Used 2020 Ford Explorer for Sale in Wickliffe, OH

$32,750 12,052 mi.

2018 Ford Explorer XLT

Fair Price

Ext. Color: White
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

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Liberty Ford Aurora Review

Customer

by Sara from Aurora, OH

December 3, 2018

4.3 (209 reviews)

Liberty Ford has EXCELLENT customer service. From the service man opening the door for me to my service person, Dave Catterall, it was an excellent experience. My 2008 Fusion has a passenger seat airbag recall. I have been waiting from another dealer for this & understood the parts are back-order. Preston Ford, let me drive away. Dave, at Liberty Ford advised it's a danger to my passenger, and informed me FORD would cover a rental car for me until the parts came in. As I will be having a passenger on a daily basis, this was definitely needed and appreciated advice. But really everyone there was kind, friendly, helpful, and smiling. I myself am a customer service representative who grately appreciates those who go above and beyond. Liberty Ford is my new dealership!

2018 Ford Explorer XLT Review

newest car I have ever owned and I really like it

by Kathy from Erie

May 8, 2019

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

See all 31 photos

$24,970 49,700 mi.

2018 Ford Explorer Limited

Ext. Color: Black
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

CARFAX Report

Hyundai of Bedford Review

The One that got away!?

by Phil from Erie, PA

December 3, 2018

3.7 (202 reviews)

I was internet shopping for a new Sante Fe. My salesman was Vinny. Open & Honest. Didn't purchase the vehicle but had a great shopping experience. Manager wasn't able to offer competitive pricing.

2018 Ford Explorer Limited Review

Spacious and comfortable

by Nezam from Mission Viejo, CA

April 27, 2019

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

$24,730 28,470 mi.

2018 Ford Explorer XLT

Ext. Color: Black
Int. Color: Beige
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

Free CARFAX 1-Owner Report

Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Vroom (Online Dealer) Review

Great experience!

by jwerth from DealerRater.com

December 3, 2018

3.8 (1897 reviews)

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

2018 Ford Explorer XLT Review

I love the style of this vehicle.

by Robert from Sunbury

April 19, 2019

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

$37,190 18,747 mi.

2019 Ford Explorer Sport

Ext. Color: Silver
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

Free CARFAX 1-Owner Report

Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Vroom (Online Dealer) Review

Online Car Buying from Vroom

by chevygurl from DealerRater.com

December 3, 2018

3.8 (1897 reviews)

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

2019 Ford Explorer Sport Review

Proud new owner of a Ford Explorer

by Bill98038 from Maple Valley, WA

May 14, 2019

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

$29,980 21,883 mi.

2019 Ford Explorer Limited

Ext. Color: Black
Int. Color: Black
Transmission: Automatic
Drivetrain: FWD

Free CARFAX 1-Owner Report

Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Vroom (Online Dealer) Review

Easy Peasey No-Haggle Experience!

by RJV4EVER from DealerRater.com

December 3, 2018

3.8 (1897 reviews)

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

2019 Ford Explorer Limited Review

Great car buying experience

by oesjoy from Orange Park, FL

May 3, 2019

This car met all our requirements and we are very happy with our purchase. We are return customers and feel very comfortable working with Doug Lawrence and David Bruton. They made shopping easy and no stress.

$29,680 21,317 mi.

2019 Ford Explorer Limited

Ext. Color: Silver
Int. Color: Black
Transmission: Automatic
Drivetrain: FWD

Free CARFAX 1-Owner Report

Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Vroom (Online Dealer) Review

A great overall experience. I would recommend highly.

by danh from DealerRater.com

December 3, 2018

3.8 (1897 reviews)

I was referred to Vroom by my neighbor. He had explained to me that he bought a car from them, but ended up returning it do to circumstances. He spoke so highly of the process that I started to casually browse the site periodically among other car sites. It didn't take long until I found a car I wanted. The buying process was easy. I called, if I wanted to put a temp hold on the car, I just had to put a deposit down via credit car. I could get that back later on or take it off the purchase price. Easy enough. I was then overnight paperwork to complete with return overnight envelope. I knew a holiday was coming up and that would effect delivery - and it did, by about 4 or 5 days. The car still arrived 1 day earlier than expected with 60 day temp plates ready to go. Trade in? Wow that was too easy as well. Fill out the form, rate the condition, what I expected, and go. They replied back within to me 1 business day with their answer. I read a bad review about someone's temp plates expiring and it being a hassle to get new ones. I too ran into a situation where my tags expired. I called Vroom up and they had a new temp tag to me by the end of the day. No hassle or push back. My actual plates arrived about 2 weeks later, so I am glad I called for new tags. Christos was my original rep. He was great to work with, explained how everything would happen and a rough time line of when to expect things. I would suggest working with him. I expected pre-sales to be very good. I did not expect post-sales to be just as good. Coming off an absolutely terrible buying experience from a local dealer, this was a pleasant 180 of a process. Now when I share my terribly buying experience, I immediately follow it with how positive this one was. Keep it up Vroom.

