I'm giving 5 stars because Colin M greeted me at the door with open arms and worked hard to get me in my 2018😍😍😍😍😍😍 the best feeling in the world is to have someone work with u and not against u Thanks Colin your the greatest 😘🙏?
Words cannot express how thankful I am for Mick Fields, Joshua Fields, Sally Starbuck and Mark Hobbs. These tremendous people helped my car buying adventure be more pleasant than any other car buying experience before. Unfortunately, I bought a Toyota from a less than savory car ???dealership??? that found a bank to charge me almost 19% interest. On top of that, they sold me a car that was recalled four months after I bought it. I went to Toyota of Melbourne and they took care of me in the car rental department by giving me a loaner every month. One of those months I drove a Prius and I fell in love with it. One year later and still in a loaner car, I???ve had enough of changing out my daughter???s difficult car seat, so I was introduced to Mick Fields. Mick was so kind and patient with me (which I know I can be a little high-strung). He found the Prius that I was wanting that was not only fuel efficient, but safe for a family car!! When Joshua Fields came into play, he found not only a reputable bank to finance the car, but at 5.55% interest rate with affordable payments!!! What a difference!! Then Mark Hobbs, the financial man with a great plan, helped me sign the paperwork for the Prius and a program that instead of paying once a month, I would pay half of the note every payday. It???s automatic and I don???t have to worry about it I will have enough money in my account and it reduced my payment term by 7 months!! Not only is Mark knowledgeable, but he is funny! He made the wordy and boring process of signing paperwork fun and entertaining. Since I had to bring the car in to trade and I had the loaner at home, Sally Starbuck, another awesome sales agent, offered me a ride home! I know I was on her way but she didn???t have to do that at all. She was the cherry on top. Just a bunch of nice people helping out other people with respect and courtesy. Since this was the best car buying experience EVER, I will only go to Toyota of Melbourne and I recommend this group of people for your next car buying experience. They will not let you down!! From the bottom of my happy heart, thank you, thank you, thank you!! 😊
I took my car to the dealership to get my air conditioning fixed as 2 other people couldn't figure out what was wrong with it. At first the dealership thought it was something easy but it turned out to be much more complex and took over 2 days to fix. They didn't charge me for the extra labor costs since they underestimated the amount of work it would take. Sean Foster, out service person was great. He gave me a car to use for a couple days and kept me apprised ofd going on with it my car. Excellent customer service.
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I went to another dealership in the area before heading over to Fuccillo, and things just did not seem right. My father has been in the car business for 35+ years, so I called him and he told me to go to another dealer and see what they could do. I went to Fuccillo and did not leave until I was in a brand new 2018 Hyundai Sonata. I had a leased 2016 Hyundai Sonata and I was almost at the mileage limit for the lease, a year and a half early. I explained my situation to Derek Wright and he did everything possible to get me out of the predicament while not breaking my bank AND putting me in the same car, but new, as I made it apparent that I did not want to downgrade to a smaller sedan simply due to personal preference (I REALLY like the Sonata). Ernie in Finance made sure of this and I was approved for a loan within minutes with a payment that was doable. This was my first experience purchasing a car on my own and the staff at Fuccillo took their time to explain everything to me and put me at ease. Derek and Ernie had me laughing throughout the entire process; Fuccillo employs very down-to-earth people, it seems, which is great! I was comfortable with all that transpired and I love my new Sonata. I have told anyone and everyone to go to Fuccillo Hyundai if they are ever looking for a new car and want excellent service and to feel respected and not taken advantage of. Derek actually just called me to make sure everything has been going well with the car and to see if I had any lingering questions. Thanks again, Fuccillo!
2019 Hyundai Sonata SE Review
First New Car
by zoomzoom from Clive, IA
May 10, 2019
5
this car was everything i wanted and so much more! it’s spacious, safe, and sporty! the look is a huge bonus! it’s classy, comfortable and cute!
My mom and I went into Fuccillo Hyundai today looking to get me into a new car. My credit is terrible and we were hoping my mother could just co-sign a loan for me. I spoke with Derek Wright the previous day and explained the pickle I was in with another loan company. He gave me very professional advice and I was already looking forward to working with him after one phone call. Upon arriving at the dealership, every employee was so welcoming and friendly. The atmosphere is laid back. I even commented on the fact that the employees aren???t wearing dress clothes and ties. It makes you feel like your dealing with a person on your level, not above you. I test drove 3 vehicles. The second one I fell in love with, a 2013 Ford Escape. I wanted something affordable, reliable, all wheel drive, and NOT white. Derek made sure to have 5 or 6 options readily available for me to test out. After deciding on the Escape, we sat and waited for Ernie to call us in for the financing piece. Not only was he extremely accommodating, but he ensured that we were at ease and really took his time getting us the best possible rate he could and went over all of our options thoroughly. Because of my bad credit, we decided that my mom financing the car would be the best possible option. It???s been a rough few years for my mom and I, and finally getting a solution to some of the burden was overwhelming and emotional. We probably looked crazy but the sales and finance team were so warm and caring and understanding. We took a bunch of Derek???s business cards and will be sure to pass them out to any friends or family that are looking to purchase a car. By the end of the day he probably knew our whole life story, but was comical and light hearted and made the entire car buying experience, which can be very daunting and stressful, a positive and fun time. We thank each of you so much for your help and your kindness! We will be returning without a doubt!
2019 Hyundai Sonata SE Review
Love my Sonatas
by Karen from Charlestown
May 8, 2019
5
Great interior space; love the dual comfort controls, the heated seats and the heated steering wheel. Really nice to have a charging pad built right into the console for cell phones. Remote starter is now done via cell phone and an app versus a separate control on the key chain. Blue Link is provided for 3 years which included On Star.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom (Online Dealer) Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
3.8 (1712 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
2018 Hyundai Sonata Limited 2.0T Review
Most reliable car I've ever owned.
by Elizabeth from Denver
May 11, 2019
5
My car has a huge body and trunk. I love that I see how many miles I have left in the tank. She's a real beauty.
I recommend this dealership because sales people can be tough to deal with, because I've ran into a lot of shady ones....But not NATASHA...she was so helpful and honest I thought to myself this is to good to be true...I'm thinking to myself when am I gonna start getting hustled...but nope note/Natasha👍😉...she got me in a car right away...and for the record I never met this girl before😉
2019 Hyundai Sonata SE Review
Great value , just the car we neeeded.
by DonD from Gilberton, PA
April 30, 2019
5
The car meets our current needs, looks great, runs great and seems to be very economical to operate! We have owned a Sonata previously but we think this years' model is superior.
When I entered The guest service area, I was greeted warmly by Ms. Barrett. She set the tone for my car shopping experience. Ms. Barrett was professional and genuine. She maintained eye contact, and had a smile at all times. The area she kept, was well stocked, and I could tell she took pride and felt a great responsibility to make sure that every customer in the store was equally cared for. I have been to many dealerships. I have never experienced the level of polish and professionalism Ms. Barrett portrays. I feel she has set the bar high, and that other dealerships could learn a thing or two from her. I will be purchasing a vehicle soon. Ms.Barrett has given Depaula the edge over the competition. I will be returning next month with check in hand.
2018 Hyundai Sonata SEL Review
Second new Sonata I have purchased
by Chris L from Westerville OH
April 28, 2019
5
This car is fun to drive. I am a petite lady and the power front seats are a great benefit. Love driving this car and the new features are great.
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