Used Ford Explorer for Sale in Santa Clara, CA

I was in the process of buying a car and reached out to this place for an emergency car. I did have the option of buying a car and currently negotiating on an toyota corolla, the negotiation process is tedious and time consuming. I'm hoping to have a car by end of the week.

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.

Your Service department from the lady who made my appointment down to the technician and desk service people were outstanding in their fields. I am most appreciative of all these people who understood, when a lot of people don't, how hard it is to make appointments and contact someone through email to conduct your business, I am deaf and these people were absolutely outstanding in the way that they handled communication with me, I am forever grateful, and the service on the truck was nothing short of work well done, even though it was a recall part and no money involved, these folk treated me exceptionally well, and might I add, my shuttle driver was super nice, with a big smile. Thank you all for your wonderful service!

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

I have always had an excellent response to any concern I'v had about my auto

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

Staff was very helpful. I brought 2002 Ford Mustang in for Oil Check/Maintenance with Ford coupon 15% off. Making appointment was very easy. When I got there I parked on street and did not know where to go. Young guy inside Service Center came up to me and asked me what I needed. He explained everything clearly and what would happen, and I drove car to correct location and service manager came out to car to meet me and talk about car and what needed to be done. Then we went inside. Service manager was extremely helpful. I don't know that much about cars. When he heard I recently had 4 new tires, he asked me to call him from home with info from tire receipt to see if tires had been alligned because he didn't want to charge me if it had just been done. I got a ride home from Frontier Ford.....thank you so much for that service..I am the only driver in household. I called service manager and gave him invoice from Tire Purchase Invoice. Service manager called back around 2:30 pm to say car was ready and sent car to pick me up from home. My appointment was 11:00 am. I got to Ford and paid bill. Bill did not charge for tire alignment which was excellent in my opinion. I felt the car was safe and had been checked thoroughly. Safety was my first concern and that is why I chose Frontier Ford because I thought they would do a good job. Everything about appointment was good. Service manager even said do this check again at next 50,000 miles. This was very good statement because I wouldn't have known when to bring car in again. Thank you all.

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

The clutch on my 2014 Fiesta was slipping and stuttering. I discussed the problem with your team and within a day was set up for an appoint to fix the problem. I brought my car in and got a courtesy ride back to my home. The car was ready for me the next day and the problem was resolved. While my car was in service your techs did a check-up (brakes adjusted, fluids etc.) and the oil and filters were changed under my maintenance contract. I'm very pleased by the courteous and fast service your team provided. Thank you

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price

Intially service rep was reluctant to take vehicle stating it was too late (1545) in the day to change & mount new tire. After requesting to speak to service mgr was able to buy new tire, have it installed and was on my way to work. Thx for the quick service greatly appreciate it given I was somewhat stressed and in need of getting to my flight on time.

This vehicle is excellent. It meets all of our needs. Very comfortable. We will definitely purchase this vehicle again. We recommend this vehicle to everyone who needs reliable transportation and comfort.

I consider myself lucky to be talking and dealing with Josh Pourkhorsand ; because couple days earlier I called and salesman on the phone did not seem too helpful and acted as if my sales was not important. This was back in February (Presidents day weekend). I took a chance to request quote from their online service on the same truck and I was put in contact with Josh. I went to Stevens Creek Toyota to see and test drive used 2016 Toyota Tacoma. The truck had little scratch and the bed liner had scratches and you could tell it was used to haul rocks. Talking to Josh regarding used trucks and features he asked me if I have considered NEW truck. I told him that I have not and probably will not. Price is just too high. He took his time and gave me my options, comparing features and also showed me the difference of used and new Tacoma. I ended up going with the NEW Tacoma. I had to order and wait 3 months because the color I wanted was not available at the time. He kept in touch with me for any questions or concerns while my truck was getting build/manufactured. I even tried to see if other dealers can beat their price and none could. My truck got delivered yesterday (05/11/18) and I went in test drove it and having them add two more accessories. Just got a text earlier today; from their service manager that truck is ready for pickup. Will be picking the truck in next couple of days. Josh even offered to pick me up from the train station when I go to pick up my truck. Even after the sale we were still talking. Usually salesperson don???t want to waste their time once they have your sale. Please see and give Josh a chance if you are reading this and are in the market for purchasing car. He is honest, kind and loves helping people. I felt really comfortable dealing with him. Sunil Singh the finance/DMV processing person was super knowledgeable, nice and kind person. He has been working at Stevens Creek Toyota for over 17 years and understands the financing, protection and to my surprise about my truck as if was the salesman. He broke down the numbers and explained me thoroughly regarding maintenance and protection. He will lay it out for you and leave it up to you to make decisions. Not pushy at all. Answered all my questions as well. He even went outside me after the paperwork was done because I brought up a question regarding wheels. I was in car financing business and Sunil totally went above my expectation. Made my day. Josh Pourkhorsand (Fleet and internet sales manager) and Sunil Singh (Finance/DMV) are the best combo to have when purchasing vehicle.

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

Prompt service. Friendly and competent staff. Willingness to apply current promotional discounts/coupons when asked... even when I forgot to bring the coupon with me! THANK YOU!!!

