New and Used 2020 Jeep Cherokee for Sale in Gloucester, MA

I???m extremely satisfied with the experience I had at Kelly Jeep because of Yamen Dallaji, he was phenomenal! This had been my third dealership that I had visited in the same day, and it was the last because of Yamen. He was compassionate and extremely knowledgeable about the 2 model Jeeps I had been interested in. I ended up choosing the Jeep Grand Cherokee Laredo, which I am in LOVE with! Yamen is a true professional and he made the process simple and easy; which isn???t always the case when buying a new car. If you???re in the market, I would highly recommend that you go see Yamen. He made the deal very comforting; I wasn???t hassled in the slightest bit. If he stays, then I???ll be back to deal with him again and again! He answered 100% of my questions and put my mind at ease. The day that I picked my Jeep up he spent an hour with my husband and me going over every detail and aspect of the truck so that I was fully aware of how to use everything. I will certainly be referring all family/friends to Yamen and Kelly Jeep of Lynnfield, everyone we worked with was great. Thanks again!

Pablo Carvajal was a delight to work with, he struck me as honest, knowledgeable and, as a middle-aged woman walking into the lot, he was not condescending. It's refreshing to be treated with respect and to not have assumptions made about my driving experience (I learned to drive in a very rural area, which included quite the mud season). Moreover, Pablo was upfront about the financing options and there was no pressure to purchase on that day. I had scheduled the test drive with no intent of purchasing for 3-6 months. This lack of pressure is an experience I have had at other dealerships, but not with Pablo and not at Kelly Jeep. Kudos to Erin, who was a pleasure to speak to and arrange my appointment. Robert Page was patient and knowledgeable when handling the financing and likely an unsung hero of may of your customers. The result of this positive experience from point of contact to completion of sale (which included test driving a few Jeeps): I purchased the certified pre-owned 2016 Renegade Trailhawk after the test drive (love at first drive). Clearly it was a very good deal with a great dealership.

Pablo a wonderful person and excellent jeep salesman. He made finding the right jeep for me easy and painless.and fun! Owning a jeep has been my dream and Pablo helped me find the perfect one for me! I love my Jeep better than every other jeep! it's everything I wanted and more. I had been looking for awhile before I luckily ran into Pablo and everything fell into place and I drove off that day in my new firecracker red Sahara:) I haven't regretted one thing, from my trade in to financing! it was an overall positive experience. I highly recommend Pablo and Kelly Jeep 😀

I have bought many cars - new and used - but this was a first. I live in Connecticut, but there were only two Jeep WranglerJK's outfitted that way I wanted in all of New England, and so reluctantly, I purchased the one from Kelly Jeep Chrysler - about a two hour drive from where I live. Initially frustrated by our inability to have the vehicle transferred to a Connecticut dealership for purchase "in-state", my opinion began to change first in working from a distance with Kelley Kelly, the Sales Manager, who could not have been more personable and flexible, and was then confirmed upon meeting Janet Gadsby - the sales person who I worked with on my visit to sign the papers. Due to the out of state registration process and regulations - Janet had to drive the car to a Motor Vehicle Department in Connecticut to meet me for the final transfer of ownership where I would register the new vehicle. After having to cancel the trip due to winter weather, then struggling to find a time when we were both available - we had tentatively agreed to a Friday delivery (about a week and a half AFTER I signed all of the paperwork in Massachusetts). Sadly - at the last minute, I needed to attend the funeral services for a friend's passing on that Friday. Janet was AMAZING - even though that Thursday was her day off, it was the only other day that week that I was available. I would have pushed the delivery date even further out into the future, but Janet insisted on working around MY schedule - driving the vehicle two hours to the Motor Vehicle Department, waiting for easily another two hours in the Department's interminable lines, and then rented a car to drive all of the way back to MA. Who provides service like that in this day and age? We all understand the narrow profit margins on new car sales and that dealer profit is made in the service department - I live two hours away and Kelly Jeep certainly knows that I will not be getting regular service there - yet they, particularly Janet, went above and beyond to serve their customer in a way that is a standard for others to emulate. Through this experience - I not only got a new car, but I built new lasting friendships. Thank you Janet - and you too Kelley!

