Andy and Tony made purchasing a new car very easy - I drove from Atlanta to complete the transaction. It was simple and NO hassle. THANK YOU
by GradyE from Cleburne, TX
January 7, 2019
Very comfortable, good performance, nice amenities. Having had the previous version of Sync, the Sync 3 on this model is MILES ahead in user-friendliness and options. The vehicle is very quiet on the highway and excellent on road trips. Very happy with the purchase!
Our salesman Josh was wonderful. Not sure what I wanted for my next vehicle but he was patient and professional. Allowed me to drive several models and different years so I could make an informed decision. Best car buying experience to date, and I have had many.
Very beautiful and room SUV.
by Daveww from Woodbridge, Va
January 5, 2019
The Ford Explorer Platinum has a very beautiful exterior that has the look of a true SUV not a roller skate like some of the SUVS out there.
I recently lost my husband, who was the car buyer of the family! I went to several dealerships in the area, and came back to Jones. My salesman know my budget, and made it possible. Everyone was kind, and made it easy. They know the how to treat people!
I had used the service dept for my previous car and i'd give 5 stars also!
It keeps having issues!!!!
by Chris C from Battle Ground WA
January 3, 2019
I'm just going to list the issues. E-Brake cut wiring harness, garbage tires only lasted 17k miles, massaging seats malfunction, rear lift door works when it wants, the wind shield dressing left and right side cracked and they replaced it. Today the driver side window dressing flew off on the highway at 65 mph. Back fires when I punch it, transmission slips while going up hill. They did some recall repair while getting my oil changed and now my airbag light goes on and off. This was supposed to be a great SUV and it's completely garbage. This is the 2017 Limited 3.5 Twin Turbo model LEMON.
Great service! We were able to drop my car off and pick up as promised.
Most reliable car. Have owned 4
by kjmuck from Sullivan, MO
December 5, 2018
Ford Explorers have always been a dependable ride. Great ride, comfortable and all the options. Like the options of the AWD or 4 wheel drive at your fingertips.
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