New and Used 2020 Jeep Cherokee for Sale in Sterling, VA

I came here looking to replace my 2002 Cebu Trailblazer with a 4Runner that they had on the lot. The salesperson I dealt with was Frankie Cox. She was professional with a great bubbly personality and made my car buying experience pleasant and enjoyable.

The sales man really was a very nice guy. He help explain the different features between models. We were looking at three different cars at three different lots. he was quick to show us the features we really should be looking for.

Spoke to Ali a sales man on the phone about a dodge journey. He wasn't to pushing or rude . He was calm gave great detail about the vehicle and checked back with me for up to a week to make sure he couldn't have meet my car needs.

Frankie is the only one I would buy a Jeep from! She's the best!

My wife and I recently traded in her 2008 Jeep Liberty for a 2016 Jeep Renegade Trail Hawk. Again, another outstanding experience from the moment we pulled onto the lot of the dealership, continuously throughout the experience until we drove away in our new vehicle. Our salesman, PAOLO TORREZ, is friendly, knowledgeable, well versed, and quick to get all our questions answered thoroughly. Paolo stands out with his service and his sales skills are outstanding, thus us driving away a day earlier than we initially planned. Fifteen years we have happily dealt with this dealership, and we will continue to do so as they always follow through with our vehicle's needs. Kelly and John

Working with Jason Gingras at Tysons Chrysler Dodge Jeep Ram was the BEST car experience my husband and I ever had! Not only did Jason make this purchase extremely easy, he worked within our budget, provided us with our options, educated us on the package AND to top it off had the vehicle delivered to us in Pennsylvania! I would recommend this dealership to anyone looking for a new or used car no matter where you live and ask for Jason Gingras. He will take great care of you!

I did my entire deal o we the phone. Laura was a pleasure to deal with, she kept me up to date on when my vehicle arrived on the lot, sent me pictures, made the whole process flow smoothly. I had no problems driving 170+ miles to make my purchase, and I would do it again!

very professionally done - really enjoyed the quality facilities and the vast amount of vehicles available to review.

In regards to my recent experience at Koons Tysons Chrysler Dodge Jeep Ram: "I feel truly blessed that you (Laura Allen) approached me as I walked in the door asking how you could help. I appreciate all the time you spent with me and how you took the time to educate and inform me on all of my options and show me features of the jeep etc. You made this experience painless, efficient and it was actually fun! From my past experience searching for a car is something that I dread and between my experience with you, Patrick, Rob and even Jeff keeping me company in the lounge I must say my opinion of car shopping has changed. In regards to my accident, I want to tell you that I was extremely proud of my first Jeep Renegade, she was a trooper and took a hit at 50 mph like a champ. My mother and I were heading home one day when someone ran a red light and plowed in to my driver side. The side curtain airbag along with the seat side airbag deployed, the engine shut off automatically and the emergency brake turned on. While completely shaken and having no clue what had happened I remembered the red 911 button on the console and pushed it, within seconds I was connected to emergency personal who already knew where I was and asked me to confirm my location. I recall my father mentioning, after seeing the scene, that he was surprised we didn't flip or get put in to a spin, we simply got pushed with the impact. Come to find out, after meeting with you, Jeep has improved brake systems that compensate for forces being put on certain areas of the car. While we did take a good hit we both were able to walk from the car to the ambulance. I recall telling my mother within days of the accident that I was impressed with how secure I felt in my seat, I hadn't realized there was a seat airbag until a week later but between that and the seat belt the car held me firmly in my seat throughout the accident. While I loved my Renegade, I knew I didn't want that particular one back (as it was also deemed a total loss), given my experience I was confident, without a doubt, that I wanted another Jeep Renegade. Thank you for helping me find another great Renegade and allowing me to stay in the Jeep family! It was a pleasure meeting you and working with you. I will be sure to send anyone interested in a car your way!" If you are interested in a Jeep be sure to work with Koons Tysons! The were friendly, fun, timely and efficient to work with, I couldn't be happier!

My experience with Koons (specifically Travis) was excellent. I just purchased a 2017 Jeep Wrangler. Great service, excellent inventory options and you can't beat their prices. I came all the way from Charleston, SC because of the excellent service and pricing. I'd buy from them again. Thanks Koons!

Dennis Tinsley was a terrific salesman: honest, friendly, polite, and helpful. I wish all salesmen were like him. I bought a new Challenger and he helped me without pushing the car on me. I was considering a Mustang GT and Camaro SS but the Challenger just fit me best. He even let me test drive a used (2015) Mustang GT in their inventory so I could compare the cars back-to-back. I knew that the selection was lower shopping at the end of the model year but Koons still had a good number of cars to choose from. Thank you Dennis!

Gary was terrific! I was early for a scheduled service appt and Gary said “No problem, leave the car now and I’ll text you when it’s ready”. Great service!

Great experience and will definitely come back for service work. I had an appointment and opted to wait in the customer lounge. My vehicle was repaired and returned to me in less than an hour and a half. Great service.

