An Absolute Pleasure!!!!
December 3, 2018
I walked into Otto with the expectation that my experience would be the same as every other dealership I've ever delt with, but boy was I wrong! I was greeted by a nice lady who offered me a cup of coffee and a smile. Then she introduced me to my salesman Declan, a fine young gentleman who chatted with me for a bit to find out just what I was looking for. The problem was I wasn't really sure what I was looking for! My original plan was to look at a used xts I saw on the website. Declan showed me the xts, and the cts. He was very thorough and knowledgeable about both models. He could tell that I really wasn't in love with either so he suggested we take a look at the ct6. They only had one ct6 left and that was the one on the showroom floor. I absolutely fell in love with the car! Declan again explained every feature to me and never once tried to pressure me into buying it, he only wanted to make sure that he found the right car for me. The ct6 was exactly what I was looking for. He ended up getting me a fantastic deal on a lease and I couldn't be happier. Ian, the finance manager, made the financing part of it quick and painless. He's a real class act. The whole experience was so pleasurable, from the moment I walked in the door, until the minute I drove off the lot. Thank you again Declan, Ian, and the whole Otto Cadillac staff!!!