I purchased a 2019 Jeep Cherokee Limited from John Martins. From the purchase to the pick up of the vehicle, my experience was a breeze. It's nice to deal with friendly salespeople that go above and beyond to make sure that your vehicle purchase was hassle free. I highly recommend them! The dealership is clean & all of the associates were friendly. Bob Whalen Lowell, MA

Jean was a fantastic guide & helped me tremendously with this process! I told him what my budget was and he worked with me to make sure I got in something that I absolutely love! He answered all questions I had & made the process easy.

Didn???t feel pressured. Sean Houlihan was the best salesman I???ve ever dealt with. He not only knew his stuff, I could tell he loved the product.

John in Service Repair was excellent. Told me the problems with the car,the options and cost. He took me into the service bay to show me the damage to the blind spot sensor and the repairs that were needed.He then scheduled the repair at my convenience and arranged for a ride for my return home

I was in the market for a new truck, and literally considered every option. I spent time at each dealership, both test-driving and comparing models/trims. After a few weeks, I had it narrowed down to the Ford F150 and the Ram 1500. With similar specs, it came down to the price and the engine. Still on the fence, my salesman (Matt) said one Saturday "give me your address". 20 minutes later, he was in my driveway, with a 5.7L Hemi roaring and ready for me to drive. 5 minutes later I was sold. 30 minutes later, after he was back in the office, we agreed on a number, and my deposit went down. In similar fashion, my schedule (3 small kids and a lot of office hours) made it difficult to get to th dealership to complete the financing paperwork. Matt again showed up at my front door, pen in hand, and we completed it all in my kitchen. It's that level of service that keeps me coming back to Lawless. This was my 3rd vehicle purchased here, and I would never recommend anyone to shop a different dealership. It is purely painless, and I am thrilled with my new truck!

After the A/C went in my Honda CR-V I decided it was time to treat myself to a new car. My daughter had recently purchased a new Jeep from Lawless and was extremely satisfied with the deal and personal attention she received there. I went online and found a Jeep I liked. A 2017 Cherokee Latitude. I went to the dealship around 9:30 AM and sought out Jared Ruiz as he was the salesman that helped my daughter. From the moment I arrived to the time the sale was finalized, I was treated with the utmost respect and courtesy. Jared is truly professional in every way. I also dealt the Finance Sales Manager, Jack Dipietro who was also very professional and walked me through the entire finance process. After the deal was finalized, Jared personally drove my new Jeep to New Hampshire to deliver it to me. All in all, Lawless Jeep exceeded my every expectation and I highly recommend them to anyone in the market for a Jeep, Chrysler, Dodge or Ram.

After driving Jeeps for 30+ years I have many stories on service visits and repairs. Lawless service department takes the horror show out of going into having your Jeep work done. Great service advisors, knowledgeable ....and they take the time to explain and answer any of your questions. The repairs are done in good time and the waiting area is comfortable. I no longer fear having my Jeep serviced.

After being turned away from Jeep Lynnfield (inventory issues) Mike at lawless fit me right in and had me in a car by the next day! Easy and simple, no fuss, got me what I wanted and even a few things I didn't know I needed.

Service of my 2018 Jeep. 10 a.m. was my expection to be done. Time on target, service was completed, friendly and helpful servicemen. From receptionist to service department workers, you felt comfortable and welcomed, not just a number. Service, family style!

My wife and I had the pleasure of working with Joe Murray. Joe is an excellent car sales person. I started my car search a month ago. I returned to Lawless on four different occasions as I took my time with my search. On October 28th I purchased a Grand Cherokee Jeep with Joe's help. Joe was very helpful during the process as we went on a couple rides so I could become familiar with the jeep and he was kind enough to answer all questions. Bottom line an excellent buying experience thanks to Joe Murray. Lawless of Woburn very lucky to have a sales person like Joe.

