Used Ford Fusion Energi for Sale in Sunnyvale, CA

Service department is outstanding, clearly five stars. On an absolute scale, the buying process was only 2 stars, but I gave them 4 by comparison with my experiences buying cars at other dealers -- which would rate -5 stars! I bought my Lincoln MKZ hybrid there 5 years ago, and have used them for service throughout, so I have significant experience. I've been buying cars for 50 years, so also have a lot to compare with.

Warranty has a lot of loopholes. The dealers will do everything they can to not cover your claims. Be mindful on their offers for unnecessary services . I have taken the car three times and even though I have extended warranty, nothing has been covered.

Drives well. Interior is high quality. Electronics are both fun and useful. Upgraded Sony stereo sounds good. Gets about 40 MPG when used as hybrid.

We looked at Ford Fusion Energi, Honda Clarity Gas/Electric, and Chevy Bolt EV. The Fusion is a highly refined midwestern car. It will soak up washboard pavement and Interstates (like I-74) paved in 1960 with grasses growing in between the cracks. It will literally float down I-80 to lake tahoe and you won't mind being in the gravel-surfaced trucker lane. It is a hoot to drive, partly because the instrument panel turns braking into a videogame where you work to achieve a 100% energy recovery score, but it also has good power (180+ hp). It is spacious and although not sporty, it's also not a behemoth like the ford LTD from the 1970's and 1980's whose ride it harkens back to (my friends once went skiing in a Ford LTD and they simply laid their skis sideways in the trunk.) The loss of trunk space is unfortunate (the batteries cut trunk space from 16 cu ft to 8 cu ft; space is 12 cu ft in the Hybrid), but the groceries of a costco shopping cart still fits in the rear trunk of Energi. The interior is the nicest car I've ever owned (good leather seats; awesome 11-speaker stereo; good sound insulation; good headroom & comfortable armrests & heated steering wheel & 3-level heated seats). The car has just wrecked our enjoyment of our 2001 Lexus Rx300, I find myself screaming as the gas mileage falls from 15.1 mpg to 15.0 mpg at stoplight! Three wishes to improve this car: (1) Move the batteries under the floor, beneath the rear seat, etc., get the trunk back up to 12-14 cu ft in a configuration that fits more than 2 soft carryon bags (NOTE: duffel bags are needed to get the most from the fusion trunk, 4 people can take a long distance trip with skis on the roof but you wouldn't want to move a child to college with this car.) (2) I have a remote start key which works from 300 ft away, sometimes in the evening I lean over and the car alarm goes off, annoying the neighbors; Please make the car alarm button harder to trigger by mistake. (3) The ONLY thing the Lexus Rx300 does that Ford Fusion doesn't, is it has a way (insert key, turn, & hold in turned position) to close all the windows & sunroof. This is probably just a software update; please consider, it Ford!

This car is all that I need in a car and very affordable we already own a 2015 fusion and still loving it with all the insentives the Car was less than $20.000 leather and the works

An ideal commuter car with loads of features and comfort. 21 mile battery range - ideal for daily commuting. Very stylish and intuitively functional interior design - best I've owned! Loaded with driver assist features including car play. Leather seats with individual power adjust, climate control, moon roof, and much more.

The Fusion Energi is a good looking sedan that is slightly larger them most plug in cars I test drove. It offeres smooth ride and makes sense for anyone looking to save gas money and cut down on their commute time. I drive 62 miles a day for work and have been averaging about 1/2 a tank a gas each week. I should note that I have only been charging my car at home each night not at work. The battery life is nothing special I average about 15 miles when going at freeway speed per charge. But the true value in this car is in California where you can access the carpool line with only one passenger. That makes everything worthwhile for this car. If I could improve this model I would make the brakes less clunky, I would move the battery to provide more truck space and I would increase the battery life for the next generation of the fusion energi otherwise it is a fantastic commuting car.

2017 Ford Fusion Energi Titanium: First of all, the technology on this car is INCREDIBLE. From the adaptive cruise control (if you have never had it you have NO IDEA what you are missing), My Ford Mobile App (Tracks each trip - shows me how efficient my driving was, energy consumed, MPG for the trip, allows me to set a schedule for my car to be "ready" i.e. battery charged, car warmed up - remote start from my phone, lock/unlock vehicle, GPS locator if I forgot where I parked) to the Lane Assist, this car is AMAZING. For the price and features, you will not find a more stylish (interior and exterior) vehicle with all of the features of this vehicle. So far I am in love. To give a fair assessment, my ONLY criticism (though I knew this when purchasing) is the amount of trunk space. The battery takes up significant room in the trunk. So if you have strollers or typically carry a lot of cargo, you may want to take a look inside before purchasing. That is my only negative comment though! GREAT CAR so far!

2017 Ford Fusion Energi Titanium: First of all, the technology on this car is INCREDIBLE. From the adaptive cruise control (if you have never had it you have NO IDEA what you are missing), My Ford Mobile App (Tracks each trip - shows me how efficient my driving was, energy consumed, MPG for the trip, allows me to set a schedule for my car to be "ready" i.e. battery charged, car warmed up - remote start from my phone, lock/unlock vehicle, GPS locator if I forgot where I parked) to the Lane Assist, this car is AMAZING. For the price and features, you will not find a more stylish (interior and exterior) vehicle with all of the features of this vehicle. So far I am in love. To give a fair assessment, my ONLY criticism (though I knew this when purchasing) is the amount of trunk space. The battery takes up significant room in the trunk. So if you have strollers or typically carry a lot of cargo, you may want to take a look inside before purchasing. That is my only negative comment though! GREAT CAR so far!

