Used 2017 Honda Pilot for Sale in Concord, NC

This was my family's first Honda purchase, a 2018 Odyssey. After months of debating whether or not we wanted a minivan, we came across the newly redesigned fifth generation Odyssey. We test drove at another dealer and then began the search for the best deal since we were trading in a car we had only owned for 2 years. Honda of Concord was the last dealership we contacted but they were the most responsive and understanding of our situation. Everyone took the time to fully understand our needs (and wants) and worked to ensure they were met. I started conversing with Carson, who worked out the numbers with the purchase and the trade. While he did not beat the price of the van I had received at another dealer (don't fret, it was not by much), he was able to cut more than my trade's buyout to help make up some of the difference. Once all that the finances were figured out, Joy joined the conversation and knocked the ball out of the park. Every question I had was answered within a few minutes by text, often accompanied by pictures for visual aid if needed. Once we decided to make the deal after pre-approval with our credit and situating the payment where we wanted, Joy and the team worked to find the color van we wanted since they didn't have it on the lot and had it in hand ready to go within a few hours the following day (we made our decision to buy the van late one evening). Joy made sure to schedule our arrival at the dealership to sign the paperwork so that we weren't there longer than necessary (she knew we would have two small children in tow). Though that process took a little longer than expected once we arrived, we were understanding as we saw the traffic in and out of the showroom. As we waited Joy didn't leave our side; she went ahead and started to discuss our preferences for the Odyssey (given there is so much technology they ask how you want certain functions to work) until Kevin in finance was ready for me to process all the paperwork. Kevin had everything printed and ready, described all the figures and notes in full detail, and we were out of his office in 15 minutes. The van was waiting for us out front along with Joy who was eager to explain some of the amazing features of the Odyssey - from the RES to the tailgating capability 3rd row to 2nd row magic four-way sliding seats. She also went ahead and preset our preferences for some of the functionality as a result of the conversation we had with her earlier. My family loaded the car and we were off. Joy even checked in the next day to see how we were enjoying the van. First rate dealership through and through. If and when we are ready to buy another car - new or used - we will definitely visit Honda of Concord. I highly recommend Joy and am grateful to have purchased a car with her as our sales partner. Knowledgeable, understanding, efficient, and energetic. Joy and the team made us feel like family and we were catching up after not seeing one another for a while. Thank you Carson, Joy, and Kevin. Our family is thrilled with the Odyssey and only wish we were closer to stop in and say hi when the car will need service.

Have never owned a Honda automobile before. Was in the market for a bigger car/SUV due to having a toddler and doing more traveling etc. I test drove a Pilot for a week before purchasing new. After a day I was already hooked. Very smooth ride, handles excellent in the snow/winter weather, plenty of leg room and storage when the third seat is down, lots of storage compartments, gas mileage was as advertised, exterior styling updated and impressive. Overall this car is exactly what we were looking for in a larger automobile at the price point we were wanting to stay within. Without a doubt Honda has me sold. My next automobile will also be a Honda and likely a Honda Pilot!

Just opened and I live right down the street, how convenient! Engine light came on in my 09 Chevy traverse... it was the dreaded P0008 code, timing chain needed replacement. My cat was out of powertrain warranty and I was not the original owner. This was a common issue for this engine and year along with several other vehicles. Gm made good by it... they took care of everything, no questions asked, no back and forth and the service tech Cindy helped tremendously. It really could have gone either way, but there was a bulletin released and a special warrant was extended on this issue. They recognized it and saved me thousands, literally thousands. Traverse is running great and parts and labored is guaranteed 3 years unlimited mileage. Great service

When we walked onto the lot, my wife looked at the vehicle, read the equipment list, and said "Buy this Vehicle!" She was right; the performance of the Honda Pilot meets "Excellent" in so many categories for several types of cars. It handles hauling materials like an SUV, handles like a sports car, and is roomier than any upscale pickup or full size vehicle I've owned.

I have for years received professional, courteous and quality service from Keffer Volkswagen's service department. The service representatives are always quick to answer questions and offer helpful advice. When unsure of my Touareg's service schedule, Justin Beardsley provided me with this information, which has proven to be helpful. The service department rates are very competitive and always seem to offer some form of service special or coupons. I have no reservations about commuting an hour to have this dealer's service department work on my beloved Volkswagen.

