We were treated with dignity and the buying process was painless. Damien was a pleasure to work with and he even stayed late to go over all of our vehicles features with us before we left. Definitely not what you expect when buying a used vehicle. We were very pleased with choosing Jim Ellis.
I was looking for a car and I met him. He was too kind for me and explained about cars very nicely. I don't know about cars stuff but he recommend me a nice car that is very comfortable and safety. I really like his good attitude and his zeal. He is the best dealer I've ever met. No regret and I'm really thankful to him.
Service is always excellent. Cathy is a great service advisory. Always follows up. She is personable, experienced and trustworthy. Five years working with this dealership and I???ve always been pleased.
Was one of the first people there at 7:30 am. Was greeted by a KIA workers, she was friendly, helpful and last but not least fast. Work was done under 1 hour. When my car was done, they escorted me to the car and open my door and wish me a good day. My car was clean (vacuum and wash) my car is usually clean but I live close to the wood so daily I???m picking up little debris and it travels inside of my car. But you get what I???m trying to say, lol...
I worked with Tia Mack when I purchased my new Kia Sportage. Tia was incredibly helpful and patient through the entire process. I never felt rushed or pressured. She really listened to what I needed and wanted out of a car. All in all Tia was fantastic! I highly recommend working with her if you're in the market for a new car.
Mike went above and beyond to give me a great price for my car to match my budget. Hands down one of the nicest and most professional car salesman I???ve talked to. He made the car buying process smooth and easy. i would definitely recommend him.
Oh my. What a wonderful experience! Shane B. and Abby F. were nothing short of amazing. I had no idea what a wonderful dealership Willet Honda in Morrow is. I literally was financed and my new CRV was detailed in about an hour and a half . Even the gentleman in charge of the detail shop was high fiving me. Trust me folks, look no further. I'm a Willet Honda customer for life.
Our buying experience was easy and comprehensive at Hyundai of Cumming. Eric was knowledgeable, professional, and made both me and my husband feel comfortable with our decision. Since this was the third dealership of the day we were ready for someone to be upfront with us and that is exactly what we got. Thank you for the fabulous experience Hyundai of Cumming!
To be fair we were 45 min. late for the appointment but we notified the dealer we would be late. The person I had been dealing with on the phone and via email was not our salesperson. She apparently has a title of outside liaison but I was not told our sales person would be someone different. When we got there we waited 10 minutes til the salesperson was assigned to us and then another 10 minutes while he pulled one of the two car we wanted to test drive around. I then had to wait another 20 minutes for him to get the other car that I wanted my wife to test drive first. This part gets a little strange. Even though i specified at 2 pm that I wanted to drive the 2nd car at 5 pm and was told that was OK when they went to pull it around I was told after 20 minutes that the car was on it's way to auction and that a substitute costing 2k more was being provided to test drive. Luckily after the test drive my wife rejected that car and we looked as the 1st choice. Prior to driving it though we waited another 15 mins while the salesman went to fill it up. After that there was minimal 'grind' because i specified that I didn't want any. However, the financing took nearly 2 hr. to complete and both my wife and I have good or excellent credit scores. Pack your patience if you plan to shop here.
In and out within an hour
Service personnel and mechanics excellent
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