I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Jeff did a perfect job when I check in for service for my Santa Fe. He knew why I was there, asked if there was anything else that I needed and told me how long it would take. When the work was completed, Jeff found me and explained in detail what was done. Upon examination, all request were completed to my satisfaction. The cost to my expectation was more then fair, my Santa Fe was clean and I was on my way.
Every single person I came in contact with from beginning to end was amazing. Such a great, fun, relaxed environment. Drove home with a smile on my face. I will definitely be doing future business with Brandon Hyundai.
I went to have my horn fixed unfortunately the part is out of my budget however, Eugene said he would shop around for me and I believe him because he???s helped me on another issue I had and got it resolved. He is definitely a man of his word. He is there to help however he can. He is amazingly nice, knowledgeable and goes above and beyond. He???s the go to guy. Hopefully I???ll be able to get my issue resolved but even if I don???t I could at least say he did his very best to help.
My buying experience was nothing but excellent from start to finish. The used vehicle I bought was all that was advertised,the price was as stated and no crazy add -ons after the agreed upon deal. The car was detailed to complete satisfaction,and ready when promised.There was two surprises to the sale: a 45 day warranty came without charge,and when they recounted the cash that I paid (after I left the dealership and was on my way home),I got a phone call from manager Andre Selec informing me that I paid TOO MUCH and that they would be returning $100 to me!!!That was cash that he could have put in his pocket and not told anyone about it,but he called me right away. Mr. Stahl and Mr. Selec and the whole operation was top notch as I expected nothing less ,as this is my second purchase from this store (purchased a 2017 Crosstrek).
So our intentions were to be "only looking" at the Subaru Crosstrek. We were greeted by one of the managers and he directed us to Yvonne Peterson. She was patient with answering our questions and showed us the features of the various trims and allowed my wife to drive a 2019 Subaru Crosstrek. Yvonne is the type of person one feels comfortable with within a short time. She is experienced. At no time did we feel pressured by her or anyone at the dealership. She spent a lot of time with us (~4 hours) and we ended up purchasing the car. Although no haggling, they had a good price on the car and it was below sticker price. I felt we had a better experience here than another Subaru dealership in Tampa where we purchased my son's 2017 Subaru Impreza. Also dealt with Andre Selec the financial manager, who again did not pressure us when it came to getting warrantee information. Overall a great no pressure experience and yes I would return to buy a car from them again.
Very fast and friendly, found exactly what i needed at the right price. The car was fully explained to me and all my needs were met. I highly recommend them for your car shopping needs. Bonus, Veteran friendly
I stopped by several months ago and left with a great impression. I enjoyed my visit with Lou. He and his managers took good care of us and we returned to buy our 2nd Tucson from them. We appreciate the hard work.
I had a great experience with Lakeland Hyundai. The Tucson is the first car I have purchased on my own so naturally I felt overwhelmed. Ellis made the process smooth and ensured all my questions and concerns were addressed. Ellis was not overbearing as I contemplated my decision but very helpful when it came time to purchase. I would highly recommend Lakeland Hyundai but more importantly Ellis! I am so happy with my purchase and the price of my vehicle. Thank you again!
Went to Lakeland Hyundia today to look ,left with a brand new 2019 Santa Fe,, Ellis Walker was great he put up with me , so that says a lot,, He was the nicest , took time to show me every santa Fe on his lot because i couldn't make my mind up what color We ended up with the Earthy Bronze which I said NO to over and over,it grew on me ! This was our second Santa Fe we bought from Lakeland so I think we may return for our next one Thanks Ellis!!
Our salesman Ellis went above and beyond in helping us get the vehicle we wanted, within a price range we could afford. He was knowledgeable and didn???t give me the uneasy feeling I was getting ripped off in the deal that was made. Thank you Ellis!!
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