Used 2020 Ford Fusion for Sale in Des Moines, IA

Erika was so personable, wonderful, and knowledgeable in answering any questions I had in regards to my new car in email/texts the few days before I came down from Minnesota to pick my car up! Also, both Jeff and Austin were really great in going over everything I needed to know in regards to my new Ford Taurus before I left the dealership!

I have been looking for a new car for about two months now and decided to look into a new Ford. A few weeks ago I was attending a wresting camp in Iowa and decided to conpare prices to those in Kansas. Ames Ford and Lincoln was one of the dealerships I looked at while I was in Iowa. I was blown away by the customer service. The business was very well organized and I received great support from the staff. One employee named Kerrigan, made my experience exceptional! He left a great impression of himself and Ames Ford and Lincoln. Although I did not buy a vehicle, Mr. Kohnen made my experience at Ames Ford and Lincoln exceptional. I would highly recommend looking into buying a car from this dealership.

This service center is accommodative of customer needs. While they were unable to get my car in for two weeks while my engine was not running smoothly (the last time this happened, I had to replace my engine) they we're accommodative once the service was performed. There were recommendations to change parts which were contrary to what my primary other shop had indicated, such as: replacing rear shocks and bearings and replacing breaks. Although my brakes have approx 25% left and I plan on replacing them at the 70k mile mark (currently at 66k) the dealer insinuated that I should replace them immediately. After providing a realistic timeline, they agreed that the replacement was not necessary at this time, but should be done in the next 5-10k miles. Regarding the shocks, I had a vehicle inspection at 64k miles, and there was no indication that shocks were in need of repair. At 66k miles, they were apparently completely blown. This is confusing to me, as this drastic a change should not occur over 2k miles. Further, I have not experienced diminished ride quality or "clunking" sounds typical of blown shocks.

As a mechanic of many years I have been to more car lots than i care to remember helping others pick a car, when I say this dealer stands alone I am not exaggerating, here is my experience and you be the judge. After researching a couple months on the Lincoln I wanted through various sites I decided this dealer had one that interested me so I sent in an application online. Now life has been hard on most of us, so like others my credit score doesnt reflect the hard working responsible person i truely am, and I had expectations of a long search with many pitfalls. I was called by a gentleman named Tom who wanted to know if i had a certain car in mind, of course I already knew the exact one i wanted so I told him and he asked me to come in the next day for a test drive. All the usual things you expect when you open that door to salesmen. I arrived the next day early to have a look and get my first no of the search, Tom brought up the car and while i was on my test drive he checked over my trade in which i already knew wasnt worth much in resale value. I came back and had a seat with him, the atmosphere was relaxing and we carried on an nice conversation as he gathered the information needed for finance to check me out. At no point did I feel pressured or really even feel like i was being sold anything. A couple hours passed while I looked around the showroom at beautiful 1950's Styling, neon signs, old style gas pumps, a coke machine that vended real glass bottles, which Tom showed us as he provided a free coke, even a vintage corvette relaxing in the corner. Tom suggested that Kenny could be busy for awhile trying to find financing for me as he was receiving declines so far and we thanked him for the efforts and left as I expected the case would be. A couple hours passed and my phone rings, as I pick it up and see who is calling I made the comment to my girl, here comes the no. Kenny was on the other end when I answered and told me he had tried many places and I was approved for the loan, huh wha ?? Umm shock fades and I ask ok when can I finalize the deal. Within two more hours I was out and enjoying the new car. If you have been keeping track, thats a total of 6 hours from start to finish. Later when looking at the series of messages sent to me by credit karma I can attest to the work Kenny put in to get me approved as the list of credit inquires was numerous. Most places would not have gotten me approved or pushed for a cheaper car, more down payment, a co signer or simply said no and moved on to the next customer. If you see a car you want from this dealer do yourself a favor and stop in or call or send in an online application, This dealership is the one you have always wanted to deal with and never found.

This car is all I have ever wanted. It has more than enough space and above all state of the art technology....love love love it!!

Excellent selection of quality used vehicles. Priced very fairly, but low-balled big time when wanting to sell them my current vehicle to the tune of nearly 20% below KBB trade-in value.

Love my new Fusion! So many new upgrades from my old one. More comfortable, smoother ride. Love the leather interior. Like the features, such as built in GPS and all of the safety features. Beautiful inside & out.

Kristine VanWinkle was very rude and disrespectful when I went in for my estimate. She was very rude on the phone when I was told I would have the estimate emailed to me and had to call and remind them because I had yet to get it. She rolled her eyes when I had to go to my car to get my insurance information as if i was wasting her time and she would rather be doing other things.I wouldn't ever go back to have to deal with her. Haris was very nice and helpful during the process. I was updated by him on the progress and when they found additional damage. I wish I would have also had a time it would have been done so I could have had set time in getting my rental car back to the shop and get my car in the same trip.

This is by far the best car I've owned. And I've only put 300 miles on it so far. Looking forward to a long relationship with Meg (the shark car). :-)

This car met all of my needs- downsized from a SUV and not sorry I did. The gas mileage is outstanding, the interior is very spacious. I am just over 6-feet tall so that is very important for me and my family!