I was so excited to finally get my first new vehicle. I have always bought Hondas, though used. The 2017 Honda Pilot was my first new one. What a disappointment! First, after only about 2 months, I could barely push the brake down hard enough—it was actually difficult to do. So had to bring it in to be fixed. Then, a few months later, the cabin starts intermittently smelling like gasoline—a pungent odor enough to make me nauseous. Again, brought it in, and Honda says “Oh, it’s just because of the type of gas we use in this climate in the winter”—they did nothing. That nauseating smell makes my garage smell like gas for days every few weeks. Plus it’s no fun driving around inhaling what feels like pungent gas fumes! Then, my hazards come on by themselves intermittently for no reason whatsoever if you put your hand anywhere near the touchscreen. So until I notice it, I’m driving with my hazards on! Then, there is a short in the wiring causing my programmable garage door button not to work. All within 2 years for a brand new vehicle. I got rid of it. So disappointing. The only positive was that I liked the new body styling compared to that ugly rectangle on wheels of the years prior!

Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.

I really appreciate this car. It has plenty of room for passengers and the driver. An SUV that drives & handles like a car. It's good on gas on the highway when you press the Eco button. Also tows a trailer with ease!! Love the right side camera! I have been stopped several times just to be asked my opinion about it...I always respond with "It's a great vehicle & I really love driving it"

This car is extremely well made. I drive it back and forth to Florida with a full load. This last winter, I averaged 31 MPG for the entire trip down, back, and 5 weeks in the city. With a 3.5 Liter V6, this mileage is awesome. The car has a great ride, with options to make a long drive comfortable. The Honda Pilot is very reliable, and can take 8 people comfortably when needed.

We're a retired couple - LOVE the comfort and convenience of this model! Ease of use - safety features - design & most of all the RELIABILITY of Honda!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I was able to find our family car through cars.com. It’s a great tool to use to find your ideal car. They help you custom your car down to price , style and model.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

My only issue with this Honda model is .. for the price of 48,160 $ I would have like to get the cross rails on the roof rails that where on my option package and a rear cargo cover. I expected that it would come with my elite. Since I took the one in the show room I really thought it was stored in the dealership. So I called the dealer and they gave me the ear phones for the dvd system. And I call the Honda factory I ordered them at the tune of another 700+$ but very happy had I know I would have just gotten the tutoring and saved 3000$ 🤦🏽‍♂️

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

This SUV Honda Pilot EX-L, met all of my needs for family of 8 peoples. Roomy, in the front, and back, with all top of the line equipment. The ride is very smooth, and safe, comparing to other SUV.

Thanks David Stirewalt And Davis Spencer for all your help and no worries or problems with the purchase of my new Accord . I will send many customers your way Tell many people how good carmazon !!!!!

This is a good family car with all of the things you would expect from a new car but. They managed to cheapen things. Look at the carpets. Cheap !! Worst on the EXL with Nav. Interior lights. Very poor configuration and they know it. I had an older pilot. Much better interior lighting. Buttons don't light at night. So park the car and tri to find the all around door lock button. Or the fuel door release. Finally maintenance intense. Trans fluid every 30,000 miles, Transfer case another $100.00. Differential 40,000 miles drain. replace brake fluid every 60,000 miles. Cooling fluid.... Buy a HUN........ and save money.

I recently purchased a used automobile from Scott Clark Honda. My first contact with the dealership was online. I had read some negative reviews and was, honestly, leery of doing business with them. While initially, they pushed hard to get my phone number, when I made it clear I wished to communicate only via email at that point to get my initial questions about the car answered, the message got through. Not only did I receive an email, it was from the internet sales manager, Jeffrey Goodwin, who sent me a short video of himself in front of the car I was interested in to not only show me that it was indeed on the lot but to give me a peek of the inside, which answered my initial inquiry. My concerns about the dealership subsided. That evening, Jeffrey and I worked together via text (yep, he had provided me his cell number and told me I could call or text - he had picked up on the fact I likely wasn't going to want to talk) to work out the details and come to an out the door price. I didn't want to drive 1.5 hours and then not be able to come to terms. I purchased the car the next day and for the price agreed upon! There were apparently two other interested parties. One at the dealership wanting to test drive when I returned from mine and another scheduled for a test drive later in the day with another salesman. I am glad I made the drive early in the day. I had lost another car at another dealer earlier in the week, and it would have been heartbreaking to go through that again. Luckily, that did not happen. I feel I got a great price on a used vehicle. I had wonderful service from Jeffrey Goodwin and would and will recommend him highly to my friends, coworkers, acquaintances, the general public - i.e. YOU! I also don't want to leave out my dealings with the finance manager, Ronnie, who also was kind and easy to deal with. It was his job to try to sell me the extended warranty and such, but, he had been forewarned by Jeffrey that I would not be interested in such, so he did not push hard. He was also a pleasure to deal with. Provided my car doesn't fall apart (haha), I could not rate my experience any higher. Thank you, Jeffrey. Thank you, Ronnie. Keep up the excellent work!

