New and Used 2020 Jeep Cherokee for Sale in Maumee, OH

I was looking for a Honda Fit and found many listings online. I emailed several asking for the VIN or Carfax. One kept saying it would send a VIN but never did. Another insisted I should call him first. Charlie's stood out because far from hiding, it had posted the Carfax in its listing. It was a good history, so I emailed late Friday night to say I was interested. Larry responded by email first thing Saturday morning, giving his cell number. By the time I called he was taking the car to be checked out. When I asked if there was room to negotiate on the price, he said there was some and he'd know more after the inspection. He called back to say that it needed new tires, so he'd gone ahead and had them put on. He then warned me that it had a broken side mirror and detailed a few cosmetic issues (it was a 2007 model) and quoted a very fair price. My wife and I drove down from Ann Arbor and he handed over the keys for a test drive. All went well and we came back to close the deal. Matt handled the paperwork very professionally, including the Michigan title application. There were no surprises - the price was exactly as agreed. We got a great car at a great price, and had the best car-buying experience of our lives. Thank you Larry, Matt, and everyone at Charlie's!

The short version of my review is you can schedule or walk in and they will treat you like family either way. Great service, friendly people, and Rock bottom pricing! Long version: I had been looking online at used cars and schedules a couple visits with other dealerships that turned into a intimidation tactic most of the time with statements of, "I've got someone else calling about it." or "at this price I'm not sure how long it will last." When I went to look at a couple Honda's I had seen in stock online. I didn't want to schedule a head because I wanted to see how I was treated when they didn't know I was coming compared to the other dealers I had scheduled ahead with. Though they were SUPER busy someone stopped and asked if we had been helped within a minute of us walking in and when asked who could help us Chris Aughney stood right up and said he would help us if we were ok waiting a few minutes. Chris searched high and low trying to find the Honda's we were wanting to look at, even walked the lot with us to try and see, but to no avail as they had been sold already. However, we spotted a ford explorer and asked about it and Christ was right on it for me. he pulled out his roster, got me the key, and let me take it for a test drive. I told him i wasn't prepared to buy that day and needed time to think about it. He was so great, he didn't make any side comments like, it might not be here that long." or anything like that he simply told me to just let him know. When I thought on it I called him and asked to look at another ford explorer as it had the features I wanted and also asked to take it for an overnight test and he was more than happy to allow me to take the vehicle over night and once again didn't insinuate anything for the possibility of the vehicle being sold before I got there for the over night (I'm sure he held it for me). I had been Pre-approved through a lender but the dealership found me a better interest rate loan through another lender and everyone was so accommodating for helping get me the car I wanted at a steal of a price! (what I looked up it was prices below KBB.com dealer price range by about $300). all and all I am so happy with my new car and the service I received! :)

We drove from Columbus, Ohio to lease a car with Daniel. I had called him a Wednesday said I wanted to lease the 2017 Pacifica that was advertised and turn in my lease. I told him I didn't want to spend much time there because my kids would be with me and I was driving a long distance. He had the Pacifica cleaned and ready to go and all of the paperwork ready. There were no surprises when I signed the paperwork. The dollar amount was everything he said it was. I will only buy a car with Daniel going forward. He is amazing to work with and a great family guy.

I bought a used Ram truck on 4-1-17. I went to Rouen specifically because I knew Angie had gotten others some incredible deals. She didn't disappoint. I test drove two different trucks. She worked her tail off to get me the payment I needed. I got a great deal. The entire experience was great. Thanks Angie for working hard to get me the truck I wanted at the price I needed. I'll be buying all my Chrysler products from her from now on.

Wow!! What an amazing experience. We found our vehicle on line and drove to the dealership to pick up. The total purchase was flawless. The people were great and very accommodating. Jason and Matt went out of their way to help us. Blessings to the entire Rouen family!!

The staff was very helpful and friendly. The vehicle was great, it had a little too many miles for the asking price. I offered a price on it and they countered, but still not down to what I think it was worth. We couldn't make a deal, but the overall experience was good.

Angie helped us out so much. We had trouble deciding on the vehicle we wanted. When we did finally decide she made sure to do everything in her power to make sure we were taken care of! This was my very first time getting a brand her car and I would recommend her to everyone!! Overall great experience and can't thank her enough for making sure we left as happy as can be!!

The level of expertise by the staff was impressive. Angie Carslanger made it an enjoyable experience. She got back with me right away. Her manager and finance dept went to bat for me and got me what i needed and wanted. Truly a classy dealership

She really helped me and my fiance getting a new car. She was professional nice caring and really cares about here customers. Our Cadillac Ctx is wonderful

Best experience Ever!!! AJ Garcia was very knowledgeable regarding the vehicles and which one would suit me perfect, he worked great with finding me a price that I could afford and was so sweet with my 3 yr old whom was with me. He stayed after hours in order to make sure I was satisfied and made the transition for me so smooth. I will be a returning customer with AJ!!!!!!!! Thank you Sincerely, Sarah

We moved to Michigan a few weeks ago and needed to get my wife a used car. Dealing with Monroe Superstores Used car department was simple, straightforward, and friendly, they did a GREAT job. A week after we bought our car there was a driveshaft issue which they fixed without charge even though they were not obligated to do so. I would go out of my way to buy from them again and would recommend them anytime.

Jamee, Dave, and Tom are awesome!! If I could give them 10stars I would, I don’t feel 5stars would be enough to describe my experience with them. I would highly recommend this dealership for anyone looking for a car! I Spoke with Jamee online about getting a car, and She asked what I was looking for then set aside time for me to come in the same day. Dave and Tom are awesome! They helped me find exactly what I was looking for and provided me with amazing service. I will definitely be returning when it’s time for me to purchase another vehicle and maybe sooner than that when I want to stop in for an oil change :-)

I came into the dealership mainly just to browse around and entertain the idea of getting myself into a new vehicle. My previous vehicle still had around 10 grand left to pay on it, so my hopes weren't super high on trading it in yet. Nate exceeded my expectations and helped me trade in my older vehicle and get me into a brand new Jeep Compass. Nate was very courteous and not pushy like other salesmen I've dealt with (at other dealerships). I plan on coming back for another vehicle once my lease is up on this vehicle!

I came from Illinois to get a truck. Lost the Michigan title I needed in order to get an Illinois one. How painful will THIS be? With one to go before the temp plate expires! I call and am connected to Britney. She will.personally go to the state building and apply for the dup title for me, but it will take 10 days to get. Then she funds out you can get one same day in Jackson. Another employee (kudos to them too!!!) Drives to Jackson and gets the title. Britney will overnight it so I can get Illinois title before temp plate expires. Of course they fronted the money themselves for the trip to Jackson (and asked nothing for it!) And the FedEx and the cost of the dup title and their time. This is the same dealer who covered $500 repairs on a very used truck after I bought it. Simply the best customer service I've had anywhere. Period.

I bought a 2017 Jeep Compass....BEST CHOICE EVER!!! Luke "SKYWALKER" Tucker helped me out with everything! SO HAPPY!!!!

Bought a 2017 Jeep Cherokee. Luke made the buying process fun and easy! Great guy and great facility. Highly recommend!