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

Just simply amazing. This gentlemen knows what he is doing. He was kind and curtious. He went out of his way I be the course of MONTHS to help me. He needs a bonus or something to show for his dedication to customer service.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Giovanni really knew the car, it’s capabilities and attributes. A real pleasure to shop with a bright and engaging salesperson. He made car shopping fun.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

Awesome experience! Drove away with a great car. Great customer service from Gerald, friendly and informative.

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

Great service, everyone was courteous & friendly. It was a pleasure going to Capitol Ford!

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!

This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.

I started up my car when my car made a strange noise. It sounded like rocks in a blender. I was completely panicked and I knew I couldn't continue to drive it. My first thought was take it Rick in the service department. I remember him from the excellent service he provided previously. He must have noticed I was worried about my car and how much the repairs would cost me. He quickly gathered information, noted my concerns and provided me with a loaner so I could make it to my job. Just like that I didn't miss a beat! Rick worked with his manager to work out a great deal for the repairs and was flexible with the date I picked my car. He mentioned loyal customers are important to them. I will need new tires soon and Rick let me know they'd beat the competition. In my mind there is no competition. I know when I take my car to Ford's Service Department, my car is in good hands. The staff is professional, knowledgeable and efficient. Rick goes above and beyond to work with you. He is the reason I continue to show my loyalty and return for car service. Need service? Go see Rick!

More car for your money, Test drove Mercedes, Acura, and Audi. The Explorer has a smooth ride and more conveniences than the rest we test drove

Great service, and easy buying. Went to check out a truck the other night and the customer service was amazing. Next morning I got there as soon as they opened and started the process. After all negotiations were over I drove away with a clean vehicle. From 11am to 2pm, start to finish, to to bad if you ask me.

has a great look.handles well.plenty of room.a lot of electronic fetures.really like the sync feture.got good views from front seat.great explorer.would recomend to a freind

Chris was friendly, knowledgeable, and provided excellent customer service. He answered every question we had and went above and beyond what he needed to! I highly recommend Capital Chevrolet and see Chris for all your needs!

This exployer is the nicest one that I have had by far. Very nice driving vehicle. Love the cooling and heated seats. Love heated steering wheel.

Rick at your Fremont location was outstanding. I have had problems scheduling my vehicle where i purchased it and Rick and his team took total care of my car. He made sure the recall was done, squeezed me in for my 'Autobutler' service and did the oil change. Not only did he get the services done but called to inform me the car was ready right on time as promised. Great Job. Thanks Dave

The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.

I have cars of different makes. The Honda dealership if Fremont, CA, has by far the best customer service. I even have my "personal" service consultant. He is familiar with me and my car, and everything is expedited. Unfortunately Honda does not make performance cars (Si is front wheel drive), so as much as I like Honda, they just make "family cars". And I'm a retired guy, who wants to go fast (or at least looking like he's going fast).

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

This is a new car purchase experience review for Anderson Honda of Palo Alto. I submitted an inquiry through TrueCar and they referred me to this dealership. First.. let me say that the entire car purchasing experience with Anderson Honda was pleasant, productive, and stress free. Why? 1) They followed up with me by phone within minutes of submitting my request through TrueCar. I was contacted by David Bradley, who was very informative and helpful regarding the vehicle I was looking for. 2) The car I wanted was extremely popular with buyers and there were literally none on lots in the bay area at the time. But that did not stop David from making it a reality for me. He looked up incoming inventory and there were several arriving soon, and offered to let me come in and put down a deposit, which I did the next day. 3) Since David was out of the facility on the day I went in to put down a deposit, he introduced me to another sales rep, George Werner. George was fantastic and walked me through the deposit process, which was simple, concise, and insured the vehicle in question was reserved for me. 4) George also had the dealership perform a trade-in appraisal for my current vehicle. This is normally the most difficult part of buying a new car as most dealers really low ball you on trade in price. Not in this case. The used car appraiser gave George an appraisal voucher that almost exactly met my desired trade in price.... being fair for both me and the dealer. 5) George kept me informed on the status of my vehicle in transit to the dealer. And it actually arrived earlier then expected, and so I had a pleasant surprise phone call a few days later to set up an appointment to come in and complete the sales process the next morning. 6) The entire sales process was smooth, with no surprises, and nobody jumping out from behind a rock and fouling up completion of the sales process. --- Vehicle was prepped and detailed for me when I arrived. --- The Finance office was efficient, did not try to upsell me on various add on items, but did encourage me to look at a Honda Care package to carry a comprehensive warranty for 8 years (I keep my cars for 10 years on average), and given how much hi tech electronics and other systems in the car, it was an easy choice for me to accept the recommendation. --- George was very helpful and customer focused through the sales process. --- I drove off the lot with my new vehicle in less then two hours Seriously, this dealership and it's staff are extremely customer focused and do not play games or make things difficult for the buyer. I have generally found Honda dealers to be very good and easy to work with.. but Anderson Honda raised this to a whole new level for me. These folks are customer focused pros who want to sell a great vehicle line to great customers. Anyone who asks me for a recommendation for a Honda dealer in the Bay Area.. will get Anderson Honda as my recommendation.

Great vehicle for a rode trip! Very comfortable! Easy on gas ! Great vehicle to haul the grandkids to ball practice! Easy riding & all out vehicle to be rode in city or country!