New and Used 2020 Ford Explorer for Sale in Napa, CA

$39,744 $1,761 price drop! MSRP $44,505

2020 Ford Explorer XLT

Ext. Color: White
Int. Color: Beige
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

Napa Ford Review

Best Ford Dealer Service I've Had In a While

by Damian Guzman from Napa,California

November 6, 2018

5 (171 reviews)

Really satisfied. Took my Ford F250 in About 2 weeks ago and they gave it back like new. Also the price was lower then the initial quote since they didn't take that long installing the part. Awsome experience. Really recommend these guys

2020 Ford Explorer XLT

Ext. Color: Gray
Int. Color: Black
Transmission: Automatic
Drivetrain: RWD

Napa Ford Review

Good Job

by James Marangoni from Napa, CA

November 5, 2018

5 (171 reviews)

Service Adviser Tim Clawson was particularly helpful when he arraigned a meeting with my truck's mechanic and I to discuss and review the circumstances of an unusual repair (to me, anyway). No negative experiences on the part of the dealership, although my insurance provider did drop the ball when it came to paying for part of the repair relative to an insurance claim. This caused some confusion between Tim and I, but they simply provided a payment check upon inspecting the final billing the next day.

2020 Ford Explorer Limited

Ext. Color: Gray
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

Ford Lincoln Fairfield Review

Great Service

by Delina from Fairfield CA

November 6, 2018

4.2 (1346 reviews)

Very personable, Paul explained the service and its benefits. I didn't want to purchase tires with this service, because the last time Ford quoted me tires the cost was $1,400, which was crazy to me. Paul ensured pricing on Michelin tires and called the tire vendor who I typically would go to, which was 30% less than the previous quote. Also, I dropped my car off and needed shuttle service to work, the shuttle was going to be delayed for a good period of time, so Paul personally drove me to work...real nice gesture.

2020 Ford Explorer ST

Ext. Color: White
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

Ford Lincoln Fairfield Review

Professional staff providing superior service.

by Chad from Fairfield, CA.

November 6, 2018

4.2 (1346 reviews)

My experience with your service and sales has been without a doubt pleasing. I have purchased or leased as many new as used vehicles from many dealerships throughout the years. This includes all the Big 3 and many Toyota vehicles. Of course with the purchase of two Rangers, a 4x4 and a GT, two Explorers, and two Expeditions-many of which were bought from your dealership, Ford (I have one parked in the street, one in the driveway and one in the garage right now) is my favorite brand. I feel that I am qualified to state that your dealership-you know come to think of it the dealership that I purchased my first Ford from is no longer in business, this was SSF Ford, to get back on the subject, your dealership is the best I have ever used.

2020 Ford Explorer XLT

Ext. Color: White
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

Ford Lincoln Fairfield Review

Great service, clean, FRIENDLY!

by Trevor from Fairfield California

November 6, 2018

4.2 (1346 reviews)

Courtney got down to business! I have been in 3x for a key fob issue and it was never taken care of. I came in yesterday 2/15 and expressed my frustration to Courtney and she got down to business and handle the issue and is now getting me a new key fob! My key fob has only been reprogrammed and battery replaced so "NO KEY DETECTED" still appears even while driving. So thank you Courtney for taking care of my key fob issue! And my check engine light issue!

2020 Ford Explorer ST

Ext. Color: White
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

Ford Lincoln Fairfield Review

Quick lane- great service

by Mario from Fairfield, CA

November 6, 2018

4.2 (1346 reviews)

Jason was prompt, courteous, and knowledgeable with providing the services needed for my Ford Fusion Hybrid. He also took the time to look up my car and answer my maintenance questions. He did a fantastic job! Thx, Jason:-)

2020 Ford Explorer XLT

Ext. Color: White
Int. Color: Black
Transmission: Automatic
Drivetrain: RWD

Ford Lincoln Fairfield Review

Surprised!

by Ronald from Fairfield, CA

November 6, 2018

4.2 (1346 reviews)

Service and facilities. I did not expect to get the service I did. Facilities are great! Called after 12:00 pm on Saturday because of a problem and was surprised about how quickly they took care of it.

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Used

$34,591 1,651 mi.

2020 Ford Explorer XLT

Good Deal

Ext. Color: White
Int. Color: Other
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

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Ford Lincoln Fairfield Review

Bruce Masters makes a difference!

by Robert from Fairfield, CA

November 6, 2018

4.2 (1346 reviews)

Bruce Masters once again provided excellent customer service! An engine light came on so we called Fairfield Ford for info. Unhelpful representative provided little info and left us feeling dismissed and not important enough to provide direction. So I called back and left a voicemail for Bruce. WOW! What a difference! Bruce understood our concerns, scheduled an appointment & addressed pending recalls on our car. In less than 10 minutes Bruce turned a negative situation into a better one. I brought the car in as scheduled and Bruce took care of everything efficiently and professionally, including a shuttle ride home. As promised Bruce called to advise what problem the technician found, provided info on repairs and the cost. Bruce always follow through as promised. He conveys his concern and care for repairing our vehicle safely. My husband and I commend Bruce for his professional commitment and high level of integrity!

2020 Ford Explorer XLT

Ext. Color: White
Int. Color: Beige
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

Ford Lincoln Fairfield Review

A great car and even greater service

by Koolkul from Sacramento, CA

November 5, 2018

4.2 (1346 reviews)

I was very hesitant to come here at first because I know buying a car can be a huge hassle, but I had an amazing experience here at Ford Fairfield. My salesperson, Sunny was absolutely delightful and explained all the specs, reviews and details of my car smoothly and even guided me through every step of the buying system. More people should have salesmen like Sunny at their dealership! 10/10!

