Dale - I appreciate you for being honest and very helpful in my car buying journey. You were attentive, patient, and truthful. Your service and expertise were on point. You made this experience great and I have recommended you to my family and friends for future Volvo purchases. My vehicle is awesome and I???m so happy! 😎😎😎😎🙂🙂🙂🙂🙂👏 👏👏👏👍🏾👍🏾👍🏾
2019 Jeep Cherokee Latitude Plus Review
Great so far.
by Seachelle from Pickerington OH
April 19, 2019
4
This Jeep has a lot of newer gadgets compared to my old Grand Jee Cherokee. It's great on gas, I like the dash features, emission feature as well. My sales rep: Harold went over all the features that I had .
This is the first time in my life that I have shopped for a car and didn't feel like I needed to take a shower after the experience.
2019 Jeep Cherokee Limited Review
Spacious, gorgeous, perfect!
by PennyK from Chicago, IL
May 9, 2019
5
Plenty of interior room, looks great, drives like a dream! Highly recommended. The jeep brand, to me, is the best value for your money. I was a Ford girl until I bought my first Jeep!
I have nothing but good things to say about CarLotz! The buying process is very friendly and there's no pressure! Everyone that works there is very customer oriented and you can tell they want their customers to be happy! I knew when I first started talking to LaDale that I was going to buy a car from him. He was the friendliest salesman I dealt with all day and was happy to bring out anything I wanted to see and test drive! After a couple, I sat down in my new car and knew it was the one! He got me a great price and I love it! Dont hesitate, go see them today! Thanks guys!
2019 Jeep Cherokee Limited Review
My very first car
by FrancesK from Forest park IL
May 4, 2019
5
This car met all my expectations. It has heated seats, steering wheel, it drives very smooth it also has heated seats back up cam and various modes such as sports mode, sand,and snow.
Zeigler Chrysler Dodge Jeep Ram of Downers Grove Review
Awesome Service
by TallCoolOne from Naperville
December 3, 2018
4.5 (270 reviews)
Stopped in to get my first oil change for my Ram 1500 Big Horn - they were done before I sat down. Great service, Josh Galiher was great! I will definitely bring my truck back for additional service.
2019 Jeep Cherokee Limited Review
A Joy to Drive
by Bob B. from Cincinnati
April 24, 2019
5
Loved the car when I test drove it, I love it more now that I own it. A Latitude plus with active drive 2, the interior layout is excellent, as is the ride. The V6 engine is smooth and powerful. The uConnect is easy to use and there are plenty of usb ports. I've never been happier with a new car purchase.
I bought a 2017 Charger and Bill was great during the buying process. I had a number that I really didn’t want to go over and Bill got me where I wanted to be with the number. It was a pleasure dealing with Bill
2019 Jeep Cherokee Limited 4WD Review
Great looking car with great value
by Firstimejeep from Fort Lee
May 1, 2019
5
I love it. It is stylish and comfortable. The drive is very smooth. It is fully loaded and has many safety features which I feel helps me to be safe on the road.
Even before I arrived at the dealership, Joshua from the BDC department went above and beyond helping me find cars for my visit. Salesmen Samuel was very friendly and patient and really worked with me on getting my dream car (2018 Jeep Compass Latitude) into my price range. The whole team made my first car buying experience so easy and so enjoyable. Such great people to work with! Thank you!
2019 Jeep Cherokee Trailhawk Review
Great car, best I’ve ever owned.
by Amber from Silverhill AL
April 12, 2019
5
This car is great. Safety was one of my concerns and it has lots of air bags. It’s very comfortable and has air vents in the back for the passengers, which I loved! Also love all the technical features. It’s just overall an amazing car!
I traded in my truck for a new Jeep 2019. Pranav was awesome! He is very friendly! Explained everything to me and answered all my questions! He is great! If you need a new vehicle go see him!
