Used 2019 Honda CR-V for sale near West Concord, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

The family atmosphere from the Michauds that flows down through their departments and teams is palpable and makes me trust my time and my money with them, thank you all so much!

This is my third Honda vehicle so needless to point out that I am a fan of the brand. My 2019 CR-V Touring is a good SUV. Before purchasing it I researched comparable vehicles and in the end my final decision was the CR-V and I am happy with my purchase. We have driven it on vacations of over 2000 miles and not one back ache. The only improvement I can think of would be if it had a tilt steering wheel. Gas mileage varies and I generally get about 33mpg combining city and highway. On trips I got as high as 38mpg. All things considered it is a good vehicle if you need an SUV.

John Barstow was great to work with and made getting the right Lexus at a fair price smooth and efficient. He and the Lexus of Watertown team were professional, knowledgeable, and a pleasure to work with!

This is the best vehicle I’ve ever owned. The Hill Honda Dealership that I bought this CRV have always done reliable service and all the service and technicians are courteous and knowledgeable. If I would buy another vehicle it would be a Honda

MetroWest provides excellent services. My 2015 Forester wouldn’t start and needs to be towed to dealership. They were very thorough check out the car. The only issue was battery needed to be recharged. They bought the car back after the repairs has complete.

I absolutely LOVE my new CR V. I don't think I have ever had a car this nice. I love that I feel safe and can rely on it.

It was a pleasure dealing with Jackie. Even though they couldn't find the vehicle I wanted they did everything they could to do so. I will definitely be taking my Kia here for service! They were very professional and kept me informed.

We have only had the CRV for about 7 weeks. It seems to be a great vehicle. But we are still learning all of the features and safety accessories. We purchased it used and there was no owners manual so it’s a try and learn. The salesman was great. The dealership not so much. Would buy the CRV again but at a different dealership

I had a tremendous experience at KIA North Danvers from their initial reply to my online inquiry to congratulating me on the purchase of my new KIA Sorento. Everyone I conversed with made me feel comfortable. There were no games , no needless back and forth and most importantly no pressure. All the information I received was upfront so I could make the best decision. Their dealership is very clean and modern. Each part of my transaction was done in a timely manner. I highly recommend KIA North Danvers.

I recently had the pleasure of working with Brandon in service at Herb Chambers Jaguar, and I can't recommend him highly enough! After purchasing a vehicle through online, I found myself in a bit of a predicament when an issue arose with my car. The hassle of dealing with a third-party warranty was already daunting, but when I discovered that the warranty online car service claimed was valid had actually expired, I felt overwhelmed. They just use carfax for their data. However, my experience at Herb Chambers Jaguar completely turned that around. Brandon and the team were incredibly professional and understanding. The dealership's manager went above and beyond, allowing for a diagnostic despite the warranty situation, which truly eased my worries. When the coolant light indicator came on, I knew I had to address it immediately, and I'm so glad I went to Jaguar. Although I was frustrated to learn the warranty was exhausted, I appreciated the team’s diligence in checking the vehicle's status. They even noticed that a prepaid service was due and completed it for me without a hitch. This attention to detail and commitment to customer service was truly impressive. I ultimately decided against going through the hassle of resolving the warranty situation with the third party warranty that the online car service offers, as I plan to return the car to the online car service to swap out for another car. Yet, throughout this entire process, the staff at Herb Chambers Jaguar maintained professionalism and knowledge about their products and services, making it clear that they genuinely care about their customers. If you're looking for a dealership that knows the ins and outs of their business and has a great team, look no further than Herb Chambers Jaguar. A huge thank you to Brandon and his team for their exceptional service!

I bought a Volkswagen Jetta today- the man who was assigned to handling my purchase was incredible. Superior Customer Service skills. The process was painless- and again the service was fantastic!

Our salesman knew exactly the right questions to ask and helped us make a decision we were very happy with! He also answered all our questions to our satisfaction. I highly recommend Audi Peabody!

After my car was totaled, I was in the market for a new car walked into Jaffarian Volvo Narek greeted me told him i was there to look at the Acua TLX 2015 they had on the lot drove it and finished the deal withing a hour . The whole process was easy,simple and smooth. great group of people finance team is great as well.

Pleasant on the phone scheduling for appointment. From check in for service to having the service performed and ready for me to drive my car home. It was a pleasant experience!