2019 Ford Explorer Limited Review

Love the size and the sporty look.

by Marie happy in a ford from ada

May 1, 2019

Love the new color and all the new perks. The Explorer is so smooth on the road . It handles like a luxury car. What a SUV.

See all 27 photos

$24,393 34,921 mi.

2018 Ford Explorer XLT

Ext. Color: Black
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

Free CARFAX 1-Owner Report

AutoNation Ford East Review

Level of service on Recalls

by Ed Omerza from Cleveland, Ohio

December 3, 2018

4.4 (206 reviews)

Called and got an appointment within a week. The service was prompt and completed within 1 day (good considering it was for 3 recalls). They even washed my vehicle.

2018 Ford Explorer XLT Review

Most reliable car I have ever own

by jay from Monterey,CA

April 18, 2019

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

See all 25 photos

$23,793 23,175 mi.

2018 Ford Explorer XLT

Ext. Color: Red
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

North Coast Auto Mall of Cleveland

CARFAX Report

North Coast Auto Mall of Cleveland Review

Review

by Branko Grnovic from parma ohio

November 5, 2018

4.8 (2340 reviews)

Read a few reviews online & heard about this place from a friend & decided to check it out. When i came into the dealership it was very clean & neatly kept. a man named Sean greeted me & my mother immediately & was very polite, he also was dressed very nicely which is rare to see at some dealerships. I did not purchase anything as i told him from the beginning because i was weighing my mothers options for her. he wasn't pushy, but he was very informative on all my options & what he could do for us. After a few minutes of just chatting about several things i was impressed at how all the workers carry themselves, although i did not purchase a car at that moment, i think ill be pushing my mother to make her purchase there! thank you

2018 Ford Explorer XLT Review

Great vechile

by CassandraJM from Joplin mo

March 30, 2019

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

See all 30 photos

$21,795 11,758 mi.

2018 Ford Explorer Base

Ext. Color: White
Int. Color: Beige
Transmission: Automatic
Drivetrain: FWD

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New Line Motors, Inc Review

Great Prices and Terrific Service

by Brian from Vermilion

November 5, 2018

4.3 (73 reviews)

Great customer service and selection of vehicles. I was somewhat apprehensive to purchase a vehicle at an independent car sales; however, this was completely put to rest when the dealer was more than happy to let a private mechanic inspect the vehicle that I wanted to purchase. The mechanic told me that the vehicle was perfectly maintained and in great condition. The 2015 Audi A4 would have costed 4K or more at an Audi dealership. These guys are great and will go out of their way to help you. Not pushy at all!

2018 Ford Explorer Base Review

love my 2018 explorer

by Karen from Largo FL,

March 26, 2019

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

$28,510 20,603 mi.

2019 Ford Explorer Limited

Great Deal

Ext. Color: Black
Int. Color: Black
Transmission: Automatic
Drivetrain: FWD

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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Vroom (Online Dealer) Review

From now on Vroom is my first choice!

by Goldfish from DealerRater.com

December 3, 2018

3.8 (1897 reviews)

I bought in early December a 2016 Toyota Tacoma Truck from Vroom after going to a few local dealers here in Phoenix, AZ. All what happened was the games they played and wasting my time. I know there is some of that unfortunately when buying a vehicle. I am in my 50's so I am not new to buying cars. But buying a car off the internet is something I had never done prior to Vroom. I did my homework and read many reviews. Obviously there are many negative reviews so I wanted to let readers know my experience. So after finding the truck I wanted I put the $500 down and then both verbally and via email. I told/wrote to my Sale Rep Tramaine, and his boss (the Sales Manager) Stephen that my concern of all the negative reviews. They told me the volume of cars they sell on a monthly basis, being a business man myself, I could see how there could be some negative reviews. I told them every business has it challenges just don't ignore me or the problem if it arises. I can say several things with full confidence: I was kept in the loop of communication, even when the truck had to have a minor touch up paint job. I received the truck in a timely manner, the truck was in excellent shape. It was exactly what the pictures showed and the written description. Most important my price was significantly less than any local dealers and on top of that NO HASSLE AND NO BS. My next purchase in a car is going to Vroom first and probably will never step foot on another car lot in my life.

