Used 2020 Jeep Cherokee for Sale in Richmond, VA

My fiancé and I now own our own business where we needed a crossover vehicle to work with our beloved senior population. After looking at several dealerships, Audi, Toyota, and many others, we found Pearson Infiniti of Midlothian. We had the opportunity to work with the many salespeople there and always struggle to make the right decisions and find the financial affordability within our control. At Pearson, we felt that we were treated with extreme respect and personability from all whom served us. They are kind, classy and the "real deal" when it comes to buying a car. Never did I imagine in a million years that I would end up in the car of our dreams... but they made it happen. Thank you to Rusty, Bill and the GM, Joe Chapman who made our experience so remarkable. I would never go anywhere else to buy a pre-owned certified vehicle. They turned hopes into dreams for us. We are forever grateful! Michael and Courtney

Ray did such a good job. He found exactly what I was looking for and made it into my price range. I was in and out of the dealership within an hour. The Jeep I purchased was flawless, cleaned to perfection, new inspection sticker for 8/19 ( before I purchased it, it had a 7/2019 sticker), got the oil changed, and he gave me a full tank of gas. Ray really went above and beyond for me. He has such a relaxed demeanor and he???s so genuine. Definitely my go to guy for a good Jeep deal. Whitten brothers has made my first car purchase a breeze and I???m so lucky I had Ray! I have a beautiful 2013 grand Cherokee overland and I???m thrilled! Definitely see Ray at Whitten Brothers in Ashland!

I HATE dealerships ... but this was a relaxing and no pressure experience ... they really worked with me and listened ... not only listened - but heard me !! At no point did I feel like I was a bother or being picky (which is often the case). They even had Labor Day cookout food 😂😂 Great Experience - Great Prices - Awesome Warranty!!

A huge "shout-out" to our Man...Jason Grady! He has sold us our 2nd Brand New Dodge Ram 3500 within the last 12 months! If anyone is looking for a new or used vehicle, I would suggest you speaking with Jason Grady first. He is extremely helpful, informative and offers great customer service. He does all of this, without being "salesy" or "pushy". Between Jason's efforts and the professional and compromising abilities of his Sales Manager: Bobby Choi, we were able to secure this 2nd big purchase in a rather short period of time (less than 12 mos. apart). And then, with the professional assistance & streamlined process of the Finance Manager: Charlie Browne, our paperwork was explained and completed in a very timely manner and we were out the door, very happy and satisfied, repeat-customers. We have since, returned to get a few "service-matters" completed, and were greated and taken very good care of by the Whitten Brothers Of Ashland efficient Service Dept. Once again, we can't say enough about this Dealership & the exceptional treatment that we have received. We will continue to come back to do business with them and we will continue to seek out our wonderful sales representative: Jason Grady! Thank you all! Billye & Rick Atkins Stafford VA

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Special thanks to Mo and especially Ryan at priority in Petersburg. They did a great job helping my son purchase his first car. We will be sending everyone your way.

Roomy with a nice ride. Lots of great tech features. I have the TrailHawk edition and the exterior detailing is sharp. I love this ride.

My overall experience with Pearson Mazda was superb. I purchased my first vehicle with them back in 2004 and another for my daughter February 2018. Now it was my turn to purchase a vehicle. My 45th birthday gift to myself. My search started about a month ago with Joseph Jackson. He was very patient and attentive to my needs. He listened to my wants and needs and found the perfect vehicle for me. I could not find a CX-5 that I liked in my price range and had begun looking for other vehicles. A week or so had gone by and he called me and asked me to come by and give him a chance. I did and so glad I did. He found the perfect CX-5 for me in my price range and color I wanted. That is commitment. You don't find that nowadays. I was not forgotten about becuase I did not purchase the other vehicles from him that I test drove. He kept me in mind and as soon as he saw one he thought would be to my liking, he reached out. Joe Jackson job well done! Thank you for being persistent, but not overbearing. You made my car shopping experience Fantabulous! I would like to add that everyone at the dealership was friendly and courteous. Kevin Johnson was extremely helpful too. He also helped me this a wonderful experience. Thank you all.

Plenty of room for a family of 4 also very reliable. It’s good on gas it fits all the family needs money well spent I would definitely recommend this car

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Plenty of interior room, looks great, drives like a dream! Highly recommended. The jeep brand, to me, is the best value for your money. I was a Ford girl until I bought my first Jeep!

Gillian is very professional and personable to deal with via email and over the phone. Cindy on the other hand came off very abrupt and if she didn???t listen/understand a thing from email/conversation; such as that I do not have my cell phone during the day and then getting daily text messages about giving her a call right back and / or coming by the dealership for appointment (in very first email explained I lived 140 miles away. I was disappointed that the day I scheduled appointment the vehicle was still on lift and keys not immediately available for test drive as I was told all would be...since I called around 10 am, scheduled for 445pm and they knew drive was at least 2 1/2 hrs. Sales manager rude and arrogant throughout process, initially when Josh explained situation his excuse for not pulling keys was I???ve been too busy; then, at close of deal he obviously knew I???ve driven a long way so just quickly and condescendingly shot down any discussion of negotiations. I understand you???re policies but if you advertise guaranteed price match and then when I mentioned Lustine Jeep he just undermined their practices and mentioned a lot of fine print with their offers. I assure you if I had dealt with him any time earlier in the process I would have shopped somewhere else. In this case the only other dealer with a manual Rubicon Recon in the SE was Lustine and he knew it was late on Saturday (never would have made it before close) and I wanted to get back home. Honestly I???m typically great with names but wanted to forget his as soon as I learned it. All my years of supervisory roles and management assure me this man is quick to assume credit for other???s hard work and throw others under the bus to steer attention away from himself. Josh on the other hand is truly one of a kind. He treated myself, and a family friend both professionally and courteously. He was willing to do whatever was necessary to make us go away with a mostly positive experience. I truly appreciate his knowledge and expertise with the vehicle and his dedication and patience. Even though it was 8 pm by the time we finished with paperwork, he made us feel like there was no one he would rather be with (except maybe his daughter...but that???s admirable) and acted like there was no other place he would rather be. Good luck to him, expect he will keep customers coming back to you.

