You guys are the best in the business!
November 5, 2018
I came in with a flat tire and my usual Customer Representative, Joe Abraham was not in that day, however, Ninfa Reyes, who is seated next to Joe's desk asked if she could help me right away. I instructed her to have the tire repaired if possible, or if it could not be repaired to have the tire replaced with a new one.
After a short time, Ninfa came and notified me that a nail was observed as being the problem with the tire, and that it had been repaired, per my request and in addition to that each of the tires were inspected for any possible problems and there were no other problems observed.
I've been a customer of Pines Ford Service Dept for many years and I always receive the same quick, courteous and professional service. For that reason, I will not even consider going to any other dealership. You guys are the best in the business!! Great job!!