2019 Ford Explorer Limited Review

Great ride and very dependable

by Dr. Allen from Clarksburg, Ma

May 1, 2019

Love the drive and comfort... 2015 explorer with 46,000 miles so far ..absolutely love it !!! Very dependable... no mechanical issues so far . Very smooth and quiet drive

See all 61 photos

$32,400 30,769 mi.

2019 Ford Explorer Limited

Ext. Color: Black
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

Liberty Ford Parma Heights

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Liberty Ford Parma Heights Review

2013 Mustang GT

by John Bradner from Strongsville, Ohio

December 3, 2018

4.5 (352 reviews)

I didn’t purchase my 2013 Mustang GT from this dealer yet they treated me as if I had. My Mustang currently has only 5000 miles. It has only been caught in a light rain one time, it’s very clean. For those reasons I was very concerned that they handle the car carefully and they didn’t disappoint me.

2019 Ford Explorer Limited Review

Love my new truck

by Pam25 from Jackson, NJ

April 24, 2019

After car shopping for months. Originally was on the search for a Tahoe or Yukon. So happy I went and test drove the explorer. I fell in love with it. And now a proud owner of one.

PRICE DROP

See all 37 photos

$30,500 $510 price drop! 39,125 mi.

2019 Ford Explorer Limited

Ext. Color: Black
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

Free CARFAX 1-Owner Report

Al Spitzer Ford Review

Great experience!

by Kevin R. from Stow, OH

November 5, 2018

3.8 (868 reviews)

I came to Spitzer looking to trade in my 7 year old Focus for another Focus. I got amazing sales service from Kevin F, Brett, and Peyton! Everyone bent over backward to get me the best price and to make sure I left pleased. I left with a brand new Focus and definite plans to return!

2019 Ford Explorer Limited Review

Changed my mind about Ford

by Dog Mom from Mount Juliet, TN

April 23, 2019

Needed comfort for entry/exit from my vehicle, Mercedes Benz C300 was becoming to painful to ride in, entry/exit. After reading reviews thought I would give the Ford Explorer a test drive and was sold. Granted, I selected the Platinum with all the bells and whistles, but this vehicle rides and handles like a true luxury vehicle. It has met all my expectations, needs, has had great reviews, a very intelligent vehicle.

See all 57 photos

$27,900 24,423 mi.

2018 Ford Explorer XLT

Fair Price

Ext. Color: Red
Int. Color: Gray
Transmission: Automatic
Drivetrain: FWD

Liberty Ford Parma Heights

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Liberty Ford Parma Heights Review

Great Service

by Jennifer Hennings from Parma, Ohio

November 5, 2018

4.5 (352 reviews)

I had a nail in the sidewall of my tire, I called ahead and the gal was very nice ( Courtney, I believe was her name) and told me to bring it in whenever I could get there. Unfortunately, I had to spend $328 for a new tire but the service and the folks up at Liberty were very nice and professional. They even washed my car for me! I love that Paul, my salesman saw me and chatted with me while I waited. I bought my Fusion over a year ago and have been very happy. Thank you!

2018 Ford Explorer XLT Review

Great ride - Had computer failure - 10 day old

by Lieutendanbr from Dallas, TX

March 3, 2019

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

$29,400 16,204 mi.

2019 Ford Explorer XLT

Ext. Color: Black
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

Free CARFAX 1-Owner Report

Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Vroom (Online Dealer) Review

Vroom was GREAT!!!!

by Jenn3029 from DealerRater.com

December 3, 2018

3.8 (1897 reviews)

We had been looking for a Chevrolet Silverado 2500HD for a few months and just weren't having any luck at the dealers. They either were priced too high with ridiculously high mileage or the truck was in terrible shape. I found a truck on Vroom and asked if it was still available, when I received my call back I was at work and couldn't answer. My husband and I were on way to the grocery store and decided what the heck, let's call back and see what they say. Bri answered and said the truck we inquired about was sold but she had a different one. She sent photos, CARFAX and all the necessary info. We said LET'S DO IT! and the process was smooth and fast. We were told 10-14 days for delivery and the truck arrived in 2! Amazing experience all around. Thank you all so much for your help. We love our new truck!!!

2019 Ford Explorer XLT Review

This is the first explorer I have ever owned

by Kn from Winfield, pa

April 16, 2019

I have only had this explorer one day so it is hard to judge but I really enjoy driving it very comfortable I do like the appearance

See all 67 photos

$30,900 20,740 mi.

