Used 2019 Ford Explorer for Sale in Norwood, MA

Drove an hour from home with somewhat low expectations that we would end up driving away from the dealership with the actual car that I had been looking at. I had been researching car purchases for weeks - it's been 11 years since I actually purchased a brand new car - and was really going there with the intention of buying a pre-owned. Before heading down there - I had communicated with Mark Rossi - in the Internet Sales Dept - and told him I was interested in 2 specific Durango's - one was new and one was pre-owned. We set up a time/day to come down but there was no pressure from him. Thank you, Mark! When we arrived at the *complex* (because it really is) - we were *FLOORED* - never expecting such a sight because - let's face it - it's in the "boonies"! Mendon is beautiful - really - but still - the boonies! We were so pleasantly surprised to see that this was a state of the art complex - each Dealership is specifically decorated with a theme(i.e. Ford is the "music hall of fame") and all are gorgeous and immaculate. They even have their own diner - the Miss Mendon!! WOW - was that a treat!! We had lunch on them (our Salesman gave us a $25.00 coupon for lunch while were waiting for our numbers to be worked out) and that was awesome - the food is great - service excellent and friendly! That Diner is also spectacular and lovingly cared for - it's so obvious. As we walked through the property we saw all these other amazing amenities on site - car wash/detailing, rental and much more. We worked with a young salesman - who could not have been more professional - Tim Stein. For a gentleman just recently graduated from college - he is mature beyond his years and definitely headed in the right direction, He didn't miss a beat and dealt with our anxiety about this car purchase with good humor (thanks, Tim - I know we were probably a pain in the *ss!!), He really did try to give us the best options available and make sure we understood that difference between the pre-owned and the new in terms of pricing/payments and what the reality of what our trade was going to bring us but even with that he accepted the fact that we wanted to try to negotiate it anyway (we were unfortunately upside down on the trade....). In the end - we got a brand new 2017 Dodge Durango - it's actually the car of my dreams!! For the financing part of it - we ended up having to walk next door to work with Imperial Ford's Finance Manager - Kim Jacques - I wrote a separate review for her on the Imperial Ford Dealer - she is, hands down, the best finance manager in the business! I could not be happier - but I do expect to be driving it for a *long* time - lol!! It may have been more money - but the experience in and of itself - was really the *best* car buying experience I have had in my lifetime - and my husband can say the same. We have purchased many cars over the years and dealt with unethical dealers (hence the upside down trade...) and were very leery going into this purchase. I can safely say that we won't ever go anywhere else again to buy a new car. My husband is also a Dodge owner (Ram Truck) and he intends to go to Imperial to purchase a new truck from them in a year or so and we fully expect that we will get the same excellent treatment and deal. It was well worth the one hour drive - and now I look forward to driving to the beautiful little town of Mendon! Thanks, Tim, Mark, Kim and Imperial!

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

I recently reached the end of my lease with a competitor. After a very disagreeable experience with the dealer that I leased the car from, I visited Jack Madden Ford in Norwood Ma. The experience was a joy! I found the cooperation, and willingness that was not to be found at the other dealer. Our sales representative Paul Fioreza was friendly, knowledgable, and had a very relaxed attitude. I despise high pressure sales techniques, so Paul was just the kind of sales rep. that I enjoy working with. Along with sales manager Chris McLaughlin, Paul and he were able to make this lease work for me, and made this an enjoyable experience! I will be promoting this dealership , and their excellent staff to everyone I come in contact with who needs a car, without the high pressure tactics of the majority of dealerships!

This car met all our requirements and we are very happy with our purchase. We are return customers and feel very comfortable working with Doug Lawrence and David Bruton. They made shopping easy and no stress.

Prior to Friday the 13th of October, 2K17 I had never even heard of a VW Tiguan. I had been shopping for months, looking at KIA Sportages, Hyundai Tuscons, Mitsubishi Outlanders, etc... Basically, just looking for that 10yr PowerTrain Warranty. I accidentally fell upon the Tiguan on a WebSearch. But I knew Volkswagen didn't offer the same Warranty as the Korean/Japan guys. But I decided to Call up Kelly VW ask to inquire about 'Extending' the Factory Warranty. And with no pressure at all, I got an intelligent response and ended up with a far superior vehicle, with a 10yr BUMPER TO BUMPER (Not JUST PowerTrain) Warranty for the same price (if not less) than I was about to spend on the KIA. Josh Cone & Jackie Amodeo were by far, two of the best people in this business I have ever dealt with. And I've dealt with quite a few in my years. At no point was I pressured with BS Sales Tactics. They knew, their vehicles speak for themselves, just give people the honest information and they'll decide correctly, if not. then that's on them, not the SalesGuy... All in All, I was pleasantly surprised with the entire process of purchasing my new Tiguan from Josh & Jack at Kelly. And will be recommending them to anyone & everyone I know in the market for a new car.

