andy was very helpful. only comment is to see if we schedule an appt, if that means we start the service then or somehow improve the overall service time. not sure how feasible this might be but thought i'd ask
Russell and Smith has given me great customer service since the first day I walked in looking at cars two years ago. They take care of their customers who are just walking in or who have made an appointment and the wait time is always reasonable. Beat dealership in Houston
I was there during my lunch for some repairs to get done. I was supposed to get a rental car and it took me almost 2 hrs to get one. I was very very upset, but thanks to the sales manager Ammar Sheikh that saw my frustration on my face, he was the only one that seems to be concerned about my issue. I try to talk to the service manager, but he said that he was too busy to talk to me. That was very rude of him to say that, when I know that he was not busy at all. I just wanted to say that you should have more friendly staff like Ammar Sheikh working there in your company. Also, Mr. Rene was very nice to me.
Efrain was an amazing salesperson, who made the buying experience enjoyable. Ana made the signing process quick, but thorough. I left the dealership feeling knowledgeable and secure about my purchase. I will definitely be recommending Community Honda to my friends and family.
Brought my Honda Accord to Community Honda Dealership on a Saturday because the splash guard installed under the engine compartment had broken loose and was dragging on the ground. Service Advisor James Chesser took my service order and had the service technician remove the damaged splash guard. James advised me that the dealership would have to order the replacement parts and the expected delivery would be Tuesday of the following week. I drove my vehicle home and returned it to the dealership on Wednesday for the installation of the new splash guard. Thank you for allowing me the use of my vehicle until the part was available. James is very professional and courteous. This is not the first time James has provided excellent customer service to me in the repair and maintenance of my Honda.
I talk to one of your Sales Manager who was quite helpful in discussing couple of Toyota Corolla in your show room of 2017, however, I have postponed for a month to purchase and will definitely contact if I am ready to purchase.
Although the whole process took 8 hours to finish but eventually calvin and the whole spring branch Honda staff got it done. Calvin was very patient from the beginning till the end. I felt like calvin was never looks discouraged although the process had a lots of up and down moments. God bless Spring Branch Honda.
I had a very wonderful experience with spring branch Honda and Calvin Tran. Very professional and straight forward with the whole buying process. Calvin's took the time with the process and was very patient with us and very knowledge about the cars.
Well, I didn't know what to buy when I came in but gladly I meant Calvin, he was a wonderful salesperson which make my overall buying experience fun and easy. He took the time to over all the models and trim level, and answer all my of questions in a nicely manner. At first I was hesitate to come to spring branch Honda after reading the reviews online, but I took a chance on them, surely it definitely the best decision i have make this year.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.