Used 2020 Ford Explorer for Sale in Santa Clarita, CA

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I called in the morning to book an appointment for 2PM after a funeral that I needed to attend. I told them an oil change and a recall and that I could leave it overnight if needed. I dropped it off at 2 and was asked if I wanted to wait. Not being a big fan of service at auto dealerships and having another engagement at 6PM a asked for a shuttle home and for them to call me if it got done early. I received a call at 4:05 that it was complete and I asked for the shuttle to pick me up. The shuttle was at my door in less than 1/2 hour and I was back home a few minutes after 5 to get ready and leave for my 6pm appointment. Unbelievable in my mind.

Great service. Robert got me in and out faster than the time originally quoted. He continued to check on me and keep my updated on what my service status while I waited..He also gave me a free inspection and kept me informed about all needed maintained repairs with cost...I also love that Robert was very kind, always smiling, and he expressed concern about all my needs. Best service I have had since I have been a costumer their for the last 4 years. I would recommend

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

I went to this dealership to talk to the service team members about 2 recall repairs need on my Accord. Team member Ronny put all my info into their computer (I bought my car from a different dealer) and set me up with a car rental from Hertz on that same visit. Since I lived far away I took the rental car home and my car was ready that next morning.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

I called in the morning to book an appointment for 2PM after a funeral that I needed to attend. I told them an oil change and a recall and that I could leave it overnight if needed. I dropped it off at 2 and was asked if I wanted to wait. Not being a big fan of service at auto dealerships and having another engagement at 6PM a asked for a shuttle home and for them to call me if it got done early. I received a call at 4:05 that it was complete and I asked for the shuttle to pick me up. The shuttle was at my door in less than 1/2 hour and I was back home a few minutes after 5 to get ready and leave for my 6pm appointment. Unbelievable in my mind.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

I read alot of reviews before taking my new Ford Flex for it's 1st oil change here, it's my baby and i didn't want any dings, dents, chips or scratches from the work that had been done. Unfortunately this has happened before at another dealership when rotating tires and other services. So we made the appt. and they said it would take about 2 1/2 to 3 hours and they also have a shuttle to take you to the mall for shopping or lunch, which is nice for that length of time. My husband arrived and MICHAEL MANCE helped him right away. They went over everything along with all our PICKY concerns with no problems. Our car was done in under 2 hours along with the car wash still in it's brand new condition. MICHAEL MANCE also accepted a great coupon from the dealership where we had purchased the car from. So it was great service, great price, and most of all GREAT WORKMANSHIP!!! THANKS MICHAEL MANCE FOR THE CONFIDENCE IN YOUR SERVICE DEPARTMENT!!

This car met all our requirements and we are very happy with our purchase. We are return customers and feel very comfortable working with Doug Lawrence and David Bruton. They made shopping easy and no stress.

We were so lucky and happy to find David to assist us with our service needs. We had damaged the fuel input device in an incident early in the day and didn't realize it until we tried to refuel on our way to Yosemite. He immediately made us fell comfortable that they would get the job done in time for us to continue our journey that afternoon. We were comfortable in the customer lounge and everyone there seemed interested in making our comfort their priority. Very helpful when you are already distressed. Within two hours of our arrival the vehicle was repaired and we went on the road again to Yosemite. One day of vacation saved. Thanks to everyone at Auto Nation!

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

I bought about 5 cars over the past 10 years and no problem with them.once in a while some minor issues but they were open about it and fix. It Ken helped a lot as always. I recommend this place to everybody

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.