Well let me say," I got a new Mech today. why, Is because my normal Mech was not there. I must say, Dan the new Mach I had was as good as Scoot when he work on my car. Very Happy with every thing that was done. My service writer always make sure things are done wright That is Kevin. Thank You Nick Sirico.
100% pleased, Service performed and Lincoln delivered washed and ready to go. Kevin made sure all was satisfactory.
Dave the service Manager who is retiring after 22 years with parsons Ford-Lincoln will be missed. Congratulations Dave!!!
My F250 alternator quit while driving on Mother's Day Sunday. We had it towed to Frederick Motor Company, and in spite of it being unscheduled, they evaluated it and fixed the problem the next day. Communication was excellent. They were also very accommodating in giving me requested information on new trucks when I picked mine up.
As an aside to Ford - how can an alternator die with no warning lights on the panel? I am a 125 lb female who found myself going downhill in an F-250 with no power brakes, no power steering, and a roundabout with a major highway approaching. Thankfully, the parking brake worked to get me stopped. I am more thankful than I can say that I was not pulling my horse trailer at the time.
I called Criswell's Service department to schedule a time to bring my truck in for a "check engine" light. Brandon answered and quickly got me a date and time within two days from when I called. Once there, he was very professional and advised he would give me a call with the diagnosis and options. He called that afternoon, and discussed options with no pressure of doing more than I wanted. Which I really appreciated, knowing some other dealers would have, but Brandon and Criswell did not! He and his Service team finished the work that afternoon and I was back in my truck in no time! This team at Criswell, I would recommend to anyone who is looking for the best! Thanks again Brandon and the Criswell Service Team!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.