Used 2020 Ford Explorer for sale in Lewisville, TX

This Truck buying Experience was special, it was by far the greatest in 25 years of buying vehicles, First my referral sent me to ask for the Finance director Mr. Tom Andrews, he was amazing! great personality, and very easy to talk with, so once me and Tom briefly spoke , he allowed my sales professional Jerry Crider to assist me with the truck selection, from there everything went exceptional ,I will highly recommend Five star Ford to all of my friends and family members... Earnest B. @Frisco,Texas U.S.A

Bought the Explorer about 18 months ago. So far we have put 20,000 miles on it. No problems at all. The 2.3 eco boost engine is plenty powerful and the gas mileage is exceptional. We usually get between 26 and 28 mpg. Love the factory tow package, the heated seats, the heated steering wheel (you don’t know what you are missing if you have never had it), & the Apple car play is great for navigation using our IPhones .

DAVID IS GREAT! He understands my credit situation and has been working very hard to get me approved and get me into my dream car! I highly recommend this dealership to anyone that is in need of car. ALSO, if you are looking for a dealership to be extremely fair and straight with you look no further! This dealer tells it how it is. No sales gimmicks no BS here. Thank you David so much man you have been a great help to both me and my family! PS: I made a previous review which I admit was really negative.

I reluctantly traded in my 2013 Taurus for a Ford Edge in 2017. I considered this a downgrade in comfort and luxury. I had decided not to go with the Explorer at that time because of the lower fuel economy. When the 2020 Explorer XLT came out, it had a highway rating of 28 MPG which was the same rating I was getting from the Ford Edge. My Ford Taurus always surprised me with its excellent fuel economy. I could get 32 MPG easily on long drives. The Edge would give me 26 MPG on the highway and about 18 MPG around town. The 2020 Explorer is so much more comfortable than the Edge. The kids love sitting in their own chairs. They have plenty of space and when they start getting on each other's nerves or my wife's, they can easily split up with one of them sitting in the last row. I have managed better than 30 MPG on long trips with the Explorer. My average driving comes in at 25 MPG. I have had no mechanical problems with the Explorer what-so-ever. I now have 20,000 miles on it. I got the towing package which has really turned out to be useful. I use it to carry bikes with a hitch carrier. I have rented a U-Haul traller on several occasions instead of renting a pick-up truck. It is only $20 per day to rent a tailor. I really enjoy the Android Auto feature. The major complaint that I read on the Ford Explorer is that they claim that the shifting is not smooth or that the car is noisy. I find that the car rides very nicely and is very quiet when you are on the road. The 10-speed transmission is obviously going to be doing lots of shifting to get you up to speed. That is a lot of gears. Those gears are the reason i am getting over 30 MPG on a large 7 passenger SUV. I don't mind a bit of busy shifting in order to save fuel. I know that the KIA Telluride is very highly regarded in this category. The Telluride advertises 21 MPG overall. I am very happy to get the mileage I am getting now. I also got a pretty good discount from Ford when I bought the Explorer. I believe that the Ford Explorer is an ideal vehicle for families. Fuel Economy is unbelievable for a vehicle this size with so much power. I always put Explore in the Economy mode when I drive. I can feel the power drop when I put it in this mode. In the normal mode, I get about 26 MPG on the highway but in the Economy mode, I get 30 and better.

Miguel was awesome and very helpful! He answered all my questions and was very patient. I had a pleasant buying experience at 5 Star Ford in Lewisville, and definitely would recommend.

I had a really great experience and drove away the same day with car I wanted. These guys really do everything they can to make the experience stress free and relaxing.

I do not give out accolades that are not deserved, but I have to tell you the sales experience was amazing. Alex in new car sales was the best. I highly recommend him to all my friends and family. He really worked hard to make it a great experience. The dealership is high quality and professional. They really went above and beyond

It is stylish and comfortable and gets great gas mileage. I have room for anything and everything I would want to carry. Have t missed out on anything!!

MY OIL GOT CHANGED WHAT AN AMAZING, REPETITIVE EXPERIENCE THE COFFEE WAS VERY COFFEE

I love my explorer ST. It has a high class feel with many up grades. No issues with it at all. Previous owner took care of it.

