Sales rep Nathan Scott listened to what I wanted in a car, and showed a number of different models and options. This was a major purchase for me, one I had not made for a couple of decades. I felt like I had good advice, without undue pressure. He, manager Albert Palmer, and CFS Dominick D'Aurizio worked with me to get finance terms better than what I thought were possible going in, including reaching out to credit unions that could offer a lower rate than would otherwise be available. I was happy with the service.
Rickie was extremely knowledgeable and gave me a thorough explanation of every feature of the vehicle which I really appreciated. He identified my needs and executed on helping me with the perfect vehicle. Every staff member I came in contact with were extremely helpful and accommodating.
I’ve purchased 4 vehicles from Folsom lake Honda and also had all 4 vehicles serviced here as well. Every visit my experience has been amazing. Everyone I’ve dealt with has been extremely friendly and helpful. I couldn’t imagine going anywhere else to purchase a car. This place is great, honestly if your looking for a car you need to go see them you won’t be disappointed.
This was my best buying a vehicle experience I had at Auto Nation Honda in Roseville. They were great salespeople with no high pressure purchasing my vehicle. Salesperson, Tim T. was a great person to deal with.
After visiting a few different Honda dealerships in my area I was getting frustrated with the whole car shopping process. I came into Folsom lake Honda and immediately was helped. They had the car I wanted but more importantly the sales staff was amazing through the whole buying process. I really wish I would of just came here first I would of saved myself a lot of stress. Thanks again I’ll definitely be returning in the future.. And I highly recommend to anyone looking to buy a car. Save yourself the trouble and just go to Folsom Lake Honda you won’t be disappointed!
Management not the best. Bought a new Accord and they fixed one of the concerns I had but not the other two. I don’t live close to the location and had to make several trips to get one problem resolved.
We bought a used car and there was a problem with the sunroof. everybody took care of us from Peter the salesman , then Elisha getting the car taken care of, and Mr. Palmer, they all had a hand in making ours a great experience with the sales department.. The service department was great as well. The car works great and you can't even tell they even worked on it. Thanks again.
Gabe Ricketts was a really great person to work with. Unlike other dealerships, he gave us the space we needed to make a very important financial decision. He was very knowledgable about the vehicle we purchased, he never seemed pre-occupied, was very attentive, and followed up with me regarding a question about the car. Additionally, he is a very kind person who is open and honest and I felt like we got the best deal available for our needs as a family.
Let me be very clear in this review I had gone to every dealership, Car lot, financing location and credit union desperately searching for someone to help me, a single dad just trying to get a vehicle to be able to pay the bills and safely transport my daughter to school, daycare, and to her mothers but I received every run around and scheme imaginable that would benefit the salesman not me the customer. That’s not customer service.
That was until I went to Auburn Honda! I was skeptical but the initial reassurance and comfort given by salesman Donovan Buttram was such a drastic change I knew something was different about them. Now my terrible credit had stopped me before from getting a car but not with this guy! He was positive he could get me a vehicle and a good one at that. A few hours and one test drive later him and his finance team got me onto a BRAND NEW 2017 Honda Civic LX. I drove off the lot with tears rolling down my face in utter disbelief.
HUGE THANKYOU TO EVERYONE AT AUBURN HONDA AND A SPECIAL THANKYOU TO DONOVAN! You all just made my life reach its potential to not just survive but thrive.
I want to thank david, tom and donovan for getting a new civic type r for me. There was a mark up but they were straight up with me since the very beginning no surprises like ive heard other dealers doing. They were nice, helpful and gave me a great experience even though i am an out of state buyer. Thanks guy so much!
I recently bought a new HRV from Auburn Honda. It was the best car buying experience I have ever had. I didn't feel any pressure from the staff at all. My salesman was Robert Hennum and he was really great, and patiently answered all of my questions. The facility is very nice, and the best thing was that once I made up my mind, the paperwork went really fast and I was driving my new car home within about an hour. These people are great at this dealership and I highly recommend them.
I actually have another Honda dealership much closer to my home, which I visited first. I was not happy with how that went. It was well worth going the extra distance to Auburn.
I have purchased three cars from Auburn Honda and had them all service there. There is a cafe, comfortable waiting area, and friendly staff.
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