The car is Brand new. Hard not to like. Ask me in a few months but so far I am very pleased with look and performance

My fiancé and I now own our own business where we needed a crossover vehicle to work with our beloved senior population. After looking at several dealerships, Audi, Toyota, and many others, we found Pearson Infiniti of Midlothian. We had the opportunity to work with the many salespeople there and always struggle to make the right decisions and find the financial affordability within our control. At Pearson, we felt that we were treated with extreme respect and personability from all whom served us. They are kind, classy and the "real deal" when it comes to buying a car. Never did I imagine in a million years that I would end up in the car of our dreams... but they made it happen. Thank you to Rusty, Bill and the GM, Joe Chapman who made our experience so remarkable. I would never go anywhere else to buy a pre-owned certified vehicle. They turned hopes into dreams for us. We are forever grateful! Michael and Courtney

Had no intention of buying a jeep Cherokee. However after first test drive I was hooked. I currently have two other jeeps. I also own a jeep wrangler and a Jeep patriot about the Cherokee is by far the most fun to drive.

This car met all my expectations. It has heated seats, steering wheel, it drives very smooth it also has heated seats back up cam and various modes such as sports mode, sand,and snow.

Family owned, terrific staff. All around great buying process. Shout out to our salesman Ricardo who truly enhanced our experience - extremely knowledgeable, patient, and genuine. Whole team - Ricardo G. (cardog), Sheri, and [Big] Mike worked well past closing to help fit our family's schedule. We love our new Jeep! Highly recommended to anyone in the market.

The Jeep has everything I’ve always wanted in a car. The functions inside are easy to use and safe when driving. The exterior is very modern and the all black rims and body are perfect.

It was a great experience! Would recommend absolutely to others! Although I didn’t purchase my vehicle from this dealership, the prices were extremely fair and the people kind. I only didn’t buy the car from here because I was too far away and I didn’t get a chance to test drive the vehicle that I wanted.

I love my new Cherokee it is comfortable to drive on the highway and still does well off road. I’m looking forward to the Gladiator

I have had so many problems with this car. I have had in 5 times for the same issue. Shutting off at 65 mph or 25 mph. They can't seem to figure out why. Up date computer to changing parts out. I'm not getting anywhere with Chrysler or the dealer ship. Very, very disappointed with everyone I have had to deal with over this vehichle. Would recommend never buy a jeep.

This was my first experience using CarLotz. Used them to sell 2 vehicles; one outright sale and the other on consignment. I could not have been more please with the excellence of service and the outcomes on both vehicle transactions. Additionally, the staff were professional and competent in their trade. I highly recommend CarLotz to potential sellers and buyers of used vehicles.

I have the Jeep Cherokee Limited with the V6 engine. Has plenty of power and has great safety perks. It has lane assist, emergency stopping etc. UConnect is great technology. I can start, stop, unlock, or lock the car from my cell phone. The car is very comfortable and the sound is great.

Ray did such a good job. He found exactly what I was looking for and made it into my price range. I was in and out of the dealership within an hour. The Jeep I purchased was flawless, cleaned to perfection, new inspection sticker for 8/19 ( before I purchased it, it had a 7/2019 sticker), got the oil changed, and he gave me a full tank of gas. Ray really went above and beyond for me. He has such a relaxed demeanor and he???s so genuine. Definitely my go to guy for a good Jeep deal. Whitten brothers has made my first car purchase a breeze and I???m so lucky I had Ray! I have a beautiful 2013 grand Cherokee overland and I???m thrilled! Definitely see Ray at Whitten Brothers in Ashland!

I love it. It is stylish and comfortable. The drive is very smooth. It is fully loaded and has many safety features which I feel helps me to be safe on the road.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

This is the first Jeep and the first SUV I have ever owned and I am sold!!!!! I have owned many previous makes and models, to include Chrysler and Dodge. I loved my Dodge Charger and was looking at possibly getting another when I found the Jeep Cherokee. I have been very, and pleasantly, surprised by the power and comfort. I will definitely buy another Jeep vehicle in the future.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

The Jeep Cherokee is the best of both worlds for my wife and I. The ability to move stuff around and travel works great. The towing capacity is just enough for a small trailer for me to use to haul things around.

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

This is my second cherokee and although the interior has always been very high quality, Jeep has really improved the performance with a smoothe shifting 9 speed transmission paired with a screamer v6 engine that provides all the power most folks will ever need . Very impressive how they have ironed out any faults this suv had . Im so happy I bought this suv . In addition this vehichle is so good in the snow and has a higher towing capacity of most cars in its class by far .