Used Ford Fusion for Sale in Des Moines, IA

Overall, I would rate my experience as 4.5 stars, only falling short of 5 stars because of trade in value & purchase price of used car. To be fair here, my vehicle was 16 years old with over 190K miles and the used vehicle I bought was owned by a mechanic and in very good shape. I certainly don't feel ripped off, but spent more than I intended to. In regards to the service at the dealership, it was top notch, I emailed dealership to look at my preferred vehicle (2007 Infiniti G35X); and let them know the approximate time I would be there and, and the vehicle was already running to be warmed up for me by Alen (ideal in Midwest in February!) The vehicle drove great and is by far the most luxurious and most fun vehicle I have ever owned. After the test drive, we went through trade in and negotiations for buying car. The full process with Alen was professional and understanding of my expectations. We were able to find common ground and make the deal happen quickly. Follow through on service occurred next day as tire pressure light was on with air put in tires before with assumption light would go off after driving briefly as was cold day. Light didn't go off and dealership has stood behind sale for "as is warranty" car to fix the faulty tire pressure sensor as it was on during test drive and day of sale. I truly appreciate this respect and level of service as I had the complete opposite happen at another dealership with last vehicle having e-brake lock up day after sale with no assistance given whatsoever. I would certainly recommend not only Alen, but Acura of Johnston as a whole for anyone looking to buy/lease a quality new or used vehicle from a dealership with a keen sense of respect and professionalism for their clients.

Great Vehicle! It’s very comfortable! Low on gas... yet still stylish! I love my new ford cushion! I would absolutely recommend this vehicle to my family and friends

Service department daw friendly and helpful. Jeremiah even showed me some settings on the console that I couldn’t figure out. He was super helpful.

I was rear ended and my mustang was totaled, so I needed a new car for close to what the insurance company was paying. I looked around and found my Ford Fusion. It has 240 hp turbo, so it's not too bad when you need to get up and go, it's VERY comfortable, room for 4 adults comfortably and a smaller adult. I believe I got a good deal - it had 27K miles on it and not a blemish inside or out. It gets 28 mpg. My only complaint is that I couldn't find it in red. I have the silver one, and I have now noticed you can't throw a rock without hitting another one. I've tried to get into the wrong car at least twice in my parking garage. Other than the generic qualities of the shape/color, I was able to get a car 5 years newer with 120,000 fewer miles for just a few thousand dollars! So, I'll probably drive it into retirement!

I moved to Iowa and discovered that the only Infiniti dealership would be in Des Moines, about 120 miles from home. I contacted them to have my car serviced (scheduled maintenance) and they offered to pick-up the car at home and drop off a loaner. It takes a little bit more time than just walking in for service (one day for travel each way, plus the service), but it is a VERY good perk, as it is convenient and do not cost anything. All people that I dealt with were nice and everything went as expected. The only small downside is that the loaner is far from the same level from my car. However, this is something you can live with, considering the benefits.

I think that’s a vehicle is a good value except that it has a shifting problem when going from drive to reverse on inclined or declined surfaces.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Great price, warranty and overall value. Will be stepping up to a Ranger or F150 within the next few years. Thank you Seamus Mcnally for your professionalism.

I have enjoy driving around in this car. It is a bright blue. Her name is Fiona!! Pop the sunroof, put on your sunglasses, crank up your favorite tunes, and enjoy the ride!

I will recommend buying a car from this dealer. The salesman, finance guy, the owner and wife are great people.i felt very comfortable in buying my CTS .thanks and I love their business

This car meets all our needs. It has an ecoboost 4 cly that perform like a 6 cly. It get 35 mpg on the highway and 28 mpg stop and go city driving. We have 170000 miles on it and no expense except oil. gas, tires and wipers. We use amsoil for oil and are just about to pay it off with no plans to buy a new car yet.

Erika was so personable, wonderful, and knowledgeable in answering any questions I had in regards to my new car in email/texts the few days before I came down from Minnesota to pick my car up! Also, both Jeff and Austin were really great in going over everything I needed to know in regards to my new Ford Taurus before I left the dealership!

Love my new Fusion! So many new upgrades from my old one. More comfortable, smoother ride. Love the leather interior. Like the features, such as built in GPS and all of the safety features. Beautiful inside & out.

Excellent service I had when looking for a used car. Joe was kind and considerate with my requests and even let me drive the car home so my dad could look at it as well. Tom's Auto went above and beyond to make it the best experience for a single mom on a limited budget. Thank you again for a great experience and look forward to doing more business with you!

This car drives so good just like a brand new..Owner was relocating out of the country for a medical job and decided to sell..Perfect car for anyone that needs a reliable means of transportation

This is by far the best car I've owned. And I've only put 300 miles on it so far. Looking forward to a long relationship with Meg (the shark car). :-)

Went on a whim to look at a certain vehicle and didn't know what to expect. We were greeted warmly by the staff and they were very helpful right away. After our test drive, they asked how they could earn our business, and we told them exactly what we wanted as far as price and trade in. They didn't even flinch. Said not a problem and we shook hands. No hassles, no problems whatsoever. This was the absolute easiest car buying experience we've ever had. Thank you so much to Joe, Doug, and Todd. Joe is a fantastic salesman and was a pleasure to work with. Thanks again!

This is well worth it. It's a little cramped for my 6'2" frame. The seats don't go back all the way either. It doesn't accelerate too fast either. However it is well designed inside and out with intuitive features. It's got a great looking body. I'm getting 25mpg city and 32 to 35 highway. Its quiet on the inside and has great visibility!