From the 1st time we pulled into Lawless Chrysler Dodge Jeep Ram until I picked up my new truck, we were completely amazed and extremely pleased with our Salesman Jared Ruiz. He greeted us quickly and professionally and listened to exactly what I wanted and the features I was looking for. No trying to steer me towards features that I didn't want or to purchase anything additional that I did not need. He very quickly had me testing driving the truck that I would ultimately purchase that very same day! During the negotiations part of the deal, there were no "games" or "sales pitches". He just listened to what we said and came back with an overall deal that I was very happy with. Not only did he go into work on his day off to personally drive my truck to the Linex place to have the bed liner installed, he kept me up to date via phone on every step of the whole process including 3 status update calls to me on the day I picked it up! Outstanding Customer Service! Thank you again Jared!

I had gone in for a recall on my 2017 Ram,Frank was very welcoming and professional and he found out that there were two recalls. He gave me a time frame at which the work would be completed and called me promptly at after work completion. There was another non recall question I had and he went out to seek a solution with the tech that did the recall work. Kudos to Frank and the service tech. My apologies for not having the service tech???s name!

Lawless has an excellent service department. I brought my 2018 Jeep Grand Cherokee in to have the windshield washer repaired and while I was there I decided to have the oil changed and Dave said no problem. I dropped the car off at 8am and it was done at 10am. When I left the car Dave asked me if I needed a ride! Great experience.

Similarly to most, I used to dread going to the dealership. From aggressive sales teams to lengthy wait time and a plethora of bad experiences it became a trip I attempted to avoid all together. LAWLESS CHANGED ALL OF THAT! I recently found myself in quite a tricky car situation both finance and work related. From the second I walked into Lawless my experience was absolutely awesome. The team as a collective went out of their way to make our time their enjoyable and fun. I worked with Rob who is the absolute man! Not only did he change my perception on how I once viewed deslerships but he raises the bar for salesmen everywhere. He worked with us step by step from the second we arrived and continues to do so with (questions, follow-up services , insurance woes etc.). He exemplified the utmost integrity and professionalism throughout the deal while providing detail orientated descriptions of all options. Most importantly, he was kind. During the entire experience he was incredibly patient. He LISTENED and then advocated for a deal that was exactly right for us! I cannot say enough about Rob/dealership and can recommend them with full confidence to everyone! We walked away with two jeeps that day and Lawless gained a fam of loyal customers. Thank you!

We were notified that that our Pacifica need to be serviced for 2 recall notices. One of the recalls was for a software problem with the cruise control. We explained to Steve that we do a lot of long distance highway driving the cruise control..He scheduled the work for the 7:30 am time the following morning. The work was finished within an hour. We were very satisfied!

We purchased a 2019 Jeep Cherokee Latitude in less than 24 hours with Bournival Jeep. After 2 days of visiting 2 other dealerships and 4 other phone dealership contacts, we followed up with Bournival Jeep at 5:45 pm Thursday evening. The price they listed on the internet for this vehicle had been $2 to 4,000 cheaper than we received quotes for all available similar vehicles in years 2017, 2018 and 2019. They also were the dealership that had in stock the color(green) that we wanted. At 5:45 Ryan, our sales rep, said they were closing in 15 minutes could we make an appointment with him for 9:30 am on Friday. We did so. Upon our arrival the vehicle was ready for our inspection with our name on it. We sat with Ryan for about 10 minutes to discuss our expectations, drove the vehicle and returned to discuss the specifics. The price was reviewed, our trade-in was inspected and we agreed to a terrific deal. Ryan was terrific. He was professional, honest, straightforward, polite and a pleasure to work with. He immediately followed up with introducing us to Jessica the business manager, who proceeded to process all the financial pieces and contact our MA insurance agent. She too, was terrific to work with. In 2 1/2 hours, we had purchased a brand new 2019 Jeep, had the all paperwork processed and drove the vehicle home. In over 50 years of buying both new and used cars, this was by far the most POSITIVE experience we have ever had; we look forward to returning to this dealership for service. Sal & Jo-Ann