Devin was my salesman would totally recommend him to any friends or family have a awesome deal and wasn’t pushy at all very respectful and professional

They met and exceeded expectations during this current market crisis. With inventory low they found what I needed at the price I requested, no price gouging, very fair.

You will not find a more helpful dealership than Bill Utter Ford. I am simply amazed at how kind, helpful, and genuine these guys are. It puts whole new meaning to the phrase ?car salesmen? which often leaves a bad taste in your moth. Phil, Kent, and tabitha are all huge assets to this dealership and should be rewarded for their customer service. The place is clean, accommodating, and high quality. You will also find very solid vehicles in the pre owned department. Overall, my experience with Bill Utter was top notch and if I can give them all of my business, I will. Thanks guys!

I have been in the process of shopping for my new F-150 for a few months now. I was pretty set on exactly what I wanted, and the discounts that were applied did not leave a ton of room for negotiation. What my purchase ultimately came down to was the level of service that I was provided. Being a long time sales manager myself, I take customer experience very seriously. One of the dealerships that I was working with lost my business completely by not respecting my time, and ultimately providing what I would call a terrible experience. From the moment I began working with Pete Restivo, I knew that I wanted to make my purchase with him, and do business with Five Star Ford. Each time I stopped by, I was treated well by everyone that I interacted with, my time was considered, I never felt pushed to make the purchase, only supported in getting all the facts to make the decision. I do not leave a lot of reviews, and take it seriously when I do and I would absolutely recommend Pete Restivo and Five Star Ford to anyone interested in checking out a new Ford.

Purchasing a new car can be a trying experience but even more so when you are over 80 years of age and during a pandemic. Well not in this case. We were very friendly greeted as we arrived at the facility by Ms. Diana Gushue. She immediately made us feel at home and to feel that this would be fair negotiation if we decided to purchase. After Ms. Gushue showed us models that interested us we had an opportunity to meet the sales manager and other Denton Honda folks. Our negotiations went smoothly and we settled on what we considered a fair price for both parties. In no time we became the new owners (lease) of a 2021 CRV EXL. We also turned in our previous Honda lease car (Accord) which was also a no brainer. We contacted Diana a day later with a question about the vehicle and she knew the answer and settled that question to our complete satisfaction. Diana has followed up recently asking how we like the new vehicle ( we love it). Great dealer and great sales person.

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

I have bought my last 5 cars from them! Good honest people who work hard to help you! I totally trust all of their staff!

I bring all my service to WestWay Ford since I have purchased 2 Ford Fusions. 2nd one the Hybrid. Great service. Great when not busy & if you let them know your waiting they pay attention to timing

This is my 3rd vehicle I have purchased from Courtesy Nissan. I love the no hassle and no bs approach to car sales by their sales staff, finance department and management. I don’t state this lightly…I trust them. I absolutely abhor the car buying process but Courtesy Nissan has made car buying easy and stress free. Damien has been my sales professional all 3 times and is easy going and a zero pressure kind of guy. Elvis, Jose and Joe Guillen round out the team that has made my car buying experiences quite different from what I dreaded.

I released another Lexus from Sewell and again with Alex Amaya as my Product Specialist, he has worked with my husband and I each time we go in and we are so very pleased when we walk out. He is an amazing professional, very knowledgeable about everything and took care of my lease vehicle before I arrived to pick it up Saturday. Everythig that needed pre-setting was completed for me by Alex, which was so appreciated. I walked it, he met us at the door and brought me to my car that arrived on Friday and he brought me to it with outstanding presentation beautifully shiny and the big red bow on top! I was in tears of joy! Alex not only masters his skills of knowledge of the cars but his personal touch and customer care are just so exemplary! As long as I lease Lexus', I will always go to Sewell and ALWAYS go to Alex Amaya! If you want the best of everything, make your one stop to Sewell Lexus and see Alex Amaya, your experience will be the very best you have ever had!

I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!

I receive excellent service each time from Rusty Wallis Volkswagen. DJ Ahmed is the Service Advisor and is truly the best and I would recommend him as the Service Advisor for your car. He is extremely professional and knowledgeable about my car. He advised me concerning the repairs needed as well as the things that were fine and did not require service at that time. Throughout the service of my car, he kept me inform. Also, each time I visit he ask how I am doing as well as my family.

New vehicle purchase, very on point, yet detail oriented where it matters. Highly recommend for a thorough and easy transaction.