I was very satisfied with the customer service. Every employee i talked to was so friendly. Satisfied with my experience while purchasing my new vehicle!

This car definitely meets all my needs. There is enough space, comfort, drives great and has lo the features I wanted. Love the sunroof and the back up camera! Definitely recommend it!

The car is very smooth. Everything from the inside and out functions properly. Also, the mileage is very low for a used car. I am very satisfied.

Mark Cowart and his team of pros made my Ford F150 car buying process the BEST vehicle purchase experience I have ever done. They went out of their way bringing my truck from one of their lots to the West side, listened to all my concerns, and then put together a deal I am very happy with. WELL DONE Car City !!!!! Stan Broich

I’m glad I purchased this car Features are great Feels safe under different driving conditions Great decent gas mileage; average of 23.5 mpg The ride and handling is very nice

Allie was professional and friendly. I didn???t see Dave Merchant anywhere so I hope he???s OK. I was very glad to see dark roast K-cups added to your selection. I did receive a car wash code but when I drove around to the car wash both bays were blocked with orange cones. When I called from my car, the young man who answered didn???t seem to understand what I was trying to tell him. I don???t know if the car wash was broken or what but he did not seem at all interested in helping me find out. And for what it???s worth, discontinuing the Scion xB was the biggest mistake Toyota ever made. I love my Scion!😍

I have a Fusion Sport (Twin-Turbo V6 with 325 HP and 380 LB/Ft or torque). The car also has a computer controlled suspension, heavy-duty transmission, 19" wheels, high performance tires, all-wheel drive, and a bunch of other stuff. The cars luxurious and quiet except when you want it to show you its "stuff". Then it's a monster. I have had no issues with the car in 2 years of ownership.

Friendly, speedy service! Got right in with no wait at the Quick Lube Service. Complimentary car was always appreciated! Service employees take time to tell you what was done & answer any questions.

I new we belonged to this car as soon as i sat in it. Love the leg room an all the safty features it has

My service adviser, Austin, is great. Very friendly, detailed, honest, and knows his business and what to recommend that needs attention immediately ad what is minor and can wait, if needed. Shop prices are fair and competitive and quality is guaranteed. I did not purchase my vehicle at this dealership, but service has been excellent and prices fair and reasonable. The president of the company is accessible and seems to have an open door policy for customers. Although I did not purchase my vehicle from this dealership, my overall experience with this dealership has proven very favorable and I would, definitely, consider my next purchase, as well as, service from Stiver's Ford/Lincoln in Waukee, IA. I have nothing negative to say about any experience thus far in 4 years, but lots of positives to say about them. Recommendation is to buy from them, but if you don't buy, my recommendation is to, at least, have then service your vehicle, as you will be well satisfied with both price and quality of maintenance/repairs.

This car is all I have ever wanted. It has more than enough space and above all state of the art technology....love love love it!!

This is my second review of this visit. It went fine and hopefully you will give the info. to Stivers this time.

This car met all of my needs- downsized from a SUV and not sorry I did. The gas mileage is outstanding, the interior is very spacious. I am just over 6-feet tall so that is very important for me and my family!

Such a great experience. I had a car that had a lot of miles but upside down on my loan. Ron is such a kind salesperson. Dennis in Finance got me a great deal on a new Jeep Patriot by using dealer cash & rebates that paid off my old car so I could get a brand new one!!! They are my dealer for life.

Like every other ford i have owned it is the best. The most comfertable I have had yet. Rides like a dream. Great gas mileage 35 highway and 25 city .

Even though I was just in for an oil change I was simply curious to see the changes in the 2018 CRV's (mine is a 2015 and I love it). The sales person, Steve, took time to show me a new CRV and thoroughly answered my many questions (and I have many detailed questions!). If the opportunity arises that I need or want a new car I will certainly ask for this salesman. He wasn't pushy and didn't act like I was 'wasting' his time which I really appreciate. Mel and Josh are great in the service department. Even though I am a senior I don't feel 'invisible' when I come in for service (unlike MANY other businesses!) All the guys in the service dept. have been right there when you drive in whether to change wiper blades or to answer a question. The 'overall inspection' this time showed I will need new tires next spring or summer. Thanks to Josh mentioning it, this won't be a 'surprise' next year. Two thumbs up to the whole dealership! Sadly I didn't buy my current car from this dealership, but I will NOT go back to the original place due to the difference in atmosphere/respect/quality of the personnel at Honda of Ames.

I just bought my first Fusion. I've only been owned Fords, they have always been extremely reliable cars. I hope my Fusions stands up to the test of time. So far, everything has been great.

I have been looking for a new car for about two months now and decided to look into a new Ford. A few weeks ago I was attending a wresting camp in Iowa and decided to conpare prices to those in Kansas. Ames Ford and Lincoln was one of the dealerships I looked at while I was in Iowa. I was blown away by the customer service. The business was very well organized and I received great support from the staff. One employee named Kerrigan, made my experience exceptional! He left a great impression of himself and Ames Ford and Lincoln. Although I did not buy a vehicle, Mr. Kohnen made my experience at Ames Ford and Lincoln exceptional. I would highly recommend looking into buying a car from this dealership.

I've been shopping around for a new vehicle for a while and after driving countless cars i final stumbled across a nearly fully loaded 2016 SE with only 25k on the odometer for $15,xxx. When first taking it for a ride i was shocked at all the features packed into the car. We put roughly 300 miles on it day one with under 3/4's of a tank of gas. Very comfortable seats, smooth ride and an awesome stereo system for being the non-sony option. Oh did i mention its all-wheel drive! I can't wait to see how it handles in the snow.