This car is fuel efficient, very quite and lots of room.It runs on electric as well as on gasoline,it is worth money spending.I love it and I enjoy driving this Ford Fusion.

My husband and I recently purchased a previously owned 328i in the Bay Area from one of the BMW dealerships. We decided to move service to Stevens Creek BMW due to in adequate service at another dealership. I was lucky enough to get helped by Ricardo who is amazing. He went above and beyond evaluating and determining the exact status of this car we recently purchased. Through his attention to detail and just overall high level of customer service, he discovered a few repair issues that were over looked prior to purchase. He worked extensively with our extended coverage we purchased to have an inspector come to location and approve the repairs to be done. We are really grateful and now feel we safe and that our carnis in great running condition. Especially since our son will be driving it a lot as well. I’ recommend Ricardo and Stevens Creek BMW any day of the week!

I love this car! It's nice to be able to use electric only while staying close to home and having the option to use gas for long road trips! The heated and cooled seats are a plus! I got a roof rack to add storage, which is easy to put on and take off.

Your Service department from the lady who made my appointment down to the technician and desk service people were outstanding in their fields. I am most appreciative of all these people who understood, when a lot of people don't, how hard it is to make appointments and contact someone through email to conduct your business, I am deaf and these people were absolutely outstanding in the way that they handled communication with me, I am forever grateful, and the service on the truck was nothing short of work well done, even though it was a recall part and no money involved, these folk treated me exceptionally well, and might I add, my shuttle driver was super nice, with a big smile. Thank you all for your wonderful service!

I am pleasantly surprised as to how well the car rides and how well it performs when driven like a sports car. Tight turning tight body control with out swaying great overall gas mileage

Friend recommended me to one of sales manager and he offered me with good price there that I thought I was lucky on that day. Their service was good that I enjoy my new car now.

Really have enjoyed owning and driving this car. Had a long commute so we purchased the Energi version of the Fusion. Was getting close to 60MPG combined between the electric motor & the hybrid motor! The only way I could have beat that was if my boss let me plug it in from the work parking lot! (I would have if my office wasn't in the industrial part of Kent!)

Just simply amazing. This gentlemen knows what he is doing. He was kind and curtious. He went out of his way I be the course of MONTHS to help me. He needs a bonus or something to show for his dedication to customer service.

I liked everything about this car. Very easy to drive and I liked having a plug in hybrid with both gas and electric options. Great car and never had any trouble with it at all. Drives very smooth with easy throttle and braking. Good visibility and very comfortable seating...

Awesome experience! Drove away with a great car. Great customer service from Gerald, friendly and informative.

I am about 6'2 and the leg room is amazing. Also I have found that it drives very well in snow. My theory is that is has the large battery in the truck so it gives it more weight in the back. One the of best vehicles I have ever owned. The mpg goes down some in the winter, but my average with all the seasons is about 70 mpg. It's great!

Great service, everyone was courteous & friendly. It was a pleasure going to Capitol Ford!

Perfect company car, handles great, looks even greater. Well engineered. Lots of features for the money. Fusion is a good electric car, but performance is just ok, economy amazing.

Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!

This car is a pleasure to drive. We love the electric mode, it's like driving for free. We would recommend this car to anyone wanting to have fun learning to drive an electric.

I started up my car when my car made a strange noise. It sounded like rocks in a blender. I was completely panicked and I knew I couldn't continue to drive it. My first thought was take it Rick in the service department. I remember him from the excellent service he provided previously. He must have noticed I was worried about my car and how much the repairs would cost me. He quickly gathered information, noted my concerns and provided me with a loaner so I could make it to my job. Just like that I didn't miss a beat! Rick worked with his manager to work out a great deal for the repairs and was flexible with the date I picked my car. He mentioned loyal customers are important to them. I will need new tires soon and Rick let me know they'd beat the competition. In my mind there is no competition. I know when I take my car to Ford's Service Department, my car is in good hands. The staff is professional, knowledgeable and efficient. Rick goes above and beyond to work with you. He is the reason I continue to show my loyalty and return for car service. Need service? Go see Rick!

Great gas mileage. Great comforts for the money. I have owned Honda Civic, Prius. and Honda insight. This car has comfort.

aside from having to wait several days to get my car into service (over the thanksgiving long weekend), everything else went smoothly. scot and the service team at towne ford are always friendly, helpful, and professional. i also appreciate that they treat a middle-aged woman with respect - that i DO know what i'm talking about when i talk about my car and what's wrong with it! wish i'd done that motor mount years ago (when you first recommended it) the ride is so much better AND my music sounds fantastic!! thanks again for putting my 2000 ford focus right.

I was skeptical about going hybrid, but this car is so very nice! Smooth, quiet, unbelievable mpg. I'm still shocked how much I love it!!

I purchased my Ford at another dealer (farther away), but have always had it served at this location. Every time I have brought my truck in for service, it has been courteous, prompt, thorough, with no unpleasant surprises on the bill! I highly recommend Towne Ford for service.

I am thrilled with this car . It is a Luxury Hybrid and a Plugin. Great mileage, 40, 50 and more depending on driving skills, and pluging in. Rides, handles beyond anything I have ever had. It has more features than I have figured out in a month of ownership. Brilliant set of features like heated AND cooled seats. Too much to talk about. We are delighted. Check out reviews in YOUTUBE.