2018 Ford Explorer XLT

Fair Price

Ext. Color: Black
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

Free CARFAX 1-Owner Report

Liberty Ford Aurora Review

Friendly Service Department

by Mary Harvey from Solon, OH

November 5, 2018

4.3 (209 reviews)

I received notice for my 30,000 mile checkup and just at the same time a $10 coupon for service and used a prior rebate card from brakes service.. so it was the best $15 I have ever spent. The car is running great and people think it is still brand new. Always a added bonus to get it back with a fresh car wash.. Thank-you

2018 Ford Explorer XLT Review

everything I wanted and more..

by Big Wayne from Lakeland, Fl

February 21, 2019

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price

$29,850 18,388 mi.

2019 Ford Explorer XLT

HOT CAR

Ext. Color: White
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Vroom (Online Dealer) Review

Great experience, great company

by ehumphrey from DealerRater.com

December 3, 2018

3.8 (1897 reviews)

Vroom is great because going into car dealerships is a complete friggin nightmare where you have to battle your xxx off to not get scammed.(and I still lose) Vroom had a huge selection of newer used vehicles to choose from; you don't haggle over price, just do your homework on the price to see if it looks in line. (KBB)They also lined up financing with a very good interest rate, everything was transparent, not a bunch of hidden xxxxxxxx with trade ins, extended warranties to buy, maintenance plan tricks...etc. Delivery did take a little longer than they estimated, but no biggie, they delivered our 2016 Dodge Grand Caravan and other than it being dusty from the trip, it looked GREAT. Feels brand new and it has 40,000 miles, looks just like it did in the pictures. They also set up the registration and I got tags/license plate in the mail. I think they're super and I'll be buying another car in the next few months from them again. I HOPE this is the future of car buying and companies like this are profitable and stay in business.

2019 Ford Explorer XLT Review

Perfect vehicle for a family!

by JulieS12 from Paducah, Kentucky

April 12, 2019

I have 3 boys and needed plenty of room, the Explorer is perfect for us, the interior is so nice, and we are very happy!

See all 30 photos

$28,200 40,820 mi.

2018 Ford Explorer Limited

Ext. Color: Gray
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana Review

Easy easy EASY way to buy a car!

by janders5511 from DealerRater.com

December 3, 2018

4.3 (1370 reviews)

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

2018 Ford Explorer Limited Review

Great SUV!

by greg from Naperville

February 20, 2019

This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.

$34,610 22,124 mi.

2019 Ford Explorer Sport

Ext. Color: Black
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

Free CARFAX 1-Owner Report

Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Vroom (Online Dealer) Review

Read the bad reviews, took the plunge...got a GREAT CAR

by Porscheman247 from DealerRater.com

December 3, 2018

3.8 (1897 reviews)

So after reading the 300 negative reviews, I can honestly say I was VERY nervous about the transaction. Pages and pages of bad reviews, my experience was different and challenging but all in all I am very happy. The primary issue with Vroom is they have all their sales calls going thru a call center where no one knows anything about cars. The call center was Rock Auto disguised as a Vroom. After 3 minutes with these people I knew what the deal was. What I did was run a vin check on the Porsche 911 cabriolet I was interested in to see where the car was located. Once I found out, I called the dealer direct from an old ad on eBay. They put me in touch with a TRUE sales guy and we went over the car in detail. No call center BS. I was approved for the car quickly and the finance team sent the paperwork out timely. To my surprise the car was shipped from Texas to NJ in less than 5 days after all docs were signed. The car was delivered and like other have stated, was not clean and the car did have a damaged rim. I went to my local Porsche dealer and they validated the issue. Here's where the 5 stars comes into play. I called customer service and Christy Leal in the Vroom customer service department approved a new Porsche rim, almost $2000.00 that day to be replaced on the vehicle. They dealt directly with the dealer and simply kept me in the loop. The issue with Vroom is that they are relying on a call center who merely reads from a script. This is not good. If you do a little homework on the car you see listed on their site like I did, you can avoid the call center, Rock Auto. This will alleviate 99% of the stress and you will get a nice car at a great price. I can proudly say I am one of the few happy people that has purchased a car from Vroom. I would definitely buy another car from them. Christy Leal is an excellent employee and she deserves the 5 start I have given.

2019 Ford Explorer Sport Review

Ford Explorer XLT

by Vickie n John from Robesonia

April 11, 2019

Rides really comfortable. Handling is great. Only have it 2 days so far and we both love it. Looking forward to some traveling in the near future.

$34,630 15,828 mi.

2019 Ford Explorer Limited

Ext. Color: Black
Int. Color: Black
Transmission: Automatic
Drivetrain: 4x4/4-wheel drive

Free CARFAX 1-Owner Report