We got a Pilot Elite after riding in a friends..We had a Lexus RX and wanted more space, but did not want to fork over an extra 35k to get the comparable Lexus or Acura. The Pilot has a masculine stance and has all the features that we could want for...the panoramic roofs , DVD player heated and cooled seats...even heated back captains chairs..the extra row. Large enough but not a monster. I have really been pleased...The only negatives are the radio is a little clunky with no dials. And the plastic on the interior is a little over powering at times and cheapen the otherwise lux feel of the truck. I have been really pleased.

After shopping around on the new 2016 Civic, I found that Scott Clark Honda offered by far the best payment and overall experience while shopping and test driving. My consultant Justin Scott was outstanding. When I first inquired, he created a personalized video tour of one of the vehicles that I had shown interest in driving. He followed up via my preferred method of communication - text messaging. Many other salespeople I dealt with won't adapt to a customer's preference with communication. Justin was on board. He wanted to set up an appointment, but to my own fault, I went in to see him without confirming a time and date. His colleague JR was very helpful while Justin was with another client. I followed up after the visit to meet with Justin. I met with Justin to look at some options and we came to an agreement on price and the features I wanted in the Civic. The price was nearly $200 less per month than a competing dealer in Charlotte. Where the hiccups came into play was in the finance office. The monthly payment on paper was somehow $30 higher than I had agreed to. I was told that it was because of a difference in state taxes. I took them at their word and agreed. I went home later and researched the tax discrepancy. I found that there should have been no increase because of registering in South Carolina. I followed up with Justin Scott who verified that the finance manager was new and that there were paperwork errors. There would end up being several other errors in the paperwork from the "rookie" in finance until we reached out to Justin Mann, the finance director. Justin Mann took immediate ownership of the experience on the finance side and ensured that everything worked perfectly with the agreed upon payment and lease terms. Justin Scott kept in touch to see that everything was good on my end. They gave me fair value for my trade and in the end I was able to pick up the new car looking nice with everything I had asked for. The key to success in even the most volatile of situations is communication. Both Justins were great in that they stayed in touch and making sure everything was corrected. I recommend Justin Scott as a Honda expert and someone you can trust as a consultant when you consider purchasing a new vehicle. Thank you guys (and JR for the help as well!) for making this a good overall experience.

I love my pilot. This is my second one! It drives great, is reliable and is very comfortable. I would recommend this vehicle to potential buyers.

Great experience. I worked with Chris Rooney. He got me what I wanted for the price I wanted. I was in and out in no time with a brand new Hyundai Asset. Highly recommended!

Its excellent, it's very comfortable and I love the exterior build of the car it's also very reliable , this car honda pilot Exl is worth all the hype.

I have purchased two Honda???s from Scott Clark in 2016 & 2017. I had an issue and the General Manager, JB Buckley, reached out to me and more than compensated me for the issues I had. Obviously, customer service matters to Scott Clark Honda. They went above and beyond! I will definitely purchase my next vehicle from Scott Clark!

We just purchased a second Honda Pilot for our family. It’s great for everyday running around as well as road trips. Lots of room for passengers as well as any gear they bring. We enjoy the features of a luxury vehicle without the large price tag! Great driving performance. It’s a smooth drive.

My experience as a first time customer at Scott Clark Honda was quite a pleasant one, I was treated with courtesy and the upmost respect. Donnie Gomez treatmented me as “Royalty”, I will definitely come back and would recommend Scott Clark Honda to others. Thank you Donnie Gomez.

This car is very comfortable to drive on the freeway. It is also a safe vehicle. We are happy Honda owners. When you purchase your Honda, you will be happy too.

So lucky to have scheduled my appointment with Max. He did a fabulous job at educating me on the A5 and ensuring that I got in the right model. Max has a real likability factor and made the experience fun and exciting. I am thrilled with my new car and so grateful to have worked with Max! Thank you Max for all you did ... and my matching red hat! 🤗 I usually dread the time in the Finance Dept, but Marcus was so friendly and helpful that I really appreciated his support and guidance!! 👍

The EXL-Res is a wonderful car to drive. It had plenty of room for our family of four to go on a weeks vacation. My only regret about this Pilot is I didn’t get the Touring trim.

Great first time experience. Didn't make a choice but will definitely be back

My first SUV! So excited! The Pilot is very comfortable, rides well, and handles like my Accord! Only downside, there were no mats in the car (used) and I have small kids. Not sure why and wasn’t told there weren’t any.

