After much research, we decided to replace our Lexus with a new Genesis and Holler Genesis had the best selection. Our salesman, Justin Shadron was just super to deal with. He was very knowledgeable, patient and professional in explaining the features of the 6 models we were initially considering. When we narrowed it down to 3 vehicles, Justin spent 4 hours with us over two days extensively test driving our candidates. He was thoroughly familiar with technical operating features of each vehicle which greatly facilitated making our final selection. We never felt pressured in the slightest and Justin actually made our two visits fun.
The actual purchase process was painless. Each vehicle was clearly marked with the discounted price which was better than we were expecting. Edmund calculated our trade-in value in less than 20 minutes and explained in detail how it was determined. We were pleasantly surprised with their offer. Patrick in the finance office was a pleasure to deal with. He quickly prepared all the paperwork and explained everything to our satisfaction. He came up with a financing package that delighted us. The whole process took about an hour and we walked out with a new G80 Sport.
In summary, it was the best car buying experience we ever had. The Holler staff was very personable and were wonderful to interface with. We highly recommend this dealership.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I came in to get a regular maintenance check on my car and my friend Fabio was very professional and extremely helpful in answering any concerns I may have had. He really gives outstanding customer service and I can truly say people like him make me a proud customer of Auto Nation. Thank you so much for putting your customer needs first and just being there.
bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz and Sigrid Neu did a great job and where very helpful. also dealt with Leo and some finance people all where great thank you!
Great experience with a different kind of dealership...
by OMG I bought a Minivan from DealerRater.com
December 4, 2018
I liked the business-like nature of the transaction. No playing games like a regular car dealership. Everything right up front and negotiations were handled at one sitting. Also, they were extremely responsive to our requests with regard to the things in our eyes that needed to be done to the vehicle, specifically detailing. After the deal was signed and sealed and in preparation for delivery, they spent almost 2 hours cleaning and detailing the vehicle using every machine and product available, front to back, inside and out, to make our used vehicle look nearly new. I know this because I went back and watched the detailing crew have at it. While we waited they let us take my trade-in and go have a bite to eat. Didn't really have to do that for us. Finally, walking the lot is like going to a car show. They have seemingly every vehicle from Supercars to Smartcars, and lots of them. All with prices clearly stated on the windsheild. Its an impressive operation.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
Met with Rich Thurston, whom made my buying experience a great one, I’ve had truck for week all I can say excellent condition very happy, you will never go wrong purchasing any vehicles from Thurston Auto Sale. Thank you for great price and buying experience.
Talked with Derek Greer on 11/29/18 about a car they had and pricing.He was very upfront and forthcoming with the total cost and the quality of the car, no games or sales gimmick. Met up with him the next day and everything was as promised ,bought the car with no hassle no prices increase. Thanks again. Troy and Jenna.
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