Used 2017 Jeep Cherokee for Sale in Gloucester, MA

Dealer leadership stepped up to resolve an issues with service. Things do go wrong with cars, and not every situation is pleasant for customers or dealers. However, the true test of integrity for any dealership is what they do to fix the problem, and make it right for the customer. In my case the senior management rolled up their sleeves, took responsibility, and made things right. Sometimes, the most important things you can learn about the true quality of a dealership is when something doesn't go quite right. Very impressive group of people. Would highly recommend to anyone.

I think this vehicle will work just fine for getting me around in the bad weather like snow. My wife and I got both our cars stuck in the January 2019 snow we had and I decided to get something that would hopefully prevent that.

I purchased a new 2017 Ford Escape from Kelly Ford at the end of May and wanted to wait a little bit before posting my review, so apologies for the lengthy novel. I had worked with Kelly Jeep in Lynnfield earlier this year and while I didn't end up purchasing from that dealer, my experience with them led me to Kelly Ford. Kelly Ford was one of the only dealers in the area with the specific color and package I was looking for (Magnetic Gray Titanium with the Sport Appearance package) and they had the best online price. Mike Walsh was my salesman and he was great to work with; he didn't push to close the sale when I said I wasn't ready to buy until after test driving the RAV4 and CRV. Gary is also fantastic, he's extremely knowledgeable about each of the additional coverage options and warranties offered and is responsive to any questions. I can't say enough about how helpful he has been while assisting me with a gap insurance policy issue. As far as the Escape, I've had to bring it in for warranty issues twice sine June. My experience with the Service department has been excellent, Brian and his team are attentive and responsive. One of the warranty issues currently doesn't have a resolution, which is on Ford itself, but John Celesk went above and beyond when I brought my frustrations to him. I was honestly surprised he was willing to listen, since it wasn't a Sales issue. Overall, I've had a great experience with Kelly Ford and would absolutely recommend this dealer.

The 2017 Jeep Cherokee I bought is lovely. It's pretty on the outside and luxurious on the inside. It has more bells and whistles than any other car I've owned.

Nate Willard, our service advisor was absolutely wonderful!! So kind and helpful! He is a huge asset to that company. We are actually considering another Audi because of the wonderful service at Audi Peabody. Service for us is a huge factor when deciding on a car...... Best service and best sales advisors at Audi Peabody!

The 6cyl of the Jeep Cherokee is a must if you are interested in purchasing it. The gas mileage is phenomenal as we get 25 mixed surface street and freeway driving and on our first long trip to Sedona got 34 up and 41 back!! Such a smooth ride, quality interior materials vs most other vehicles in this price and driving platform. Cherokee standard equip is good and some nice package extras are available. For the price, performance and quality I haven’t found a vehicle with a better bang for the buck. Again, I stress, this is based on the 6cyl. It’s worth the extra money spent

I bought my vehicle here in 2015 and have been receiving servicing for the past 3+ years and quite frankly, All of the servicing team are amazing!!! Thank you for being so trustworthy.

This car met all my needs living in a 4 season state. I could always trust that it would get me where I needed to go. It is very comfortable to drive and ride in.

I???m extremely satisfied with the experience I had at Kelly Jeep because of Yamen Dallaji, he was phenomenal! This had been my third dealership that I had visited in the same day, and it was the last because of Yamen. He was compassionate and extremely knowledgeable about the 2 model Jeeps I had been interested in. I ended up choosing the Jeep Grand Cherokee Laredo, which I am in LOVE with! Yamen is a true professional and he made the process simple and easy; which isn???t always the case when buying a new car. If you???re in the market, I would highly recommend that you go see Yamen. He made the deal very comforting; I wasn???t hassled in the slightest bit. If he stays, then I???ll be back to deal with him again and again! He answered 100% of my questions and put my mind at ease. The day that I picked my Jeep up he spent an hour with my husband and me going over every detail and aspect of the truck so that I was fully aware of how to use everything. I will certainly be referring all family/friends to Yamen and Kelly Jeep of Lynnfield, everyone we worked with was great. Thanks again!