2020 Ford Explorer ST

Ext. Color: Black
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

Ford Lincoln Fairfield Review

Amazing service

by Frank from Fairfield, CA

November 6, 2018

4.2 (1346 reviews)

The high level of communication. At all stages of my service Bruce listened to my concerns and assisted me in finding appropriate services for my situation. I received updates about my car each day. When I picked up my car he carefully went over the reports to make sure I understood everything and double checked on a question that was raised. I was surprised to find that a couple of the services I needed was covered by "goodwill" since they had resulted from my last visit. Wow, I really appreciate that. Each time I come I receive such a high level of respect and professionalism from all staff members, desk reps and shuttle drives alike. Great job!

2020 Ford Explorer XLT

Ext. Color: White
Int. Color: Beige
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

Ford Lincoln Fairfield Review

Great service, really nice people,

by Barbara from Fairfield, CA

November 6, 2018

4.2 (1346 reviews)

Had problem with key fob and car battery. You checked all kinds of stuff and it cost me $5.98. However, still cannot find out how I should know the battery in the fob needs to be replaced, Went through the manual and asked, but no real response.

See all 16 photos

$57,750 MSRP $57,750

2020 Ford Explorer ST

Ext. Color: Black
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

Hilltop Ford Kia Review

Fast car inspection and replacement of the battery

by PhilDC from San Francisco, CA

December 6, 2018

5 (55 reviews)

My battery failed after owning my KIA for two years, a month and a few days. My car was towed to Hilltop Ford/KIA under warranty and the problem identified: battery was replaced at cost of $154.40. I had thought something more serious was the case. Mr. Danny Roque, Service Manager, was very concerned, attentive and helpful in my obtaining a refund on additional towing charges, due to the fact that Oakland KIA, the nearest KIA dealer to San Francisco, could not store and inspect my car for eight (8) days after I contacted them. Hilltop KIA was able to inspect the car, replace the battery, wash my car and transport me to and from a BART station, all within thirty hours after I first contacted them by telephone. I greatly appreciate his assistance and the good service I received.

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$61,650 MSRP $61,650

2020 Ford Explorer Platinum

Ext. Color: Black
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

Hilltop Ford Kia Review

Kia Soul Plus 2017

by Octavio from Pinole California

November 6, 2018

5 (55 reviews)

Great Customer Service. Everyone was AWESOME. I would definitely go back to buy another car. Excellent Service by Jerry Jenkins, Carlos Orozco and Lewis Belt. Also Garnett Thompson and William Waheeb gave great service. Thank you all for a wonderful experience! We LOVE our KIA's!

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$46,765 MSRP $51,515

2020 Ford Explorer Limited

Ext. Color: Black
Int. Color: Black
Transmission: Automatic
Drivetrain: RWD

Hilltop Ford Kia Review

Quick and straight forward experience

by Ravi from Concord, CA

November 6, 2018

5 (55 reviews)

I have been there for KIA sorento, i was amazed the way they have guided and the shopping experience. The internet sales manager Moe has helped to explain all the features of the car. Been there to purchase EX version and they have offered some good discounts which ended up buying SXL version. Now I love my new beast. Overall very good experience and the transaction was quick and straight forward.

$60,630 MSRP $60,630

2020 Ford Explorer ST

HOT CAR

Ext. Color: Red
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

Walnut Creek Ford Review

CMax service

by Beverly Terlep from Walnut Creek, CA

December 3, 2018

4.7 (288 reviews)

Easy to get an appointment, prompt and reliable servicing of my car, friendly and available staff, update and comforting waiting room, as well as complementary shuttle to home and back all have contributed to my continued use of Walnut Creek Ford’s Service Department.

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$61,040 MSRP $61,040

2020 Ford Explorer ST

Ext. Color: Red
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

Walnut Creek Ford Review

Walnut Creek Ford

by Doug Sweet from Walnut Creek, CA

November 5, 2018

4.7 (288 reviews)

Had to replace a transmission that failed after 39,000, was a couple months over 5 years old, so just out of warranty, and this dealership helped me get some financial relief directly from Ford, ended up paying $2500 instead of $4,000. They made the best of an unfortunate situation.

$46,015 MSRP $46,015

2020 Ford Explorer XLT

HOT CAR

Ext. Color: Gray
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

Walnut Creek Ford Review

Service review

by Michal Maciejewski from Walnut Creek, CA

November 6, 2018

4.7 (288 reviews)

Quick response and very flexible service hours. I was able to take my car in for a regular 7500 miles checkup within 30min after I called maintenance department for appointment. I was offered some coffee & snacks and free car wash. Overall service was very good although I was missing a walkthrough of the work that was done to my car.

$44,810 MSRP $44,810

2020 Ford Explorer XLT

HOT CAR

Ext. Color: Black
Int. Color: Black
Transmission: Automatic
Drivetrain: RWD

Walnut Creek Ford Review

Walnut Creek Ford Service Department

by Thomas Koeppe from Pleasant Hill, CA

November 6, 2018

4.7 (288 reviews)

I went to Walnut Creek Ford for an airbag recall for my 2008 Mustang. Staff was super friendly and efficient. Vehicle was done quickly and the job was done well, leaving the car clean. Walnut Creek Ford is great.