Used 2020 Ford Explorer for Sale in Saint Charles, MO

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Chuck Lucas was our sales person, and he was amazing! He treated us like family, and that made us feel like we were exactly where we needed to be. One of the first things he told us was that he is a Christian, and he feels called to make sure that his customer's car buying experience is a positive and blessed one. He was in no way pushy, and even asked more than once if we had any questions or concerns about the vehicle. Before I test drove a car, I explained to Chuck that we had just been discharged from a 5-year bankruptcy. I needed to let him know about that up front, because I knew financing would be a problem due to our credit situation. I did not want to waste his time or ours, if the dealership did not deal with people that have credit issues. Chuck told me that they are a family-owned and operated business, and they understand that life is not easy, and that hardships arise. At no time were my husband and I made the feel uncomfortable due to our credit situation. The finance department did a great job of getting our credit approved, and our payment where it needed to be. I would 100% recommend the Dick Dean Subaru team, and when it is time for another vehicle we will be back.

Customer service was very friendly and quick to respond. The trade value they quoted me was too low for us to come to a deal.

What can I say, they are the best! Since 2013 I???ve bought 4 New Subarus from The Dean Team and I have a used Baja that is serviced only with them. Not only is the Salesman easy to work with, (you need to check into the guaranteed trade up programs) it???s what goes on after the sale. The service and parts staff are willing to go the extra mile to accommodate your needs. So I have 3 Subarus currently being serviced at the Dean Team no surprises, no disappointments. I travel 47 miles one way to get there, but worth it! It???s the Dean Team???s staff that keeps me coming back!

Customer service was very friendly and quick to respond. The trade value they quoted me was too low for us to come to a deal.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

Michael Kufskie of Bommarito Ford 675 Dunn Road Hazelwood,Mo 63042 #(314) 731-1222 Provided exceptional customer service from start to finish. He knew the 2013 Ford F-150 Model well and it's features. After the truck was purchased he helped me program the keypad on door quickly with own personal code ,and worked to pair Cellphone through Bluetooth. Michael Kufskie was able to help get my purchase price request! Best Car salesman ,and buying experience to date in my lifetime. Id never generally fill something like this out but great job to Michael Kufskie!!!!!!!

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

This car met all our requirements and we are very happy with our purchase. We are return customers and feel very comfortable working with Doug Lawrence and David Bruton. They made shopping easy and no stress.

I was on the verge of traveling 4 hours to purchase a new truck because local dealer pricing wasn't competitive to my out of town price. I decided to give two local dealers one last chance to step up. Fortunately, Marshall Ford was one of them. I wasn't feeling positive that a deal was going to happen. My sales person, Dorina , insisted I stop in because her sales manager really works with people. Thanks to Dorina for insisting I stop in because Jimmy Marshall was awesome! He was present when I arrived and greeted me. He was there with me when I looked at the truck I ultimately purchased. It was refreshing to have a sales manager that wasn't the mysterious wizard of oz behind the curtain. Thanks to Dorina again for pushing me to stop in and a huge thank you to Jimmy Marshall for making me a very happy owner of a 2017 F-150.

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

I called on a Friday afternoon and spoke to Aaron Kent. He validated everything that I needed to hear and I booked a flight out from New Jersey the next morning. He sent a shuttle to pick me up and within a 1/2 hour we had selected the truck and were going through paperwork. I knew exactly what i wanted before I arrived and that helps. The price was the exact same that was listed online with no issues. Laura was packed with customers when I arrived and I wouldn't expect anything less form a dealership that offered the best deals in the Nation. I read all the reviews before I booked the flight, and i'm shocked that anyone would not give a 5 star rating for the Value of the purchase price you get for a new truck here. I would strongly recommend Out of state buyers to make the trek to Laura. I'm sure glad I did! Thank you Aaron.

Love the new color and all the new perks. The Explorer is so smooth on the road . It handles like a luxury car. What a SUV.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

Love the drive and comfort... 2015 explorer with 46,000 miles so far ..absolutely love it !!! Very dependable... no mechanical issues so far . Very smooth and quiet drive

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

I bought my new 2018 GMC Terrain two days ago and still cannot believe how smoothly everything was handled! Steve Rogers was my sales associate and he took care of me from our first phone call through making certain I got home safely (many, many phone calls, texts, etc.). I highly recommend Steve to all of you out there! He's amazing! I drove 4 hours (Memphis to Collinsville) and would recommend the drive to ANYONE looking for a new vehicle. The cost savings was at least $3,000 less than what I would've paid for the same purchase in Memphis! Steve kept in touch with me regularly throughout the purchase. We made the deal completely by phone and when I arrived, everything was EXACTLY as I had been told it would be...even a bit better as it turned out! Eric Mertz from Finance handled everything professionally, promptly, efficiently - Eric walked me through every single initial/signature/number; Steve walked me through the entire vehicle and even gave me directions on a quicker way to get back to Memphis! These guys are GREAT, hats OFF!! Thank you, Steve and Eric for making my purchase seem so effortless and yet so exciting!!!

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price