2019 Jeep Cherokee Trailhawk Review
Best vehicle I’ve ever owned
by Brianna from Elk River
April 11, 2019
5
I’m am so happy with my new suv. My children are very happy. We are very excited to go on our family road trip this summer. We have much more room then our last vehicle. If anyone is reading this I very much recommend this suv.
BMW x5m serviced and maintenenced multiple times here, never returned for the same problem twice. Staff very friendly. They have helped facilitate several warranty and recalled issues on top of the primary repair.
Honestly, couldn't say anything about facility because eveytime I have a loaner waiting for me, so never need to sit down inside, I'm sure it's nice though.
2019 Jeep Cherokee Limited Review
I love the interior and exterior design.
by JeepJayhawk from Santa Monica, Ca
May 2, 2019
5
The Jeep has everything I’ve always wanted in a car. The functions inside are easy to use and safe when driving. The exterior is very modern and the all black rims and body are perfect.
The folks at Larry Roesch went above and beyond to make sure that I was happy and that my car looked great. They took extra time to touch up extra marks. It's practically like a brand new car!
The follow up was great and the car was delivered early :)
Thanks!!
2019 Jeep Cherokee Trailhawk Review
Nice ride. Good mileage
by Larry B from Muskegon mi
May 2, 2019
5
I love my new Cherokee it is comfortable to drive on the highway and still does well off road. I’m looking forward to the Gladiator
Everyone is always sooo friendly! I drive from Chicago and sometimes I’m a little late but they’re always on time. They never leave a mess and always go through every detail with me about the work on my car. I have a dealership where I am but I prefer to come to you all because you’re nice and efficient.
2019 Jeep Cherokee Latitude Plus Review
Great vehicle
by Dawn J from Bristol
April 13, 2019
5
It is what I needed. Reliable and spacious. Safety for my family. Amazing in every detail. Good on gas and easy to navigate. So glad I chose this vehicle.
I recently purchased a 2018 Chrysler Pacifica from Scott Abramowicz at Bettenhausen CJDR. In my over 30 years of driving, I've purchased no fewer than 20 vehicles, and this experience was by far the most pleasant, satisfying purchase I've been a part of - bar none. Scott was courteous, professional and efficient. There was no back and forth haggling. No, "let me go check with my manager on that..." From start to finish Scott, Micah and the entire team made sure I was satisfied with my experience, When they didn't have the Trim and Color I was looking for, they went out of their way to find the EXACT vehicle I requested and did so in less than a day, There really was NONE of the traditional car buying bull that occurs at every other dealership. In the past I always left the dealer wondering if I got the best deal. Did I negotiate well enough? Did I leave money on the table? I can say with 100% honesty that those thoughts NEVER crossed my mind during or after this transaction, Bottom line...if you are looking for an experience that truly is DIFFERENT, you have to look no further than Bettenhausen and Scott Abramowicz and the rest of the team there. In a world where customer service is an afterthought at best, the Bettenhausen Team has gotten it right! Do not hesitate to stop in and talk to Scott - he'll take great care of you. I can't wait to work with them again when my lease is up.
2019 Jeep Cherokee Trailhawk Review
Reliable car, meets my needs
by Twin from Houston texas
April 21, 2019
5
This car meets my needs, reliable, comfortable, dependable, easy going, wonderful interior, and exterior, can have a beep noice when going in reverse. Overall great vehicle
South Chicago Dodge Chrysler big help in many ways
by Robert Hooks from Chicago, Il
November 6, 2018
2.6 (76 reviews)
South Chicago Dodge Chrysler big help in many ways. Workers always informed me of inventory and what's new on car lot. If it's your first time buying a car these guys to go. Appreciate all the help South Chicago Dodge Chrysler.
2019 Jeep Cherokee Limited Review
4th Jeep I’ve owned and I’m loving it
by Kayd44129 from Parma, Ohio
May 10, 2019
5
Roomy with a nice ride. Lots of great tech features. I have the TrailHawk edition and the exterior detailing is sharp. I love this ride.
