Used 2021 Ford Explorer for sale near Lebanon, TN

I had a recall on my Ford Escape and brought it to Gallatin Ford. After three weeks of calling and email Jessica with no response, I called and she was on vacation. Lauren O'Neal took over and had me bring my car in that day to be assessed. Parts were ordered. Parts came in sooner than expected and Lauren called me to bring my vehicle in for the repairs. Lauren communicated with me in a timely and professional manner. I never had to call and feel like I was being a pest. My vehicle was repaired perfectly. Lauren was friendly, knowledgeable, and so nice to work with. It's so nice to be treated well and know your vehicle is repaired properly. When I trade up, I will definitely use Gallatin Ford just because of the customer service experience. Thanks, Lauren! Keep up the good work!!

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Jeff and Johnathan were our Sales guys for our 2010 Mazda Miata, and I have to say they were both lovely to work with. The experience at that dealership was such an amazing one, no pressure at all and very honest and friendly. I highly recommend them.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

About 2 months ago I went to the dealership for an oil change. Have an appointment at 11 o'clock in the morning. around 12 want to go see the service adviser asking where my car was at, he went to go To find out where my vehicle was at. It was still in the parking lot. All they had to say was they were sorry. I waited an hour and I had an appointment and nobody did nothing about it They haven't even started the oil change at 12 o'clock.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Awesome customer service and was quick with their response to questions I had about the car and the whole process of purchasing the car and the home delivery option.

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

Easy to contact and deal with. Checked out vehicle and had deal done in couple hours. Vehicle was exactly as described, overall great experience purchasing a vehicle.

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

This dealership is exceptional! The service was efficient and there was not a moment where I didn't feel known! Everyone made sure I was helped and well cared for! Tony and the team did an excellent job of helping me with my first purchase!! I highly recommend!!

It was a miracle. After searching for a month I nearly decided to wait until October when prices generally drop. After seeing great prices on exact vehicles that I was looking for, I decided to travel from Kentucky to Bates Ford in Tennessee. If I had known how fast things would go I would have taken my Title with me. Anyway I Filled out nearly all the paper, and returned the next day my title and drove away with my brand new F150!

The staff at Wyatt Johnson went above and beyond with helping me find my new car. JonMichael and Johnny were friendly, answered all my questions, and never once made me feel pressured to make a decision. They made sure I knew all of my options and were incredibly flexible in the chaos of finding my next vehicle. They really made a positive difference in this process and stood out compared to the other salesmen I encountered. I would definitely recommend them to anyone looking for a new vehicle.

Joe was my salesman. I cant say enough good things. He was a wealth of knowledge and answered all my questions. The nicest guy!!

These guys are awesome! I highly recommend. Joe Semmes made this my easiest car buying experience ever!

Amazing experience. They were so kind through the shopping process. Never rushed us or tried to force us into something we did not want. When it came to the buying process they were also very informative and had us in a great vehicle. Will be sending friends and family to them when looking for quality used cars.

We first went to another Carmax, told salesman what we wanted and he Then tried to sale us something else. We then came to Rivergate Carmax told them what we were looking for and the ynpointed to a part of the lot and said salesman will be the shortly. No pressure in and out within 90 minutes with new van. No money down. Will definitely come back when get ready to buy again.

It will take a week to get your car looked at because they are so busy, but they fixed my truck quickly and properly with daily updates. Great service. And I highly recommend buying the 2-3 year warrenty. I'm very very thankful I did.