sign a work order and then we got into the 430i he loaned us, and we were home ten minutes later. Around 2pm the next day my car was done and waiting in the driveway all washed and waxed...they even used tire shine. It was awesome. Anytime I have had a problem with my car, Tony has diagnosed it correctly and fixed it correctly and been very straightforward about the costs. I have NEVER had to take it back to have a repair repeated. Thanks Tony!!

Great vehicle for a rode trip! Very comfortable! Easy on gas ! Great vehicle to haul the grandkids to ball practice! Easy riding & all out vehicle to be rode in city or country!

The service department takes pride in their work and service on vehicles I highly recommend this dealership to family and friends.

It’s nice. It wasn’t a good fit due to the size for me. I mainly drive in the city and it’s a struggle to park with suv’s

I called at the last minute to get a window regulator replace. The Service Advisor said he may be able the to squeeze me in if the parts were available. I received a callback 10 minutes later stating parts were available and if I brought it in right away they can get to it. I met the Advisor when I dropped off the vehicle. He was very professional and said he will have it completed before close of business (4:30 pm). The vehicle ended up completed and hour later, 2 hrs earlier than expected. I was very impressed with quick service and follow through the Advisor and his Service team had performed. I have own many vehicles through the years and have dealt with many Service departments. This dealership is definitely number one and I would continue to service my vehicle there including purchasing my next vehicle. Thank you for an outstanding job.

It was a solid - well made vehicle. I enjoyed driving this on long trips. I felt save and a good vision of traffic - ahead.

Great interior comfort- was looking for a vehicle that for a man ^'^" and a woman 5' The accomodations are perfect for both of us!. Good power available when needed. Pretty paint - looks black, but is midnight green. Has just enough ammenties- we're not fond of all the "bells and whistles" Couldn't be happier.

Joseph did his very best to help me buy a car, the process was quick and i felt cared for and imporntant to everyone at the dealership.

The vehicle is in a very good condition, what I mean like a buyers we get what we can support right , we have no regrets we get a very nice suv in all the ways thanks for the patience and for all the good ways your guys tried us

it meets my needs but I don't feel like you get too much for your money. We have had some issues with the touchscreen system freezing up, covered under warranty though.

Has every option available and is super comfortable. the interior and exterior look and feel great. the engine is also powerful. the key to the ford is stuff

I paid off the car free and clear but I can't seem to get a free and clear title. I have been waiting over a month for it. When I did get it, it was not notarized or signed and it still had a lean on it. I am very disappointed. It was like he just pulled it out of a drawer and mailed it just to pacify. This is the owner! no less, first he was at an auction, then out for 2 weeks, then he was at the hospital, and now he is going to be gone for a week So I took the title back to Wheels in Motion and still waiting. I don't know what to think at this point. I trust the Tim to do the right thing, but to do business with him again at this point is questionable. Maybe it is just me, so I would recommend this dealer to a friend, because I love the people who work there, but be on the part of caution. I don't think he expected me to pay off the car, I really think he thought I was going to trade it in. I never paid off a car before so maybe this is what is supposed to happen. So I am stumped as to how to get a free and clear title. The title is still not right. It was signed or notarized or signed nothing. I may be wrong but I thought it was up to the company to remove all liens and sign off on it. At least that was what I was told so now I don't know what the truth is. I was told I couldn't take the lien off the company has to do that. So at this point I am confused. I just want a free and clear title from the DMV which shows a lien still in place after a month. So it seems nothing got done in 30 days. So my questions are: Who is supposed to remove the lien? How long does it normally take to get a free and clear title from a dealership? Now that I paid off the car why can't I get a proper free and clear title from Tim Zarbock? Why would he send me a non-notarized title with a lien still on it and call it good? I don't understand. What am I missing? Then be gone for a week? Why are his employees making excuses for him? Why do my emails and phone calls go unanswered? When I called they said he was at an auction, then he was gone 2 weeks, then he was at the hospital, and last week or he will be out of the office for a week. It seems to me a runaround just to get a free and clear title. Then when I finally did get it was not notarized, or signed and still had the lien on it. So I gave it back. This is what I have been dealing with for the past month. Why? Is it supposed to be this hard to get a free and clear title? What is wrong with this picture? Does this make since to anybody?

This Explorer has lots of extras. I like the ease of entry and the way it drives. I am looking forward to see how it handles in the snow.