Muy buena experiencia con Jason. Rápidamente nos enseñó el mejor vehículo y salimos felizmente con un carro nuevo. Recomendaría a el concesionario y recomendaría al departamento de servicio, muy buen lugar para hacer negocio.
2019 Jeep Cherokee Limited Review
Best of Both Worlds
by Starplatnium from Sumter, SC
April 24, 2019
5
The Jeep Cherokee is the best of both worlds for my wife and I. The ability to move stuff around and travel works great. The towing capacity is just enough for a small trailer for me to use to haul things around.
no crazy pressure like I got from previous dealerships. very good explanations of cars and Stan Zia was great.
2019 Jeep Cherokee Limited Review
Absolutely love my jeep!
by Hal_pmb from Wilmington NC
May 8, 2019
5
Had no intention of buying a jeep Cherokee. However after first test drive I was hooked. I currently have two other jeeps. I also own a jeep wrangler and a Jeep patriot about the Cherokee is by far the most fun to drive.
Great service and amazing facility from head to toe. The first time n my life I was able to buy a vehicle without needing to leave over price augments back and forth. It was the right price the first time! Not including the time on my test ride I was in and out with a new car in about an hour. No hidden paperwork, no hard sale pitches. They even dropped off my rental car for me! I highly recommend Wickstom’s it is the way a car buying experience should be!
2019 Jeep Cherokee Latitude Plus Review
What I expected... competent daily driver
by KenG from Long Beach, CA
April 19, 2019
4
The SUV is what I expected. I use it for a daily driver and it is comfortable. I got the V6, which is fine for cruising, but the tranny is as disappointing as most review state it is. The car feels solid and safe.
Outstanding service and quality of work done on my vehicle. I didn’t buy my car from here but even if it just needs an oil change I will always come here. Thank you Keith for your professionalism and care.
2019 Jeep Cherokee Limited Review
Love ❤️ this Jeep
by MaryK from Stouchsburg
April 18, 2019
5
I love this Jeep it’s fun. I love driving it and love the way it handles in the snow. I highly recommend this Jeep
I think a Jeep is a reliable car.
We had done some research and had a very specific vehicle in mind for purchase (2015 Equiniox). Our salesman Chaz greeted us at the door and treated us first class from test drive to the close of the deal. We also had a time deadline for the day - so when we were getting down to final pricing the sales manager Van helped bridge the gap fairly in negotiations. I felt like the sales team was aware of pricing and treated us with respect. Also was very impressed with the loyalty incentives on future oil changes and services that are a standard for the Grossinger franchise.
2019 Jeep Cherokee Trailhawk Review
Horrible 9 speed transmission!
by ColoradoGirl from C.R. Colorado
April 13, 2019
3
Oh where do I start. I got my Jeep last May and it's been one issue after the next starting with the 9 speed transmission. All issues started at 500 miles. I had 2 quick learns done for the jerky transmission, that didnt work then they put in a new valve body that helped some until now I'm only at 11k have had a TCM and PCM update and trans is still hesitant. Have had the radio replaced which is unfortunately extremely common issue in Jeeps now days. New battery at 9k and constant issues with my tires. Each time I get a tire rotation my tires need to be balanced and have to get my alignment done. Hate me Jeep and cant wait to get rid of it. I never take it anywhere only to work and back.
