Exceptionally great buying experience!
November 6, 2018
Jim Robinson greeted us with a big smile, answered all of our questions without ever being an aggressive salesman, yet he found us the car we had hoped to have in a very short time frame. I think that's what I appreciate most about the buying experience at Bob Thompson Ford; we never felt like we wasted any time just waiting for a response from the dealer. Jim also physically took us through every aspect of our new Ford vehicle, something I don't recall happening with any other car-buying experience ever. Twenty minutes well-spent! Thanks so much for your professionalism and helpfulness, Jim. Nikki was very efficient too, and we anticipate great service from Michelle and her crew later on. Overall, this was a very pleasant buying experience.