The car buying process can be such a hassle, but not at West Herr Honda in Lockport. Finding the right car at the right price was easy with the West Herr family of dealerships. Both Bill Cain and Jim Regan were incredibly helpful, not at all pushy and made sure we got into the perfect car for our family. I truly appreciate their flexibility, honesty and transparency throughout the whole process. Thank you gentlemen!
Amazing experience. Marie Tabaczynski did an awesome job and picked the perfect truck for me. It definitely fits what I was looking for and is for sure going to serve me for years to come. Thank you so much Marie and West Herr Honda!
I was very happy with my sales person Tyler, however, not too impressed with one of the business managers. As he was talking, there were times when I thought he thought I wasn't a very intelligent person. If he didn't want to give me a deal he should have said so. Not try to convince me he was. Why did I have to drive all the way back from Olean just to get a little better deal. He could have done it the first time around. I don't enjoy games when it comes to shopping for cars.
Also, when they told me I could pay it off in 50 months with a specific amount of money, when I went to sign all the papers, I was told 50 months was not an option. I was very disappointed that I was misled.
Great coffee and hot chocolate.
I am very happy with my purchase. the sales team was very professional and helpful. Julian in finance was great, and r.j in detail dept was awesome. I will continue to go there with any future business, and recommend to my friends
Sara did a wonderful job! She is extremely helpful and went above and beyond!! Highly recommend visiting this dealer and asking for Sara! I love my Ridgeline!!
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