New and Used 2020 Ford Explorer for Sale in Springfield, VA

Make sure you ask for James and Patrick McGartland! I knew exactly what I wanted at the time when I went into the dealership. I sent in an application online through cars.com , and was promptly called back by James. Calm, respectful, and knowledgeable, he and his sales associate Patrick helped me get into the car that I wanted! I want to specifically highlight a couple things about my experience. 1) At no time did I feel rushed, pressured, or forced into buying the car. 2) All parties involved at the dealership were extremely knowledgeable and respectful 3) The facilities are clean, and you are made to feel welcome. Honestly, I couldn't recommend a better dealership if you are looking for a used car. Special thanks to James, and Patrick for putting me in my 350z

We own 17 ford trucks, everything from f-150's to f-650's & everything in between. We have purchased our trucks everywhere from Ct to fl & just about every state in between.After shopping locally in pa & not being able to come together on price with any area dealerships I reached out to sheehy after I saw their add on trucktrader.I Contacted them & came to an agreement on the price that my local dealers said they could not beat. Sheehy got it done.I found our salesman pat mcgartland & all the staff at Sheehy to be very fair,helpful & knowledgeable in our car buying process. They made it an easy experience & I would definitely recommend this dealership to anyone looking to buy a car. Thanks Sheehy ford.

I went to Koons Ford in Falls Church yesterday to browse the cars. I met a nice girl Ayla who showed me their preowned inventory. Had a great experience - very honest and helpful people. Thanks so much to Ayla and their manager Mike . Can't wait to go back and buy a car there. Thanks guys!

Ayla was great . She was very professional and knowledgeable making sure your satisfaction is met in finding your next car. I would recommend her to anyone because these days it's hard to find great service but with Ayla , she makes you feel comfortable in making a car buying a great experience. Thank you Ayla

Great visit, and great service on my 2007 Ford Focus. Mr. Agner Hernandez was the service representative that oversaw the service on my 2007 Ford Focus. Mr. Hernandez displayed politeness, courtesy, and friendliness - a total professional. The professionalism that Mr. Hernandez displayed will want customers like me, and others, to keep returning back to Koons Form on any future service on their automobile.

Ayla was a great sales rep, she was very kind and patient with me on my car process. She let me take my time making a decision and did everything in her power to give me a price I needed to take the car home that day. I have never had such a great experience car shopping in my life! it is usually very stressful but she made it fun and enjoyable (:

When I lived in Virginia, I always took my F-150 for service and maintenance at Cowles. They always did a great job. The facility was nice and clean and they have a nice coffee maker.

My truck was repaired on time as promised, and the work was done right. My service advisor Joshua was great. He let me know what the problem was, how much the recommended repairs would cost, and when it would be completed.

I felt so at ease when Tony Myers handled my service problem that I was experiencing with my car, he went above and beyond by looking into the situation as if the problem was his own and did not stop until he got the answers to rectify the problem, thanks to Tony I was kept informed every step of the way and in a timely manner, that meant a great deal to me

My dealership representative Mr. Harvey Vaughan was very professional, attentive and took care of my automobile needs in an expeditious manner. I certainly will be recommending him for future clients.

Visited Ford's website for a year off and on "building" my dream Explorer Sport. On a whim I searched available inventory and found my exact vehicle at Battlefield. Amy Cooke responded to my email inquiry within an hour and helped me through the entire sales process. She was friendly, patient, knowledgable, and made the whole experience fun. I was dreading the car buying process, but Amy really made me feel like a valued customer! Honestly, if you're in the market for a new Ford call and ask for Amy Cooke - you won't be disappointed !!

Although I ended up not purchasing my vehicle that I was looking at there, I still had such an easy and pleasant experience there. The staff was very friendly and my overall experience very satisfying.

I was in the market for a 2016, F150, Regular Cab, FX4, V8, 3.73 Rear Axle, 301A Group. If you think this specific truck is easy to find, try finding one. I had been to 5 Ford dealers in NVA and was told the same thing every time: "If you don't see it on our lot, then we can't help you." That was until I went to Battlefield Ford and met Cleo. She is the "go-to" person if you want expertise, great service, no pressure, and an excellent buying experience. She was very patient and spent a lot of time helping me find the exact truck I wanted. Once Cleo located the truck, she coordinated a seamless dealer exchange and I took delivery within 2 days. I've referred two friends to Cleo and their experience has been the same as mine. Now if I get the same level of service from the service department when it's time to service my truck, then I will truly know that I hit the jackpot.

