Used Cars for Sale in Norwood, MA

I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!

Staff here are friendly and polite. Quick email response. Every one seems very professional and always ready to help. I tested drive the X5 and ended up buying one. Ed is patient and knowledgeable. Definitely will be back for my next bmw.

On my way out of town and called Dan Drinkwater to see if he could fit me in because my tire pressure light had come on for the third time in 10 Days. He had me come in first thing the next morning and had me in and out of there in time for me to make my trip to Rhode Island that morning. He was responsive, curtious, helpful and most of all quick. He has consistently taken great care of me over the years with honest and timely service.

My service advisor, Teresa Mullen, is THE best. She is always competent, courteous, and follows through perfectly on everything. She is a terrific liaison between the repair staff and the customer.

The personal touch from Dan Drinkwater is what makes me keep coming back for all my service needs. It is a quick and painless process when you deal with him.

The right rear brake on my ???14 Q50S has been making a horrendous squealing sound for several months. After having an incredibly difficult experience working with the Infiniti dealer I purchased the car from in central Mass, Infiniti USA sent me to Infiniti of Norwood. Nigel and his team have been excellent to work with! Great communication, easy to talk to, tremendously helpful and a pleasure to work with. Thank you! I feel as though they have gone above and beyond to help me resolve this issue (and we are still working on it.) I also had an oil & filter change while my car was there. The job was done well and engine compartment was clean / no oil spills / drips. The cost of the oil & filter service (synthetic) was about $40 more than at my previous Infiniti dealer though. Thought this was a bit high, but honestly, the quality of service I am seeing is worth it. Great experience, thank you.

Fast professional and frendly service. Convenient direction. Modern building . BMW of Norwood is the best premium car dealership in MA. Very recommend .

Everyone was extremely courteous and attentive to my needs. Everything was completed on schedule and I was contacted when the vehicle was ready.

The people I dealt with were polite, honest and efficient from the time I walked in to the time I walked out. It was an easy, timely and great experience!

I walked in to have an inspections sticker and lucked out to have it done in about 50 minutes . Phewww. The customer service rep as always was efficient ,kind and informative . This was a far cry from my last visit for an oil change and license plate bulb replacement which took 2.5 hours even WITH an appointment .

I was treated with Respect and kindness. I was never talked down to. The dealers car salesman ( Ron ) made me feel awesome.

One of the best purchasing experiences I???ve ever had at a dealership! Harlan was an amazing sales person it was a pleasure doing business.

Charlie answered emails, made time to answer questions. Researched options and had a good understanding of what I was looking for to fit my choices and main objective for the purchase.

Everyone at Jannell Ford made buying a car a great experience. We got all the information and help we needed from a great friendly staff!

Stopped there last Wednesday. Vehicle advertised on the internet. Spoke to Chris senior in sales. He said car was already sold, but there was no sold sign on the car nor was the ad removed. He was not too cordial or anxious to find something else for me.

Bill and Tyler did a fantastic job on this semi-annual service of my 2015 Mustang. I got "The Works" done along with a tire rebalance and winter-to-summer tire changeover. Thanks guys!

Drop my car off for warranty work the night before. Early call the next day saying my car out of alignment. I never noticed that. Call late that day saying the warranty work can???t be complete for four days. Alignment report looks ok. Says ???an alignment not performed??? right on report. Invoice says ???customer requests??? to perform alignment. I think this is a scam. I think cars can be technically out of alignment but it is not enough to require an alignment. These guys can???t wait to tell You the car is out of alignment so unsuspecting people like me authorize them to fix it.

Overall experience was very smooth. Dave Poirer-service advisor was efficient and professional. Dealership was small, yet friendly. Nice waiting area with refreshments. I would highly recommend.