Mike was ease of working with treated fairly. Great reputation and customer first. Honesty, helpful and knowledgeable.

Steve was excellent! Through I waited 5.5 hours Steve was attentive and helpful. He represents IRA Toyota very well. He made the very long wait acceptable. Thank you

I rarely post reviews, but I I am making an exception because I need to make sure that this gets out! I despise car shopping. I think the cost of vehicles is absurd, and I go into a panic every three years when my lease runs out. I HAD A COMPLETELY DIFFERENT EXPERIENCE AT RON BOUCHARD! I have been telling everybody I know (and don’t!) that if they need a vehicle do not go anywhere else but Ron Bouchard, specifically Lancaster, and ASK FOR LUIS RIVERA! Luis was amazing, and I say that with my whole chest. From the moment we walked in, he was 100% interested in what I needed, NOT what would make him the most money. I was ready to have to plead my case about monthly payments and how I really wanted to buy out the lease when Luis said, unprompted, “You know, you are in a really good position to buy out your lease.” 😳 The relief I felt leaving that dealership is like nothing I have experienced in the last three leases from “Herb”, where the goal is to push you to the absolute max you can pay a month, plus a few extra. Not true at Ron’s house! You can tell they are interested in helping and building trust. They want you to come back! They want you to tell others to go there! Repeat business is critical for these guys, and I want to make sure that they get as much as possible. I also have to mention Eddie Osorio, the finance manager we worked with. Again, completely transparent about what was happening at every turn. Numbers make my head hurt, but Eddie clearly explained everything with no high pressure sales, just the pros and cons of each option. I could not be happier with the outcome. Putting business aside, these are just really good human beings. Good energy throughout the entire dealership. I could not have imagined I would be raving about a car buying experience, but here we are! Look, there are a million places to get a car. I have spent days of my precious free time over the years trying to find the best deal, the lowest payment, etc. Do not waste your time. Just go here first. And ask for LUIS RIVERA! You won’t be disappointed. 👍🏻

My recent experience at Parkway Honda was mixed, but because of the follow-up care that I received, my rating is 5 stars. I brought my mom's car in for a regular service on a Thursday feeling lucky that I was able to get an immediate appointment. The mechanics could not finish the job and I was asked to return the next morning which I did. I was offered Uber service, but chose to wait for the car. After 3 1/2 hrs, Nick, the service advisor, offered me a courtesy car remembering that I mentioned an appointment I had to be at that afternoon. He was exceptional in his interactions with me in every way. I accepted the car which was a new Pilot. Very nice. Here's where it gets good. I damaged the car. James, the service manager, carefully explored repair options, preventing me from paying hundreds of dollars out of pocket for repairs. Huge relief! So, while I was bummed that a regular service on Mom's car took 2 days and the use of a loaner car, I credit Nick for making the experience bearable, even pleasant. He was courteous, empathetic and accommodating. I was additionally so bummed to have damaged the loaner, and I credit James for working in my best interest to solve the repair issue and with efficiency, kindness and professionalism. Could have gone very differently. I have been bringing Mom's car there for years, and will continue to give them my small, but loyal business. Feeling grateful for Nick and James at Parkway Honda.

Just purchased a 2025 Honda accord with Driss my purchasing experience was amazing I also want to give a big thank you to they’re finance manager Josh who went above and beyond in getting me the car in a timely manner he’s very efficient with his work and his work ethic is something to not go unnoticed working with him was such a pleasure!

Mike gave me personalized car buying experience, flexible financing and budget friendly pricing. Customer first and transparency

Yvie Esna was very caring, and happy to help me when I entered the Service Department. She has a personality that you wanted to see when you get your car service. Esna came into the waiting room letting me know that my call will be ready soon. Esna, thank me for coming to get my car service, and if I have any questions please let her know.

Ron Bouchard Honda is a no nonsense partner in the car buying process. They listened to what we wanted and were very fair with their trade in evaluation and discount offers. Communication was regular and clear.

I wanted a Malibu premier which Chevy is discontinued this year (disappointed). The dealer ship found me a 25 Malibu that was as close to a the Premier. This car had most of the Premier?s features but not all. The dealership gave me the option to buy the care or finance. Doug Connolly found time to talk to me. The sales man Lucas did a good job communicating with me. The has been the 7th new car I have bought from Connolly Chevrolet.