Having had a good experience with a 2006 Explorer we upgraded to a 2014 Sport recently. So far, it's been great. It's nimbler than the 2006, presumably due to the frame (the earlier model felt more like a truck). I worry a bit about all the servo motors in the vehicle, but so far everything works great. It's fun to drive and much roomier than our previous model...and much nimbler. It feels light by comparison. The cabin air controls are awesome, making for a very comfy ride. Very nice highway vehicle. We have a two package on it but haven't tried it out. Altogether, it's been a very nice upgrade from our earlier model. Only downside: wish this AWD model got a tad better gas mileage. Best we've seen is about 24 mpg on level highway.

I bought my 2017 Ram 1500 on 3/31/2017... Sam DelBrocco was the most outstanding sales professional I ever came across. He was very kind and willing to help. I will never buy any vehicle from another salesperson... Brian Kelsven, was extremely well knowledgeable of all the electronics, all kinds of "bells and whistles", and did a phenomenal delivery of the truck to me. My Entire Experience was Awesome!!!, From my salesman "Sam DelBrocco" to the sales manager Rick Lipowski, to my Finance Officer "Steven" to Brian Kelsven - who explained me all the functions of the truck, to Pam the receptionist, all the way to the Owner - Don Luke -, whom I met in person and we chat for a while.... They all were an amazing team... Congrats to them.. Thank you all, _Milty M

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

Recent looking for a new vehicle via online. Received tremendous follow up immediately from the moment I submit a form. Have yet to make a decision as to where I will be purchasing my next vehicle. However, this dealership is certainly in the running to earn my business.

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.

Joseph did his very best to help me buy a car, the process was quick and i felt cared for and imporntant to everyone at the dealership.

It is the best car I've used so fat. That why I crown it the, It's best car at it own best. I love it fuel economy.

This exployer is the nicest one that I have had by far. Very nice driving vehicle. Love the cooling and heated seats. Love heated steering wheel.

I was referred to this dealership by another who could not provide me with a vehicle in the down-payment range I had to work with. Team Chandler is absolutely amazing. They were able to work with my down payment, an abandoned vehicle fee on my license and most importantly went above and beyond to see that I was able to get a car that I needed. They truly cared about me as a person in need and not a commission or sale. If you need a car, have credit issues and down payment limits, check out Auto Action on Arizona Avenue in Chandler, AZ. They will go the extra mile for you because they truly care. Thank you from the bottom of my heart to Richard, Joe, and Melinda!!!!!! Tell them Moki sent you and that she says hi!

My initial reaction after owning it for a week is that the 2012 explorer is a drivers' car. It is a comfortable ride, but you do feel the road. The seating is comfortable and roomy in the first two row. Third row seating is not for big people. The second row seats 3 if the middle person is a small child. The electronics take a while to get set, but seem good once you figure out how to use them all.

I would like to let everyone know about Service Advisor Tony Di Salvo at Chapman BMW. This guy is the most responsive guy I've ever had the pleasure of dealing with where my 2011 335i is concerned. I'll give you just one of many examples of Tony's excellent work ethic. My wife and I were in Chandler AZ and had just seen a movie. When we came out to the car it was about 110 degrees and my car had been baking in the sun for three hours (btw, my car is jet black). I activated the "summer convenience" feature of the key fob that opens all the windows and sunroof to let the heat out. Everything worked perfectly until I closed the windows. The right rear window made a sound like breaking glass with a loud snap and would not close. I immediately called Tony at Chapman BMW and left a message and noticed it was 3:47PM. After completing my call I headed straight for the dealership. About 12 minutes later my phone rang and it was Tony telling me to bring the car in...at this point, I was a mere 5 minutes away. The really cool part was that I was there five minutes later and when I pulled into the garage area my name was already on the marquis above the driveway, and my loaner car was already there running. Tony took my wife and I into his office...his very air-conditioned 72 degree office...and had me sign a work order and then we got into the 430i he loaned us, and we were home ten minutes later. Around 2pm the next day my car was done and waiting in the driveway all washed and waxed...they even used tire shine. It was awesome. Anytime I have had a problem with my car, Tony has diagnosed it correctly and fixed it correctly and been very straightforward about the costs. I have NEVER had to take it back to have a repair repeated. Thanks Tony!!

Extremely satisfied with our recent purchase. Our Ford Explorer has met and exceeded our expectations. Tons of space for family trips to sporting events. Nice smooth ride. Could see myself purchasing another in the near future.

Wow just wow I've never been to such a laid back comfortable dealership. Not stuffy with a bunch of shirt and tie wearing robots. Luxury Motorsports is welcoming and had the perfect 2016 Challenger for me. the best part was they got me an ever lower payment than three other dealers who had "advertised" lower prices. I am glad I purchased my car there. Big shout out to Kenny the sales manager with rockstar hair.

This vehicle has all the quiet and power I could ask for. Great styling and and convince options. Would definitely buy at West Herr again.