Love the new color and all the new perks. The Explorer is so smooth on the road . It handles like a luxury car. What a SUV.

I was on the automile looking to purchase a used truck over the weekend. I had never considered a Ford but stopped into Jack Madden on a whim and I'm glad I did. Dana, my salesman, was excellent and made the entire purchasing process painless. He was very knowledgeable and answered all my questions fully. I had been to several dealerships that weekend prior to Jack Madden and dealing with Dana was by far the best and most comfortable experience. He actually listened and worked to address my concerns and get me into the truck with the best options to meet my needs. I would definitely recommend Jack Madden and Dana to anyone purchasing or thinking of purchasing a vehicle. Don't waste your time with other dealerships, just go directly there.

Love the drive and comfort... 2015 explorer with 46,000 miles so far ..absolutely love it !!! Very dependable... no mechanical issues so far . Very smooth and quiet drive

I had my 2012 Ford F150 serviced for many issues (which I was not happy about but given the mileage I put on my vehicles, it was understandable) The service Rep. Rich did a great job making sure everything go taken care of in a very timely manner. He was very helpful and understanding of the high cost of the service but all in all he did a great job representing Ford... B. Ricci

After car shopping for months. Originally was on the search for a Tahoe or Yukon. So happy I went and test drove the explorer. I fell in love with it. And now a proud owner of one.

For my wife, I purchased a Ford EDGE 2015 loaded model from Imperial Ford with the help of Dean Childs, Sales; and Lou Carvalho, Sales Manager. They allowed me to take the vehicle home, show it to my wife and then bring it back. Upon my return to the dealership, I told them we really liked the car but the price was not in our budget. Lou said, "Let me see what I can do for you!" Currently we had been paying $350 per month on the vehicle we were trading in. Lou and Dean offered me a monthly payment (INCLUDING a non-deductible 9 year/150000 mile warrantee) under $400!!! It was a no brainer. This is the second vehicle I have purchased from this dealership. In 2014 I was able to design my own Ford Mustang Convertible of which I drove away on my 65 birthday blasting my Beach Boys tunes as I drove home. If you are lookin' for a Ford, go H E R E!!!

Needed comfort for entry/exit from my vehicle, Mercedes Benz C300 was becoming to painful to ride in, entry/exit. After reading reviews thought I would give the Ford Explorer a test drive and was sold. Granted, I selected the Platinum with all the bells and whistles, but this vehicle rides and handles like a true luxury vehicle. It has met all my expectations, needs, has had great reviews, a very intelligent vehicle.

Colonial Ford in marlbough exceeded my expectations when buying my pre-owned vehicle. Gonzo was very polite and did everything he could to help me find what I was looking for with a price I could afford. I didn???t even buy a ford I bought a Jeep but I was still offered a great warranty through colonial and gonzo helped me find my new favorite vehicle!

I have only had this explorer one day so it is hard to judge but I really enjoy driving it very comfortable I do like the appearance

We???ve been looking for an suv with 3rd row for about a month. We did are homework and knew there were only a few that met all are requirements. The Dodge Durango was the stand out, tons of options, styling and size. We looked at several, mostly the GT with a 6 cylinder, this was what we thought was in are price range. That was until we met Paul and Jon. On the lot was a 2017 Dodge Durango r/t, this was the one for us, but didn???t think it would be an option. Well long story short, we talked to Jon and Paul, explained what we wanted for a monthly payment, with are trade and money down we made the deal. I was asked not to say how much we ended paying, but I will say that there???s a photo of me on the wall telling the sales staff to ???beware???..., Lol. Honestly great people, amazing deal. Do your homework, know what you want and go get your new car. I love mine JV

I have 3 boys and needed plenty of room, the Explorer is perfect for us, the interior is so nice, and we are very happy!

MIKE MIKE MIKE. They do not call him magic mike for no reason. This guy truly goes above and beyond. I had bought cars at different location, went to graftin st to check it out and Mike was there right from the beggining. He’s very professional, fair and knows what he’s talking about. No better car salesman in the city. Mike helped me through the whole process and honored his word and took care of everything he said he would. He’s a man of his word and really cares about his job. I will never buy a car from anyone but him. He is the man. If you want an intelligent stand up honest guy MAJIC MIKE IS YOUR MAN. Go down to graftin street n give him a shot before u go elsewhere. ILL SAY IT ONE MORE TIME MIKE MIKE MIKE!!!

