Buying a car long distance.
December 3, 2018
I initially contacted the folks at Vandergriff through their website. I received a reply rapidly and we moved the communication to text messaging. Once the exact car I was interested in was determined, I was offered the car at a price point I was happy with. Because I live 330 miles from the dealership, it was imperative that I knew what the ???out the door??? price would be before I started the 4-1/2 hour (each way) drive. My salesman met me as I pulled into the dealership parking lot and showed me to the car. We took a quick test drive and headed inside to run the numbers. The car had a number of added options that I was not expecting, but the bottom line price was exactly what I had been assured it would be. In reality, I got more than I was expecting for the money. My salesman (Thanks, Minh!) was more than gracious to answer all of my questions and explains all my financing options. The young man in the finance department was kind, quick, and efficient. He offered me a very attractive extended warranty package, but in no way did he pressure me to purchase it. Again, he was good to answer all of my (many) questions to make sure I was fully aware of the financing terms. The sales manager met me and took me out to my new car and got me set up with the electronics, safety, and security features. My trade-in was driven up so I could transfer the last few things into my new car. While buying a car is always, it seems to me, a bit stressful, the folks at Vandergriff did all they could to make me comfortable and made sure I was happy with the deal. The _only_ thing that I might remark on negatively was the wait time around signing the financing paperwork, but I was not the only customer buying that day! On the whole, the entire on-site buying process was quick, efficient, and painless. Bottom line: I got the car I wanted, for the price I wanted, with some extras added on.