Wouldn’t buy another. In one year car has been in shop three times. One time it took 2 weeks. Unacceptable definitely not a good value for your money

Pablo Carvajal was a delight to work with, he struck me as honest, knowledgeable and, as a middle-aged woman walking into the lot, he was not condescending. It's refreshing to be treated with respect and to not have assumptions made about my driving experience (I learned to drive in a very rural area, which included quite the mud season). Moreover, Pablo was upfront about the financing options and there was no pressure to purchase on that day. I had scheduled the test drive with no intent of purchasing for 3-6 months. This lack of pressure is an experience I have had at other dealerships, but not with Pablo and not at Kelly Jeep. Kudos to Erin, who was a pleasure to speak to and arrange my appointment. Robert Page was patient and knowledgeable when handling the financing and likely an unsung hero of may of your customers. The result of this positive experience from point of contact to completion of sale (which included test driving a few Jeeps): I purchased the certified pre-owned 2016 Renegade Trailhawk after the test drive (love at first drive). Clearly it was a very good deal with a great dealership.

I bought this car as a replacement for a grand Cherokee and was worried it would not meet my expectations but happily it has been great and the car takes off better than the v6 plus a pretty good mpg

Pablo a wonderful person and excellent jeep salesman. He made finding the right jeep for me easy and painless.and fun! Owning a jeep has been my dream and Pablo helped me find the perfect one for me! I love my Jeep better than every other jeep! it's everything I wanted and more. I had been looking for awhile before I luckily ran into Pablo and everything fell into place and I drove off that day in my new firecracker red Sahara:) I haven't regretted one thing, from my trade in to financing! it was an overall positive experience. I highly recommend Pablo and Kelly Jeep 😀

I have driven this 2017 Jeep Altitude for a year and love it. I would never buy the v4 however. I use it for hunting, so I wanted the 4x4 which handles perfectly in mud or snow. I looked at Honda, Hyundai, Subaru and Ford Escape. None of them compared well. I bought my V6 and have been averaging 23 / 28 .Purchase price was 23k. Smokes the Honda CR-V.

I purchased a 2019 Jeep Cherokee Limited from John Martins. From the purchase to the pick up of the vehicle, my experience was a breeze. It's nice to deal with friendly salespeople that go above and beyond to make sure that your vehicle purchase was hassle free. I highly recommend them! The dealership is clean & all of the associates were friendly. Bob Whalen Lowell, MA

Great car, but i think i need a truck.Its very reliable no matter what the weather is like.Being in saint louis it has got me through a little bit of everything .

Jean was a fantastic guide & helped me tremendously with this process! I told him what my budget was and he worked with me to make sure I got in something that I absolutely love! He answered all questions I had & made the process easy.

I’ve had my 2017 Jeep Cherokee 3 weeks. The first week I was totally in love! Then it had a rattle in the front end. The struts and mounts had to be replaced. While in the Jeep shop, they ran some sort of program update on the transmission and now it absolutely will not accelerate. Can’t pass anyone. They say it’s typical performance for this transmission. Had it operated this way when I test drove it, I certainly would not have purchased it!

I love going to Cornerstone. They are friendly, honest and quick with service. IN and out.

This car is too small my family cannot fit comfortable, No leg room for my husband and son, cannot travel comfortable with family, we need space.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I was originally intrigued by the newest release of the compass trail hawk when I went shopping. I was hoping for a deal based on the commercials I had been seeing for Jeep. But I wasn’t 100% sold on the compass as it was a little smaller, and being as it was a mid year release there were no really great deals on the compass. The Cherokee was a much better option as far as price, and interior room. I test drove the v6 and the 4c. I like suv’s For the ride height, I really didn’t nees 4WD for 99.9% of the driving I do, so I saved on that as well. The interior of my cherokee has the larger info-tainment setup with with a great layout, and digital dash. All in all I really do like it. The build and design of the interior feels and looks like high quality. A couple of USB ports, an as slot, and a standard 3-prong plug in the center console. power driver seat and power mirrors. All around I have been real happy with my Cherokee over the last 2 years. One small issue with the shifter needing service a couple of times but that has been covered by warranty.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Very little road noise. Seats comfortable, and overall style great. A pleasure to drive and storage space good, like the features on the dashboard at your finger tip.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

We needed our Jeep to tow behind our RV. It's terrific because we flat tow and Jeep vehicles has the l least restrictions. We just connect and go.

