My wife and I returned our 17 Escape lease for a new 18 Escape. The process couldn't have been easier. Floyd showed us a few options. We considered an Edge and a Lincoln MKC. I wanted the MKC but Floyd actually advised us to save money and stick with the Escape. He gave us a great price on the MKC too, and I really wanted it, but we are very happy to stick with the Escape and save some money. Thanks for the advise, Floyd. The new Escape is even better than our 17 and we couldn't be happier.
Everyone Helped Us Bill made Sure We Were Taking Care Of John Set up phone So we would Not Have problem Andy Was. There For Us Honest Dealership l Well be Back for service Of My Ford explorer Thanks To Everyone Who Helped Us 😁
Candy Ford did a wonderful job getting me everything I needed to move into a new F-150. I traded in a 14 F-150 got enough money to payoff the old truck, pay the down payment on the new truck and almost payoff my other car. All said and done I???m paying out between $350 and $400 less a month and in a new truck.
My son bought his first car this past January from Seelye and they found the perfect car for him. A few weeks ago he hit a deer and the car was totaled. Khristian got the cars he was interested in testing out very quickly and then took us very smoothly through the loan process. Len helped us with the financing, claim info and pay offs as well as getting the refund for unused GAP and Warranty. My son is even happier about the new car but hopefully we wont have to be back a 3rd time any time soon for him.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I just bought a vehicle from Jake Shook at Ziegler Ford, Plainwell Mi. It was an excellent experience in every way. Jake is very detail oriented, honest and excellent to work with. Liz in finance did a great job too. I will defiantly go back to Jake when we need more vehicles.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Grandson bought his first car.
2017 focus 8000 miles from Ziegler. He is eighteen. Father lost in army.
I helped him by phone. I trusted these guys to play it straight because of reputation and my interview of used car manager.
All went just right. My grandson moved to Texas. Austin. Engine blew. Local dealer Maxwell Ford tried to charge him $6500.00 to fix it. Would not file warranty claim. I called Rob Carrol at Ziegler asked for help. He coordinated with Mike the service director and the owner Harold Ziegler. They tried to help with this dealer. Maxwell's service director Jim May would not help. $6500 that was it!
Ziegler sent a truck to pick up the car in Texas and brought it back to Plainwell Mich. to their dealership. Filed a warranty claim with Ford motor company. New motor installed No charge. Zieler covered transporting the car from Austin Tex. to Michigan because they said it was the right thing. That's leadership and customer commitment in my book.
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