Used 2022 Ford Explorer for sale near Avon, CT

I am very please we the entire process. Everyone has been very helpful starting with the Sales Consultant, Billy McGowan, the Sales Manager Billy Genereux and the Busines Manager, Karina Popili-Sarat, whom I thank for their professionalism and assistance throughout the entire process. I would highly recommend this dealership to everyone! Regards, Arben

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

I arrived to be greeted with friendly staff members. My salesman Kamran was great to work with and we were able to work together and get me into a vehicle I am very happy with.

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

I have purchased 5 vehicles at this dealers franchises- all very good experiences- you can’t go wrong at Gates - Gates get’s it - easy buying experience- Knowledgeable sales people - very good management- great service departments you can trust

We purchased a 2022 Explorer Platinum one month ago and so far we've had a great experience. We needed the large volume of cargo space that's available with the third row down, above-average towing capability, and most importantly comfortable seating for long trips. This SUV has given us all of that and much more. Now that we're past the break-in period, it is such a pleasure to drive. It has a phenomenal engine, helpful tech that we haven't had any trouble using (with one exception -- see below), and a fantastic selection of drive modes. The one fly in the ointment isn't Ford's fault. We tried to activate the three-month free trial of the wifi hotspot with AT&T, but three weeks after opening an incident with them (with Ford Customer Support's help), they haven't been able to resolve the issue. I hope Ford partners with a different provider soon, so no one else has to deal with this. But that's a minor issue in the grand scheme of things. After a major purchase like this I often second-guess myself and wonder if I shouldn't have gone with one of the runners up. But not in this case. I'm confident we found the best SUV for our needs. Kudos to Ford!

Great service. Very friendly everthing went smooth I would recommend them to my friends and family

Excellent customer service from both Vilkas and Terence. Highly recommend checking out this awesome dealership where they really take care of the customer! Great lot of awesome sports cars!

Lombard Ford - the Ford Dealership where every future Ford Auto Salesman should apprentice for six months before moving to their assigned Dealership. Up front, honest, everything presented and no "additional" surprises. From Sales to the Finance professional a five star rating.

Beginning with John Tapio, who responded to an inquiry then Cameron, Jillian, Matt! Jay, and (apologies, can?t remember name) Finance guy, this whole process was the best ever. Best Kudos go to Cameron and Jillian! The both were a breath of fresh air in a position that had previously filled by (not at Monaco) people who seemed to only care about commission. It seems Monaco has gotten away from that, so no dog eat dog cut throat games. Mary Jo and I are very pleased with your awesome sss ad Les team.

everything was great and quick friendly no one try to sell me anything and had free coffee very clean dealership waiting room. Manager ask how I was doing and how my Escape was. IT WAS 95 DEGREES OUT AND STRONG ac

Everyone was very professional and helped me to get the car I wanted very quickly. They were great with handling the financing application, contacting my insurance company, and getting the car registered and ready to go so quickly I was surprised.

Driver’s side door misaligned on my wife’s Lincoln MKX after dealership it was purchased from tightened a loose bolt by the hinge on the door. Took it back to them twice to align it properly without success. Decided to try Bob Thomas. John Furino in the body shop fixed the door within 5 minutes. Very impressed and appreciated. If I’m in the market for a Ford in the future, I will be going to Bob Thomas. Thanks.

Rodney is a superior sales member. He is friendly, courteous, knowledgeable and not pushy. I will highly recommend him to my friends. When I inquired on line about the pickup truck, he replied within a few minutes.

Great experience. Tyler was fantastic to work with, the whole thing was completed quickly and we left very satisfied!

So glad we went with Monaco Ford. We were treated with respect and honesty from the get go. No pushy sales tactics, no pressure to make decisions at that moment and no billion follow ups when I asked for a few days to consider my options. When it came time to finalize everything answers were promptly given and it was the smoothest car buying process I?ve had.

This is an AMAZING dealership. We purchased a few months back. Our salesperson Fran was awesome. He didn't push. He showed us the car we wanted to see. It was just as advertised and sold itself. Jake, the business manager, was awesome. Everything was so easy. Brought the vehicle in this week for my first free oil change. Right on time. One hour as promised. Their on-site restaurant was great. I had lunch, and my car was ready. Full inspection and topping off fluids, checked brakes and tires, battery, etc. I wouldn't buy a Kia or Ford anywhere else. This place has got it right. Kudos on great customer service!!

Special ordered a new Mustang. Dealt directly with the owner to ensure order was perfect. We had an agreement but not a deal on trade. When the car arrived a month sooner than expected I was offered more than we agreed on trade, a nice rebate and MSRP was lower than when I ordered. Salesman John is honest, straight forward, and zero sales tactics. Couldn't be happier with my experience.

Very good service. I was very pleased. The representative wrote an extended report of the service that was done. I would recommend them if you need service.

Called on used car availability, returned my call promptly. Was able to see car same day and purchased the next day. We had a pleasant experience all throughout. No pressure to buy.

I have bought many cars and this was the best experience I’ve ever had,Gerald made my buying experience smooth and easy.I would recommend this dealership and this salesman to anyone.I changed my decision on the car I came in for and switched to the one I bought and Gerald made the sale effortless for me,and remarkably fast,can’t thank them enough

Professional and courteous service manager, clean and comfortable waiting area with free coffee, water and snacks. Surprised to see my vehicle?s floor mats were washed as well as the outside of the vehicle.

I purchased a used car from this dealership last week. I was very impressed that they didn’t use gimmicks, slick sakes tactics or pressure. I was treated like family. AJ was a patient salesman, and George gave me an incredible rate for a loan. They both got to know me as a person. This dealership was different from others I’ve dealt with because it was a relaxed experience, and they were honest and caring.