Napleton's Northwestern Chrysler Jeep Dodge RAM Review
Thank You Napelton's
by BDub81 from DealerRater.com
November 5, 2018
4.6 (404 reviews)
This is my second time working with Napelton's. Each experience has been better then the last. Is buying a car a quick experience? No, it's not. But it doesn't have to be a bad one either. Each person I dealt with was extremely helpful in helping me replace my former Jeep that was lost in an unfortunate accident. I was basically dead set on buying a Jeep Renegade. Why? I thought they looked good, got good gas mileage, and it was well within my comfortable price range. Would I have liked a bigger car? Sure, but I didn't think I could afford it. WRONG! I walked into Napeltons as was great by Edgar who promptly took me to his office to start mapping out what I wanted on my car. He then pulled up the inventory and started printing off cars that they had in stock that met my criteria. He also then started pricing rebates that were available on the cars and told me that with what I was looking for, I could likely get a Cherokee with the same features of a Renegade for the same price, AND it would be a 2016 (they only had 2015 Renegades in stock). I decided I still wanted to drive them both to get a feel for the cars. I was then introduced to Tony Gandara, who took me out in the freezing cold to dig out cars for me to test drive. We drove a Renegade and I liked it! Smooth ride, great handling but a little small and kinda tight inside for me. We then went and tried the Cherokee. Smooth ride, great handling, extremely comfortable with some awesome features. I fell in love. I decided on a color and the process took off quickly. While waiting I had the pleasure of chatting with the dealership President Rob. He's a great guy that genuinely wants each of his customers to be happy. He asked what I was buying and what I liked about it and how I came about the decision. With no BS, he assured me I was making a good choice and would be happy. (He told me this last time I bought a Patriot from them - and I was extremely happy.) Once we got the numbers, I was shocked at how low they were able to get my payment, they went above and beyond to ensure I got all the rebates that I was entitled to, and even took the time to go into great detail the benefits of each of those warranties they sell. Whether or not you believe in them, or would want to buy them - they will give you as much detail as you ask for - they aren't trying to hide anything. Edgar was a great help in putting together the pricing. Then, once again, I got brought into the finance room where I got to sit down with Chris again. Chris is also a no-nonsense guy when it comes to questions. You ask it, he'll answer it pretty straight forward. You can tell he enjoys what he does, and knows what he is doing because he is very quick to get everything ready, but will stop and go back at anytime if you have questions, or want him to show you numbers. I appreciate that he takes the time to explain things when I have questions, it makes you feel more confident about your purchase. The key to working with car dealerships is simple. Have an idea what you want, be direct with them and don't be afraid to say no. If you are someone who feels compelled to say yes, even if it is for things that you don't want, that's where you will leave dissatisfied. Oh, and most importantly, don't have an attitude. These are people just like you and me who are trying to make a living. They will go above and beyond to help you with what you need and want - they don't want you to come back unhappy. I would recommend Rob and his team to anyone. They are top of the line.
2019 Jeep Cherokee Latitude Review
Love it
by Great Lakes Girl 15837 from Saint Clair Shores, MI
April 14, 2019
5
I love the Jeep Trailhawk. This Jeep has all the ruggedness for a Jeep, but bells and whistles for everyday use. The only design flaw is the screen is angled a bit too much making the driver have to reach.
I went in for a scheduled oil change on my 2015 Compass and as I was waiting in the lobby I was approached by Fabian Diaz. I already knew what he was going to say because this has been tried before when I've went in for a service call. I was a bit tickled because I really did not want him wasting his time with me when he could have been working with someone who probably would have required less effort with the finance company but his first statement was "Let me do what I do, no negative thoughts only positive thoughts." So I sat and waited. Ryan Ganser (finance guy) came over and introduced himself and I expressed to him that this would probably be a hard sell so he perhaps should not waste his time. Ryan's words were "I am the money man, let me work my magic." I laughed and said "Okay but it will take a miracle." To make an already long story short, THEY WORKED THIER MAGIC! I drove off in a BRAND NEW 2017 Jeep Cherokee with all the goodies in it AND my 2015 Compass was PAID OFF! These guys worked hard and were so positive throughout the entire process. Awesome Work! Professional! Persistent! GREAT CUSTOMER SERVICE all the way around!
2019 Jeep Cherokee Latitude Review
Great SUV!
by Tabbi from Griswold, CT
April 10, 2019
5
All the bells and whistles I wanted in a SUV! Great ride, perfect for SUV for me without having to get to big in size in a SUV but still sitting up high .
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