I went to George White Chevy in July 2017 to get some repairs on my 2003 Duramax and ended up buying a new 2017 Duramax. I was so impressed with Mark Bathie and George White Chevy from my first experience I came back in March 2018 and bought another Durmax From Mark . The whole experience is a good one there all around . If you need a fair place to go for repairs or to buy a vehicle go to George White Chevrolet and See Mark Bathie for your salesman , they are Top Shelf ! 5/5 Stars

This is well worth it. It's a little cramped for my 6'2" frame. The seats don't go back all the way either. It doesn't accelerate too fast either. However it is well designed inside and out with intuitive features. It's got a great looking body. I'm getting 25mpg city and 32 to 35 highway. Its quiet on the inside and has great visibility!

I have been looking for a new car for about two months now and decided to look into a new Ford. A few weeks ago I was attending a wresting camp in Iowa and decided to conpare prices to those in Kansas. Ames Ford and Lincoln was one of the dealerships I looked at while I was in Iowa. I was blown away by the customer service. The business was very well organized and I received great support from the staff. One employee named Kerrigan, made my experience exceptional! He left a great impression of himself and Ames Ford and Lincoln. Although I did not buy a vehicle, Mr. Kohnen made my experience at Ames Ford and Lincoln exceptional. I would highly recommend looking into buying a car from this dealership.

This car is a Hybrid AND it’s COMFY .. TECHY.. and gets FABULOUS MPG’s! It will be for more than just commuting. It’s becoming the favorite to drive!

Service department daw friendly and helpful. Jeremiah even showed me some settings on the console that I couldn’t figure out. He was super helpful.

Had a fusion when I started shopping for a new car. Loved it so much that I decided to buy another. Absolutely love the fusion!

Overall the car is great. So many upgrades in safety and technology for the SE model. HOWEVER, I’m under 500 miles on my car and twice now my sync screen/system has glitched and become non-responsive. My screen will either freeze or glitch between rear view camera as I’m driving, to a blank blue screen and back and fourth. The first time I just turned off the car and waited about 5 minutes, it resolved itself. I’m currently waiting to see if I can do the same this second time. But i fee this is a defect and will be going back to my dealer ASAP.

I came to the dealership in May of 2016 and talked with George Meza about finding a lease return A6. We looked for several weeks but could not find the right car. After several subsequent conversations, George suggested a new A6 that they had on the lot, that met my list of requirements. I had not intended to purchase a new vehicle, but after George and the dealership had worked their magic with the price, purchasing the new car was an opportunity that I could not pass up. --- Fast forward to October 2018. I was in town and called ahead, to George, to make sure he would be available to talk about the new 2019 A6. George's knowledge about the new A6 was amazing and I found out more about that car than I had ever anticipated. I am not ready to change cars yet, but when I am, I will be contacting George Meza. D. Hansen

The 2018 is a fantastic car for the price. I am a big guy and have no problems getting in and out. There is also lots of leg room. Performance of the all wheel drive and 2.0 turbo is outstanding.

Friendly, speedy service! Got right in with no wait at the Quick Lube Service. Complimentary car was always appreciated! Service employees take time to tell you what was done & answer any questions.

This car has everything we could want - and more. It's easy to drive, comfortable to ride in and stylish to look at - we're very pleased with it.

My whole experience with George White was great. Everyone was nice & kind, all my questions was answered. We will definitely buy another car from them. Also I had a bulb out & couldn???t get the taillight lens off, I went to them and fixed it for me!!

So much bigger than my Honda Civic was. Especially in the trunk. And the dash feels like I’m driving a spaceship. Doesn’t get as good mileage. But I really love this cat.

All the features of a luxury car at a mid-size car price. Great ride, interior comfort, huge trunk, sporty styling, luxury options, all at a great price.

Everyone at Bob Brown was responsive and accommodating,from the sales dept, finance dept, to the detailing. They listened to what I was saying or asking and responded quickly. Ninety percent of this deal was accomplished via e-mail, within 48 hours. It was all, the best new vehicle buying experience I've ever had.

There is a reason I have owned 3 Fusions in last 12+ years.....I like owning a car I am not going to have issues with....great gas mileage....dependable.

If your looking for a vehicle, go to Dewey Ford! Ask for Kevin Kauzlarich and the rest of the guys for an awesome 69th Birthday Experience!

This car is a great family car. It has 3 USB ports, navigation, heated leather seats and a turbo. This is my secon fusion. Love them. Selling to get a truck.

We had a great experience buying our preowned 2014 Equinox and would definitely go through Dewey again. The vehicle we purchased was already listed at an unbeatable price so there was very little to no haggling necessary. Andy Fox was great.

It is an excellent vehicle. You will definitely not regret it.It runs very well and still looks new. Prices are negotiable but has to be in a reasonable standard.

I love my 2019 ford fusion. I used to have a 2015 ford fusion. Love the new bells and whistles. Great on gas, smooth ride. She's a beaut!