Shopping for a specific pre-owned vehicle can be both challenging, time consuming and often frustrating. Four months ago we decided on finding a one owner, luxury four-door, family style truck as our 2nd vehicle. We were a one-vehicle family for some time and it made sense to search for that type vehicle to both travel comfortably and safely in and carry light cargo to and from home. We Chose Ford. We choose Sheehy Ford, of Gaithersburg, MD. We decided on a 2015 Ford F150 four door Lariat that was in most ways more of a luxury vehicle than "just a truck". We visited several dealers in 2 states; test drove, and read up on Ford Lariat specifics, engine types, ride quality, and design. Every Dealer "store" visited had the year and low mileage pre-owned models we were interested in. When we compared vehicle similarities, options, mileage, and pricing, all were mostly similar, yet something was missing that caused us to revisit Sheehy Ford in Gaithersburg, Md., a second and third time. Three crucial elements at the other factory authorized dealers we visited (at least for us) seemed to be unmemorable. The three muted elements in the other stores were in the forefront at Sheehy Ford. The sales floor at Sheehy was quite busy yet quiet and the people were going about their work and helping prospects. Then there was the used car manager, Joe Evans and others that came to meet and greet us each in a no-pressure environment. And then there is Andre Hammond. Andre Hammond came highly recommended and became our Sheehy associate salesperson. Soft spoken, very helpful, enthused, and led us to F150's that were only a brief walk from the showroom. We went on two test drives with Andre. We decided ourselves to buy the Lariat. Andre did not persuade us to buy the Lariat, It was how he presented himself, and relevant knowledge that I would suppose is a virtue of a trustworthy salesman. Thank you Shelley Knight for your presentation on products I had not thought deeply about but was necessary. The Bullet liner application you recommended was a good choice and Easy Care insurance will become a great asset. It is also good to note Sheehy management has placed women in positions of accountable responsibility. When the time comes to service our F150 Lariat, there will be no choosing a source other than Sheehy Ford, Gaithersburg, MD. I have met with service department managers and have confidence in their technicians. We really don???t think our vehicle buying experience with Andre Hammond was challenging, time consuming or frustrating. It was for us, a pleasant, and brief experience that will soon be repeated as our 2016 Fushion Lease will soon expire.

We???ve pitched a 2013 Lincoln MKZ 2017 Ford Fusion and a 2018 Ford Explorer From Matt at the Sheehy Gaithersburg location. Matt was thorough and extremely patient with us. He made himself available and easy to reach. We will continue to buy from Matt at Sheehy!!! They???re Awesome 😎

I had a wonderful experience at Academy Ford. The saleslady, Ashley, truly listened to me when I told her what I wanted and she guided me to the right car. She had a lot of patience ! Because of Ashley I ended up with the car I truly love :)

I contacted Sheehy Ford in Gaithersburg via phone and was directed to salesman Patrice Tekeda. I was pleasantly surprised with his candor, efficiency, and respect for my time. Within minutes he provided me with estimates that were MUCH lower than 3 other Ford dealerships I contacted previously. After just two quick phone calls, I was ready to come in! Patrice was even nicer in person! He understood what I wanted, wasted no time, and worked with the finance department to land me a great deal! Throughout my car buying experience at Sheehy Ford Gaithersburg, I felt like Patrice had my best interest in mind and wanted to make sure I was happy with my purchase. I highly recommend salesman Partice Tekeda @ Ford Sheehy Gaithersburg for your next car purchase/lease. The experience was so much easier than at other dealerships. For example, before landing at Sheehy Ford in Gaithersburg, I visited/called three Ford dealerships in the MD and VA area - I wanted a Ford Fusion Energi. I was beginning to lose hope in getting the car I wanted for the price I wanted. These other dealerships would use sales tactics where they make me sit for hours to say that they can not lower the price, refuse to provide numbers over the phone or email and continuously hassle me to come in to waste my time as I sit and wait for them to "run numbers", and tried to sell me a car with all these features that I did not want (Mind you having all these extra features increases the price!). Please save yourself the time and avoid stress - go to Sheehy Ford Gaithersburg and ask for Patrice Tekeda. I am now driving a 2017 Ford Fusion Energi!

Went to dealership on 8/5/17 to see if open on Sat. Discovered Parts dept was open, which I wanted because I was looking to get a wiper blade. Was helped by Chico Genovez. He had what I needed. Had wiper installed by Steve. Went back to Chico and got another blade and had Steve install it. Experienced excellent service, courtesy, and attitude from these gentlemen. You are fortunate to have such employees. I'm from Richmond (N. Chesterfield), and am a regular VIP customer of Sheehy Ford/Lincoln on Midlothian Tpk. Own a 2008 Sable, which I bought there in 2011. Thanks for the great service. Sincerely, Ernest J. Quinn.

I get my maintenance done at this dealership and it’s always quick & painless

Need to bring back once the part for sun roof comes into service department. Dealership supposed to call when in