I found this 2015 equinox on cars.com. I contacted the dealership and Chris was our salesperson. He was professional, courteous, thorough, went over and beyond on his service. He helped me find the best deal. I will promote to friends and family to check here if looking for a car.
I came to Mike Bass Ford looking for a car. I came inside and asked did I need help with anything. Sam Ute was able to get me financed and got the vehicle I wanted. Sam communicated with me, and we set up a time for me to pick up my car. If anyone is looking for a new or used car, go over to Mike Bass Ford in Sheffield Village Ohio
Mike Bass Ford was recommended to me by several family members and friends. After my great experience with Mike Bass Ford, I was able to understand why so many people I know recommended taking my car to this service center. Before taking my car into Mike Bass Ford, I had taken my car in many times for service to a different dealership and had to call the dealership after several days to receive any updates. I dropped my car off to Mike Bass Ford on a Tuesday evening and was pleasantly surprised when I received a call the next morning from Jon to discuss the findings. Jon was very friendly and professional from our very first conversation. He discussed and explained the plan to me and made it a point to make sure I had a complete understanding. Jon took the time to make sure I felt comfortable with the plan. After talking with Jon I immediately felt confident that I had made the right choice by choosing Mike Bass Ford. Jon made it a point to make sure he provided me with any updates on the service. As a I mentioned before, I have had unsatisfactory experiences with a different dealership, even to the point where I was uncertain if I would ever buy a ford vehicle in the future. But Jon made for a GREAT experience. He was professional, friendly and very caring. He went above and beyond to make sure that that I was satisfied with the service I had received. Jon is a true asset to his company. Prior to taking my car in for service to Mike Bass Ford I had decided that in the future I would not purchase another Ford vehicle due to bad experiences at other dealerships but after my wonderful experience at Mike Bass Ford, due to Jon’s professionalism and caring personality, I will return to Mike Bass Ford for any service and also feel confident purchasing another Ford vehicle in the future.
My husband and I have relocated to the Columbus area, but I plan all my maintenance on my vehicles around when I am visiting my parents back in Sheffield. Kevin Nail and Glenn Lyons are who I always request when I need work done. They do an awesome job every time!!
Wonderful experience! Easy to end my lease and purchase a new Explorer! Justin Greenberg was our salesman and was very helpful. He found the car we wanted and was very knowledgeable about what options were available. I would recommend Mathews Ford and Justin Greenberg if you are looking for a car.
Great experience with Elyria Ford -- our salesman was knowledgeable and eager to help us find the car we wanted without being pushy. Would definitely purchase another car from him.
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