Used 2019 Ford Flex for Sale in Richmond, VA

A month ago purchased preowned 2014 F-150 from Sheehy Ashland. It developed an oil leak (rear main seal). Under Sheehy warranty was repaired with no cost to me. In addition they provided me with a 2018 F-150 to use while my vehicle was being repaired at no cost. Thank you Sheehy Ashland for your excellent customer service and repair to my F-150. Excellent service and follow up on vehicles sold. Than you again.

Amazing seating!! Amazing technology!! Smooth ride! People are missing out on not getting a Flex!! You won’t be disappointed! We ended up with a 2018 Ford Flex found on Cars.com

I was in the market for two vehicles. One for me and one for my daughter. I knew what I wanted for myself. I had very detailed requirements and Basic found me exactly what I wanted without the pressure of buying something that was not a perfect fit. They emphasized making sure that we selected the vehicle that I wanted and not to just settle on something. I valued that honest approach and it made me feel really comfortable right from the start without any of the pressures that come from buying a car. Basic Auto Sales was patient with gathering my specific requirements and matched them up to just the right vehicle for me which was a beautiful Nissan Murano. They even provided me a copy of the carfax report that showed the service history of the vehicle. I could see that the car was well maintained buy the prior owner and that it was never in an accident which was important to me. As for my second car for my daughter it had to be "cool" in my daughters eyes and in my book a good value for the dollar. We found a white Jeep Patriot that my daughter fell in love with right on the lot among their broad inventory and it fit my budget also. I am a big stickler on safety and I noticed that a couple of the tires were getting lower on tread so I asked them if they would put on new tires and through negotiation they included two new tires in the deal. Come to find out they have a full service mechanic shop as part of the dealership that I could use in the future for any repairs or oil changes. This made it very convenient having a one stop shop that knew what they were doing but also had the resources to meet my new tire request in a timely fashion. One of my expectations that I explained to my Sales Person Joe Duval was that I did not want to spend all day at the dealership once I was ready to purchase. I wanted to be in and out. Joe made sure that he planned in advance as much of the paperwork that was required to purchase the vehicle so that I was in and out in a reasonable amount of time come the day of purchase of my two cars. I appreciated his due diligence and being prepared not only with the Vehicles but also the car buying experience. Joe returned all of my text and calls on the spot when I had questions and if he did not know the answer he found the answers to my questions. I am not an easy person to sell to because I have been in sales all my life so when I come across a person that sells in a consultitive and professional manner I like to make sure other people know about it which is why I am even taking the time to write this review. I would recommend Basic Auto Sales to my friends and family after this experience. Well done Basic Auto Sales!

I love the Ford Flex! So much so that I bought a second one! I traded my first one in just because it was time for a new one. The Flex is reliable, comfortable, and very spacious. We use this car for everything and take it everywhere!

Taking my car in for service can be daunting but, this time it was not. From the start with the service writer, Troy Jackson, it was a great experience. He was very knowledgeable and patient in answering every question that I had. Which tends to be a lot of them. He also didnt recommend a bunch of products that I had to purchase in the spot but explained what was most important to get so I could come at a later date to purchase the less impotant services. I usually tend to have to wait a while in the waiting room at the old place I used to go to but surprisingly here I didn't. I will definitely be recommending Sheehy of Ashland and Mr. Troy Jackson to my friends and family :-)

Comfortable on trips and daily driving, almost like sitting in a good chair at home. My second Ford Flex ; has been reliable and overall a great vehicle with loads of hauling space for bulky items. "Try it, you'll like it"

I’m quite partial to VW - I believe Volkswagen is more than a “brand” it’s a concept! You either get it or you don’t! I love going to Browns VW because I know I’m being serviced by the concept of VW! I always visit with my sales guy who’s sold me 2 cars now, and will ultimately sell me a 3rd - and I love my service guy, he’s always upfront and honest... I trust my dealership. I may have come to that conclusion naively - but that should show just how good they are at their jobs ;)

It meets our traveling needs, we like a lot of cargo space. We also like the all wheel drive in snowy weather and for launching our boat. Our dog likes all the space in back She likes to look out the rear window when we back out of the garage.

Well , I found them looking for what I needed online .Having a small business the time came at a bad time, but I needed a dependable work truck. Don't get me wrong I have loved my f-350 for the past 13 years. The problem is I had bought my wife a car last year ,( She does Not Work ) . I had co-signed with my daughter to buy her first car etc. Need I say more , FORD turned me down for the Finance deal trade! With just a ("GOOD" credit score), BUT Harold went to work and found a local bank that looked at my record and new I would be good for the loan.Thank you both JB & Harold for making a needed purchase happen. I will never go any where else in the Richmond Va. Radius of 50 miles or more, and if I were you I would get over to Parrish Ford in Goochland , just a few minutes from 288 .

It really checks all the boxes. Everything I could ask for with a smooth ride to boot! Stylish, AWD, tow package and panoramic sunroofs make this the ideal vehicle for me!

CarMax quoted me $6,000 for my 2013 Kia with 100K miles. Matt and his team at CarLotz sold it within 6 weeks and I made $2,000 more going through CarLotz. The process takes a bit more time than insta-cash through CarMax but the patience pays off. I trust CarLotz and would recommend to anyone selling their automobile to go through CarLotz first.

I love how roomy it is. There a lot of options that I haven't even learned yet. I am so excited to drive this car.

This was my first experience using CarLotz. Used them to sell 2 vehicles; one outright sale and the other on consignment. I could not have been more please with the excellence of service and the outcomes on both vehicle transactions. Additionally, the staff were professional and competent in their trade. I highly recommend CarLotz to potential sellers and buyers of used vehicles.

Bought it because I wanted to accommodate 7 comfortably. Plenty of cargo space. Mileage not great, but comparable to or better than other cars in its class. 25+ mpg on highway. I don't trust Chrysler Corp products after being burned several times by their shoddy mechanicals and paint jobs. Trying a US car again after years of satisfaction with Toyota Avalons. I hope my trust is well-placed.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

This is a great all around vehicle. My was was not crazy about the exterior look but once she got in it she loved it. This vehicle can fit everything and go anywhere.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Great vehicle. Great ride and a great value compared to other SUV’s. This is our 2nd Flex and we love them! We looked at other SUV’s but kept coming back to the Flex. I honestly don’t know why anyone would buy anything thing else!!