John in Service Repair was excellent. Told me the problems with the car,the options and cost. He took me into the service bay to show me the damage to the blind spot sensor and the repairs that were needed.He then scheduled the repair at my convenience and arranged for a ride for my return home

Great car! It has a lot of space. I never imagined myself in an SUV. I have always been a sedan woman. I love it, it’s very comfortable, spacious and drives just like a brand new car!

I was in the market for a new truck, and literally considered every option. I spent time at each dealership, both test-driving and comparing models/trims. After a few weeks, I had it narrowed down to the Ford F150 and the Ram 1500. With similar specs, it came down to the price and the engine. Still on the fence, my salesman (Matt) said one Saturday "give me your address". 20 minutes later, he was in my driveway, with a 5.7L Hemi roaring and ready for me to drive. 5 minutes later I was sold. 30 minutes later, after he was back in the office, we agreed on a number, and my deposit went down. In similar fashion, my schedule (3 small kids and a lot of office hours) made it difficult to get to th dealership to complete the financing paperwork. Matt again showed up at my front door, pen in hand, and we completed it all in my kitchen. It's that level of service that keeps me coming back to Lawless. This was my 3rd vehicle purchased here, and I would never recommend anyone to shop a different dealership. It is purely painless, and I am thrilled with my new truck!

Definitely High prestige. It’s a lot of fun enjoying all the extras and just cruising around. It’s most definitely one of the fastest cars I’ve owned

This car gets really good gas mileage and is fun to drive. It has good looks and lots of compartments for everything you want to bring with you.

I have owned this for almost three years and no issues whatsoever. Very reliable, good on has, and great bells and whistles inside. Love the navigation and big screen on the limited edition.

This Jeep is amazing! I am so glad I decided to buy a Jeep. It’s stylish, comfortable, and easy going! It was affordable, and I love the color!

I have had this Cherokee for 3 years. Beautiful and comfortable car. Never felt unsafe on it. Have taken it on several camping trips (fully loaded) and never missed a beat. Only complain is the lack of trunk space, where my camping gear barely fits... (had to install a roof rack to take my extra stuff). Yes it is sluggish. Yes the tranny is wonky sometimes, but this car has been good to me.

I have bought many cars - new and used - but this was a first. I live in Connecticut, but there were only two Jeep WranglerJK's outfitted that way I wanted in all of New England, and so reluctantly, I purchased the one from Kelly Jeep Chrysler - about a two hour drive from where I live. Initially frustrated by our inability to have the vehicle transferred to a Connecticut dealership for purchase "in-state", my opinion began to change first in working from a distance with Kelley Kelly, the Sales Manager, who could not have been more personable and flexible, and was then confirmed upon meeting Janet Gadsby - the sales person who I worked with on my visit to sign the papers. Due to the out of state registration process and regulations - Janet had to drive the car to a Motor Vehicle Department in Connecticut to meet me for the final transfer of ownership where I would register the new vehicle. After having to cancel the trip due to winter weather, then struggling to find a time when we were both available - we had tentatively agreed to a Friday delivery (about a week and a half AFTER I signed all of the paperwork in Massachusetts). Sadly - at the last minute, I needed to attend the funeral services for a friend's passing on that Friday. Janet was AMAZING - even though that Thursday was her day off, it was the only other day that week that I was available. I would have pushed the delivery date even further out into the future, but Janet insisted on working around MY schedule - driving the vehicle two hours to the Motor Vehicle Department, waiting for easily another two hours in the Department's interminable lines, and then rented a car to drive all of the way back to MA. Who provides service like that in this day and age? We all understand the narrow profit margins on new car sales and that dealer profit is made in the service department - I live two hours away and Kelly Jeep certainly knows that I will not be getting regular service there - yet they, particularly Janet, went above and beyond to serve their customer in a way that is a standard for others to emulate. Through this experience - I not only got a new car, but I built new lasting friendships. Thank you Janet - and you too Kelley!

I love my new purchase! I feel safe and I love the heated steering wheel! The remote start is also so convenient and nice where I live.