by Florida Buyer - Infiniti QX80 from DealerRater.com
December 1, 2018
I purchased a QX80 from Nalley Infiniti with the assistance of Larry Jamison and Stasha. These two individuals provided a wonderful and seamless customer experience. Pricing brought me in, price was honored fully without shenanigans, and the staff could not have been better.
David Valdes is an excellent sales representative!! He makes Nally Infiniti #1 in my book. He???s straight forward, patient, knowledgeable, and a great person to help when shopping for your car needs. I never dreams things could go do smooth and I could feel so excited and satisfied in less than 3 or 4 hrs., I highly recommend Favid to be your next sales Rep, if you???re in the market for an Infiniti, you???re be happy!!!!
I had a great experience at Nalley Infiniti in Cobb County Ga. My salesman was Alexander Squire. I went in determined to leave satisfied and happy with a purchase. :-) I asked a billion questions through during the process. Not once did I get the impression that I was a difficult customer. After going over "several" options, Alex and I came to a great decision! I would definately recommend Alex and this dealership!
Very responsive and helpful. Responded quickly to emails and questions. It was worth the trip from North Carolina. David went out of his way and made this the best experience I've ever had buying a car. Thank You! Greg Charley was quick and efficient. Overall a great experience.
I believe that every business is built one customer at a tim
by Mary4444 from DealerRater.com
November 1, 2018
I just recently purchased a preowned 2015 INFINITI Q40 and I could not be happier. This car drives like butter....I would definitely like to thank Larry Jamison for his patience and knowledge. I feel certain that I will be purchasing my next fine car from you in the future.
I bought my 2009 Infiniti G37 Coupe almost 10 years ago from Nalley Infiniti of Marietta and have had it serviced there. Everyone in the dealership has been fabulous to work with. Adam Ohman in service has always taken good care of me. He's honest, helpful, and fun to work with - very personable. I recently had a service scheduled and got a call from Larry Jamison from Sales to see if I was ready to upgrade. It was good timing as I was ready. Larry was very professional and helpful in getting me the car I wanted -he had to 'find' it as it wasn't on the Nalley lot. He was not pushy in any way and was open to my thoughts and opinions. They got my car to me in less than a week, and I drove away a happy owner of a new Q60 Sport. Thanks Larry!
The pre-owned vehicles are like brand new - I honestly cant tell a difference! Josh was my sales person and he really knows his cars! He was friendly, helpful and easy going, no pressure. I am really happy with my new car - It's the perfect fit for me! Thanks again for making my Birthday month even better!
We had an awesome experience with Christian, he was very knowledgeable about the vehicle we purchased, overall experience was easy, a no pressure experience. Christian worked, negotiated for us; we had an "as perfect as you can have buying a car" experience.
We just bought a used Lexus and were lucky enough to work with Christian Puglisi! I found the car on-line and called the dealership and was connected with Christian. He answered all my questions about the car and I told him I was driving down from Chattanooga that afternoon. When I arrived he welcoming, had the car ready for showing, was gracious on the test drive and made the experience totally pleasant. I would recommend Christian for anyone who is purchasing a car in the Atlanta area
Beginning with the personnel at drop-off, all the way through the service experience, it's clear that Infiniti of N Atlanta makes service a priority. They are courteous and professional. They listened carefully to ensure that they understood what was needed, communicated well in keeping us posted in the repair process, and worked with us on the cost. We were provided a loaner car in the meantime. All of our maintenance and repairs are done here. It is always a positive experience. (Plus, they wash the vehicle!) Thanks to the entire team!
Infiniti of Roswell-Vasile Colcer was fantastic to work with
by Edward from DealerRater.com
December 4, 2018
Vasile Colcer was fantastic to work with. He moved the process along but was relaxed and allowed me to learn about the vehicles I was interested in (Q50 and QX60) providing multiple test drives of each. He also worked flexibly with me using Text (vs. phone) but also via email, phone, etc. I think everyone got a great deal (I, He, dealership) and he continues to keep up with me since leasing the car. He even set me up for my first service. Ultimately got the Q50 and really enjoy it.
Had a great experience buying a Certified Pre-Owned Q50! Richard, Anthony and Derrick were all wonderful. They removed the tint and repaired a minor scratch in less than 24 hours in order for me to pick up the car the next day!
From the time I pulled up, all service tech were pleasant. I left my prior infiniti location as I was not please with the level of communication & customer service. I'm certain that I would not have an issue at Roswell Infiniti
Best service and experience by far. I was very happy.
by Stevensmichel4 from DealerRater.com
December 5, 2018
Could not have asked for a better and friendly sales representative like Clara. She was amazing and Sam was great. They both worked to get to make sure my experience was an amazing one. I was pleased with their service and diligence. Thank you Clara and Sam. I will see you guys again.
I have been leasing vehicles for 15 years and the experience at Infiniti of Gwinnett has been the best by far! From the front desk staff to the finance team, everyone is friendly, professional and they know what they???re doing.
I have been home for 20 minutes following the purchase of my 2016 Infiniti QX50 and had to make sure I submitted my feedback regarding my experience over the Last few weeks. Velko Tsvetanov was amazing- he made sure I felt as though my inquiries were of utmost importance and responded to each inquiry quickly. From sending videos to providing alternative options, Velko???s customer service was stellar. If you are in the Gwinnett area and in the market for an Infiniti vehicle and want top of the line service, I would highly recommend Velko. TDH 12/1/18
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