Lauren Gall, our sales person, was very personable and easy to talk to. She knew the 2018 Santa Fe inside and out and she understood what we needed in order to be able to afford the car. She made the process very smooth and enjoyable!
When I walked into the dealer, Paul was the first person to welcome me and he was so nice, not aggressive at all and soft spoken. Normally you get over the top aggressive salesman that make you feel so uncomfortable when you are car shopping but he was the total opposite and I was so pleased to work with him. The whole process was wonderful and I will definitely return to him for future purchases.
Came in when I got my first car from this dealer in 2012, and traded it in yesterday for a new car. After coming back 6 years later, the staff is just as incredible and easy to understand. Very forthcoming with knowledge of vehicles after giving a quick outline of your needs.
(This will sound like a commercial) Car buying always seemed like this big hassle. Seeing cars, driving cars, and being overwhelmed with understanding your contract(s). The people on board at Hawk know their stuff. They break down all information for you to easily digest and understand.
Thankfully I had a Sales Consultant there, Justin Eick, who helped me walk by some cars talk about what I wanted and needed. And he directed me into the absolute best car for me.
If you're reading this review, and you made it down this far, go here for a new car! You wont be disappointed.
By far the best car buying experience and I would refer those ready to buy to see Jason Lukasiewicz for the best sales service I've had. He's up front and honest and will work to get you the best deal. Everyone we dealt with at Hawk was great.
My salesman was Jason Lukasiewicz. He did a great job. He is knowledgeable and wasn't pushy. He answered all my questions, and assured me he would help with any future question I might have. If you go to Hawk Motors for a new car look for Jason to help you.
The service department with Craig & tech Jim spent a lot of time answering questions, comments, and concerns in regards to our new challenger. They were both awesome!! Thanks for having such great people!! Sincerely, Dan Blaha
Very Easy Access, no headaches, was in for a 40K service which was performed with no issues & done timely. Also I found that if in need of parts after calling around Planet Toyota had a better price on what I was looking for & had advised on other related parts on sale. Would recommend!
Thanks Kat and Robert for your help during the purchase of my new car. Spending a lot of money is very stressful, but I feel good about how everything went and that I learned more about the intricate process, which helped me to understand why it takes time.
This dealership really gets it treating my daughter???s jeep as if she was family. I do not live nearby and they all have take extra care of my vehicles that were bought elsewhere with extensive follow up!!! You can???t go wrong putting your faith in getting treated like family!! Thanks to the entire Team!!!
Inoperable Vehicle - Fixed very quickly with regular updates
by bk from DealerRater.com
October 23, 2018
My car was have a lot of issues and was inoperable. I had my car towed to this dealership and they walked me through everything. They explained the issue and provided a firm timeline for it to get fixed and stuck to that commitment. They regularly sent me updates and did a great job ultimately solving the issue. I will definitely return for any car problems in the future.
Im writing this review to recognize the quality of service I was provided after mike insisted on me to come back after a very disappointing day first impression I decided to give them a second chance mike was very professional and friendly he had Mustafa take over I was equally impressed with Mustafa on helping me to reach a deal regardless If i was closing a deal or not they did all the right things to make me change the first impression to a much much customer friendly second impression I???m very happy that we did closed a deal thanks Mustafa and Mike
Thanks to Mike and Mustafa I had a very happy second experience at the dealer mike called me two times for me to come back after having a disappointing first impression I desided to give them a second chance and drove back my experience was great with Mustafa and mike I didn’t think we were going to make a deal but the customer service they provided me with was enough the vest part is that we made a deal friendly customer experience goes longways thanks Again Mustafa for all your help made the process much easier
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