Rides really comfortable. Handling is great. Only have it 2 days so far and we both love it. Looking forward to some traveling in the near future.

We currently own a Ford Edge and we need a second vehicle. The Ford Explorer XLT is by far the best choice we made! Easy to drive and park, no blind spots!

I don't normally write a review and never outside of google or amazon but I just have to get the word out there because of the excellent service here. I recently moved from California and had to have something done with my car the just got here a week ago. The employees here are amazing and of course Shawn! They were very helpful! It's like a warm welcome here in MA! I was worried I will be waiting forever and was looking for a cafe around the area but didn't really have to since the waiting area was amazing as well! Coffee, water, soda, snacks, tv, comfortable chairs and even a massage chair. Better than a cafe!. I didn't wait that long for the service either! I am very happy with the service! Even better than my ford service place in California (yikes!) I am happy I found a good service place for my car!!!

Haven't had it long to do a fair evaluation of the car. so far it is great car. Need to check back after I've had it for a year or two

I had pretty much given up on having dealerships service our car. Danvers Ford has changed my mind. The service was dependable, honest and high quality. (we aren't going to buying a car or van.)

Our new 2019 Explorer Limited has all the features and looks we wanted. We LOVE the new Apple Car Play. Best of all it can effortlessly tow our new light Lance 15 foot travel trailer in style!

I had purchased my 2011 Ford Fusion SEL at Nissan of Newton and was having my car serviced there until they relocated to Norwood. Being close to work Watertown Ford has become my go to from oil changes to recalls to minor repairs needed. They are always extremely friendly and attentive. From the sweet greeter at the door who always offers coffee, snack or beverage and makes you feel like your walking into your grandmother's house to the front desk service agents who don't make you feel like an idiot who knows nothing about cars. Everyone there makes the experience not just painless but enjoyable!

I was looking for a bigger inside car with a smooth ride - not a car and not a truck - this was perfectly in between

I LOVE Stoneham Ford. I am so glad you are right up the street from me. I made it to you on my damaged tire, but I would have felt totally comfortable calling you for a tow if necessary. That is how you make your customers feel - comfortable! I bought my Focus from you and have had it serviced only with you since I've had it and I feel confident that I have made the right choice (for a change) - :-) Thank you!

This vehicle meets my expectations in terms of appearance and good looks, its very comfortable , reliability, driveability, My wife likes it too , its quite and it performs well

My husband and I were keeping our eyes out for a GMC Terrain or Acadia. I found a Terrain online and was 100% sure that was the car I was getting. I was in the process of rebuilding credit and Chris tried everything in his power to get us approved with payments in our price range. Unfortunately it wasn't possible with what we had to offer. The next morning he pointed us in the direction of a Nissan Rogue. I was convinced I would hate it but my husband told me to "just look at it". That same afternoon I went back to the dealer and test drive the Rogue. Let's just say, I am now driving a loaded 2014 Nissan Rogue and in love with it!!!!!! I instantly signed the papers and walked away with a smile! The sale was pain free and quick! I picked up my new car the next day (day 3) and do not regret a single second of it. Chris was amazing and if it wasn't for him, I would have never even considered the rogue (that I now love)

Beautiful vehicle inside and out. I love the room and that it seats up to seven passengers comfortably. Safety package was very important. Second time leasing an Explorer, and love them both. Towing package is a plus. Love the Burgandy Velvet exterior and the Medium Stone Gray interior. Awesome vehicle.

The service manager was very helpful and informative about the service work being done on my escape (replacement of my left front parking lens) ford recommend job for 2.7 hours , which was close to 4 to 5 hours . Great Job to the mechanic and service manager .

I had a 1996 Eddie Bauer Ford Explorer & the car was one of the best I owned. I kept the car for 10 years and never had any big problems. The car even had the Firestone tire no problem there either. In 10 years I had brakes twice, 2 batteries & new tires one time in 10 years with 100,000 miles. I hope I have the same luck with this car. My new Explorer has all the safety equipment that’s on the market today with a beautiful interior as well as exterior. I am satisfied with the car however I wish I didn’t buy it at that awful Kelly Dealership I. Melbourne, Fl

brought truck off for 25,000 mile service . I showed interest in new tires and they gave me a quote for new tires

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Stellar car buying experience at Auto Factory!! They are simply the best. Great people to work with who truly have your happiness and best interest at heart. I’ve been to many dealerships over the past few months and none compare to the exceptional inventory, straight forward process, genuine customer service and amazing experience that comes with buying your car at Auto Factory. Highly recommend!!

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!