Used Ford Explorer for Sale in Sunnyvale, CA

Your Service department from the lady who made my appointment down to the technician and desk service people were outstanding in their fields. I am most appreciative of all these people who understood, when a lot of people don't, how hard it is to make appointments and contact someone through email to conduct your business, I am deaf and these people were absolutely outstanding in the way that they handled communication with me, I am forever grateful, and the service on the truck was nothing short of work well done, even though it was a recall part and no money involved, these folk treated me exceptionally well, and might I add, my shuttle driver was super nice, with a big smile. Thank you all for your wonderful service!

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Kurt helped me buy my first car and he was great! I was very insecure with the process, but he put my worries to rest. The whole sale happened faster than expected, but it's been a week now and I'm very happy with my car!!! Additionally the financial advisor was awesome. Jerry was her name and though my credit was a bit messy she was able to explain to me all of my choices now and in the future. Both Kurt and Jerry were a god send in my case and I'm very grateful to have had such an easy first time car buying experience. I would highly recommend this location!

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

I have always had an excellent response to any concern I'v had about my auto

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

Staff was very helpful. I brought 2002 Ford Mustang in for Oil Check/Maintenance with Ford coupon 15% off. Making appointment was very easy. When I got there I parked on street and did not know where to go. Young guy inside Service Center came up to me and asked me what I needed. He explained everything clearly and what would happen, and I drove car to correct location and service manager came out to car to meet me and talk about car and what needed to be done. Then we went inside. Service manager was extremely helpful. I don't know that much about cars. When he heard I recently had 4 new tires, he asked me to call him from home with info from tire receipt to see if tires had been alligned because he didn't want to charge me if it had just been done. I got a ride home from Frontier Ford.....thank you so much for that service..I am the only driver in household. I called service manager and gave him invoice from Tire Purchase Invoice. Service manager called back around 2:30 pm to say car was ready and sent car to pick me up from home. My appointment was 11:00 am. I got to Ford and paid bill. Bill did not charge for tire alignment which was excellent in my opinion. I felt the car was safe and had been checked thoroughly. Safety was my first concern and that is why I chose Frontier Ford because I thought they would do a good job. Everything about appointment was good. Service manager even said do this check again at next 50,000 miles. This was very good statement because I wouldn't have known when to bring car in again. Thank you all.

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

The clutch on my 2014 Fiesta was slipping and stuttering. I discussed the problem with your team and within a day was set up for an appoint to fix the problem. I brought my car in and got a courtesy ride back to my home. The car was ready for me the next day and the problem was resolved. While my car was in service your techs did a check-up (brakes adjusted, fluids etc.) and the oil and filters were changed under my maintenance contract. I'm very pleased by the courteous and fast service your team provided. Thank you

Intially service rep was reluctant to take vehicle stating it was too late (1545) in the day to change & mount new tire. After requesting to speak to service mgr was able to buy new tire, have it installed and was on my way to work. Thx for the quick service greatly appreciate it given I was somewhat stressed and in need of getting to my flight on time.

This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.

Our car (Ford Fiesta 2015) went through the 7,500 miles maintenance service and the staff was really helpful resolving any doubts we had and the whole experience was very positive, since booking online to car delivery after the service.

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

My service was excellent as usual. I am especially great-full for the tire maintenance I've received on the four tires I purchased last year. After my last service I drove up to the Reno area and got caught in an unexpected huge snowstorm in the mountains and had to maneuver icy roads until I realized there was too much snow to go further without purchasing snow chains. Driving in snow and using chains was a new experience for me and the car and tires performed great. The trip was approx 12 hours due to road closure, we were tired but we got there safely and I thank Ford and the service department for giving me confidence that my tires and car would perform in this and any condition I may run in to. We are going on another road trip next week and I'll be scheduling a road trip check up and tire rotation once again to be ready for hopefully a smooth short trip to the mountains. Thanks...

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

My car radio/CD player stopped working on my 2003 Acura 3.2TL-S, so I went to the Acura Dealer. I was pleased there wasn't a charge to check the radio. They referred me to a car stereo company. The factory-installed car stereo lasted nearly 13 years, so I guess I can't complain. I appreciated the prompt, friendly service from my consultant! Great job.

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

I have cars of different makes. The Honda dealership if Fremont, CA, has by far the best customer service. I even have my "personal" service consultant. He is familiar with me and my car, and everything is expedited. Unfortunately Honda does not make performance cars (Si is front wheel drive), so as much as I like Honda, they just make "family cars". And I'm a retired guy, who wants to go fast (or at least looking like he's going fast).

Just simply amazing. This gentlemen knows what he is doing. He was kind and curtious. He went out of his way I be the course of MONTHS to help me. He needs a bonus or something to show for his dedication to customer service.

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

Awesome experience! Drove away with a great car. Great customer service from Gerald, friendly and informative.

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

Great service, everyone was courteous & friendly. It was a pleasure going to Capitol Ford!

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price

I started up my car when my car made a strange noise. It sounded like rocks in a blender. I was completely panicked and I knew I couldn't continue to drive it. My first thought was take it Rick in the service department. I remember him from the excellent service he provided previously. He must have noticed I was worried about my car and how much the repairs would cost me. He quickly gathered information, noted my concerns and provided me with a loaner so I could make it to my job. Just like that I didn't miss a beat! Rick worked with his manager to work out a great deal for the repairs and was flexible with the date I picked my car. He mentioned loyal customers are important to them. I will need new tires soon and Rick let me know they'd beat the competition. In my mind there is no competition. I know when I take my car to Ford's Service Department, my car is in good hands. The staff is professional, knowledgeable and efficient. Rick goes above and beyond to work with you. He is the reason I continue to show my loyalty and return for car service. Need service? Go see Rick!

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

Giovanni really knew the car, it’s capabilities and attributes. A real pleasure to shop with a bright and engaging salesperson. He made car shopping fun.

More car for your money, Test drove Mercedes, Acura, and Audi. The Explorer has a smooth ride and more conveniences than the rest we test drove

Great service, and easy buying. Went to check out a truck the other night and the customer service was amazing. Next morning I got there as soon as they opened and started the process. After all negotiations were over I drove away with a clean vehicle. From 11am to 2pm, start to finish, to to bad if you ask me.

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

aside from having to wait several days to get my car into service (over the thanksgiving long weekend), everything else went smoothly. scot and the service team at towne ford are always friendly, helpful, and professional. i also appreciate that they treat a middle-aged woman with respect - that i DO know what i'm talking about when i talk about my car and what's wrong with it! wish i'd done that motor mount years ago (when you first recommended it) the ride is so much better AND my music sounds fantastic!! thanks again for putting my 2000 ford focus right.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

I purchased my Ford at another dealer (farther away), but have always had it served at this location. Every time I have brought my truck in for service, it has been courteous, prompt, thorough, with no unpleasant surprises on the bill! I highly recommend Towne Ford for service.

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

Julius, as usual, kind and efficient. This is to make the review 50 characters - a ridiculous waste of my time...

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.