This is by far the best car buying experience anyone could ever imagine. We booked an appointment with Jess before hand, met her at 6:30pm on a Friday evening, test driven and brought the car with a great deal by 8:30pm. Yes, 2 hrs from test drive to financing it and delivering it. I appreciate all the efforts Jess put into making this look really simple(I couldn't have imagined that we could make this happen in 2 hrs without a hassle). I had the best experience and would highly recommend this dealership and Jess! A big thank you to Jess and Hendricks!

The Pilot Elite provides all of the technology present on high-end cars at a reasonable price. With the Elite package, all you have to do is pick the color.

After a month of comparing the SUVs (Enclave, Explorer, Highlander, Outback, Pilot, Forerunner, Sequoia, Traverse, ???) we drove off in an Atlas and never looked back! VW???s Atlas checked all the boxes for us. Too many factors to list here but we will mention Atlas??? leatherette seating that actually looks, feels, and lasts much better than leather, cleans a lot easier than cloth, and offers an animal-friendly alternative. Thank you to VW for the choice, just cloth or leather seating from the competition. Atlas also provides significantly more usable cargo space with clever rear seats that fold truly flat and lock down to minimize cargo bouncing (VW designers must be dog owners). Atlas??? driver controls and radio/media/technology functions are intuitive and laid out logically. No afterthoughts in this vehicle. It is an unbelievable value offering the timeless styling, superior fit and finish, stable quiet ride, and confident handling of SUVs priced significantly more yet Atlas??? factory warranty is twice as long! The only way to make an Atlas better is to get it at a dealership that knows its products and is serious about selling vehicles. We did a lot of visiting and comparing. We got to know most of the VW South Charlotte staff. Kwasi was with VW in Germany and knows just about everything on any model VW ever made -- his passion for the brand clearly shows. Jay helped us test drive various models always with a relaxed smile even around closing time or in the rain. One thing we appreciated was that the sales staff ???shares??? customers so you get the help you need whenever you want it, no waiting. Regarding the price, we always shop around giving each dealership one chance to offer us their best ???out the door??? price. Many dealerships wait until the end of the month to get serious. Every day is the ???end of the month??? at this dealership. Moe (Sales Manager) clearly respected our time and our request offering us our best initial price and because of their huge inventory they had the exact Atlas we wanted. We spent a little more time looking at the Highlander and Pilot (just to be sure) but the more we looked, the better the Atlas got. We went back to buy our Atlas but it was sold, disappointing but fair. We started discussing another Atlas in their inventory when Patrick (another Sales Manager we had not met) comes over and joins the conversation to tell us they located at least two more of the exact Atlas we wanted and would have one delivered for us to test drive around noon the next day (this was around 7pm). The team approach of this dealership, at all levels, is unbelievable. They want your business and their effort shows. We can also tell you their service department is super as we have used them to service our two TDIs for over a decade. Joerg from service also gladly answered some of our mechanical Atlas questions before we purchased. We would give this dealership 10 stars (out of a possible 5) if we could!

I've been waiting to get back into a Honda for 11 years and am so glad the day has finally arrived! After owning a Subaru for so long, it's nice to be back in comfort and reliability.

I’m not sure why we’ve never purchased from Tarheel before; but I promise that they will be our only place to purchase from in the future. James was pleasant to work with and took the time to show us what was available in the price range we were looking to spend. The whole process from beginning to end was smooth and hassle free with a very friendly and laid back, yet professional atmosphere. I highly recommend Tarheel Auto for all your auto purchase needs.

Expect the reliability, value, and performance that Honda is known for. This is a very attractive SUV and I like the vehicle overall. My rear seats were defective when purchased and would not lock back in place. The weather strips on the roof pulled up as well. These were my only quality issues. The dealer fixed them under warranty. The car has been good for 2-years now. I must make a special comment about the control screen in hopes someone from Honda reads this. It is horrid. Hire a human factors engineer. First, the layout is terrible. It is too busy with needless buttons. The buttons you use the most are tiny and hidden off in a corner somewhere. The response time is sluggish with no tactile or audible feedback. So you have no idea if your button push was recognized. You are also a mile down the road before the thing boots up and can do anything. Further, if you have the rear entertainment this system has constant glitches. You can't see what is going on or control it. The menu options for the entertainment are also poorly executed. There is no way to navigate a DVD menu without pushing and contorting yourself into the back seat to see the screen and using the remote controls. This is not safe at all. And the remote won't work from the front seat which makes no sense at all. If your execution of all screen based controls is this poorly thought out and executed, just go back to physical buttons.