Did pretty deep research online and landed on a car that was (according to cargurus.com) a great price. Also visited the dealer web site and saw an "ad" for an additional $750 off used cars. When I called they told me that "ad" was for their Used Car Outlet, but to print it out and bring it in as this was the VW dealership in their chain no the Outlet. Went in, worked with Arnold Silverberg. Car was exactly as described, drove well, no pressure sales. They took half off the with coupon (which they probably didn't have to offer). They also threw in a free additional key valued at $300. In the process I specifically asked about any Dealer Fees and was promised there was no additional fees. Then when we were almost finished they told me there was a $300 Processing Fee. I asked, based on what was said, if that could be waived. Arnold went to bat for me and and, while they couldn't eliminate the fee, they reduced the price by $300. Boom! I would definitely recommend these guys and Arnold.

We purchased a 2018 Jeep Cherokee at Lustine in Woodbridge,VA yesterday. What a great experience from Nino Sam our salesman to Azmi Sabah our Finance Manager to Dan Kahn Lustine???s General Manager. What can easily be a stressful experience was a very positive and rewarding experience. Sam was very knowledgeable and personable; no sales pressure in the least. He quickly understood our needs and helped narrow down our selection. I highly recommend looking for Sam to help find the right car for you. While negotiating our price, Doug from the Service Department came over to say hi to us. We bought our 2015 Durango from Doug when he was in sales. Azmi was very helpful and efficient in developing and finalizing our finances. Azmi was also very personable and treated my wife and me with understanding and respect. Actually treated us like family, I guess since this was our 4th car we purchased from Lustine. Azmi introduced us to Dan the General Manager who thanked us for our loyalty. Dan also offered a credit to update our GPS on our Durango. What a nice surprise. I could go on about our great experience, but will close with my highest recommendation for the Lustine Team.

I want to thank you,Doug, for the professional courtesy and excellent customer service that you showed me and my service dog Roxy 😁 Shannon Brinson SWA Disabled Veteran Army Retiree Owner/Handler of Service Dog and part time unicorn Roxanne Happy Owner of Dodge Durango ;-)

2014 Ram 1500 Add on: Navigation System Backup Camera Trailer Brake It is extremely rare for me to write reviews but my experience with Lustine Chrysler Dodge Jeep Service department is by far the best experience I have ever had trouble shooting a problem. I took my truck in because the Navigation System was not working, Bryant got me in as soon as I arrived and had the technician to start trouble shooting the problem. Bryant came back to me about an 1 hour later and told that they think it was the radio unit needed to be replaced. So they put one on order and sent me home. Bryant kept me updated constantly of the status of the order. The radio came in and we scheduled a time for me to drop my vehicle off and they got me a rental for the day. Couple days later Bryant called and said that my truck was ready. I picked up the truck and on the way home tried the Nav System it was still was not working. So I turned around and went back to the the dealership, Bryant was very remorseful and apologetic and ensured me that we would get to the bottom of it. It was the holidays so I decided to schedule another time to drop my truck off after the holidays. I dropped the truck off and got another rental car for about a week, they replaced the Navigation antenna and that didn't work. The only other thing to do was replace the radio again. But in order to do that the Chrysler Regional Technician would need to validate the issue. So they had to schedule a time to bring the truck back to when the regional technician was there. Bryant kept me informed weekly while we waited for the Regional Tech to be available. Finally, got a call from Bryant and we set a time for me to drop the truck off again. The Service Manager wanted me to drop it off a day early so that he could come familiar with the issue. During his evaluation he found that when the Back-up Camera was disconnected that the Nav System worked fine. So they called Lustine Toyota, right next door, to schedule a time for the technician who installs all the after market back up cameras, unfortunately the technician was on vacation. They put me in contact with the Lustine Toyota Server Lane Manager Thomas Ramey to schedule a time for me to have the technician who installed the Backup Camera. All in all Bryant kept me well informed of the status of everything that been going on with my truck. He truly wants his customers to happy with their service. I would highly recommend this service department.

Get Todd when you consider buying a car. Such a good salesman. He is very professional, knowledgeable knowledgeable, and has such a great personality. He was honest and respectful of my wishes and need throughout the process of buying my Jeep. Thank you Todd😀

We bought a used 2015 highlander. Jesse and Yonnes were able to settle with us on a great price for the car. The Finance Manager Azmi Sabah was very professional, honest and took exceptional care of us. He made sure that we were aware of all our options and did not try to up sale. Azmi even got us a better rate then our pre approved loan. He truly put the icying on the deal. We left this dealership with exactly what we wanted. We are very pleased with the purchase and experience. Thanks Azmi, Jesse and Yonnez!

When I saw the videos of the new 2019 RAM come out I knew I had to wait for these to come out as opposed to getting a 2018 off the lot. After searching various dealers when the 2019's just started to arrive I could not find the truck with all the options I wanted. I didn't want to buy a 60k+ truck and not have it perfect. Due to that I decided to place my first Factory Order for a car and build it to the exact specs I wanted. I was connected to the sales team at Ourisman in Clarksville, MD and I could not be happier with the end result. I live in Northern VA and the drive for me was about 80 miles but it was worth every bit of my time. I placed the order for my truck on Saturday 4/28 and it came in 7 weeks later on 6/16 when I picked it up. Through the entire process I was helped my Matt Moon in sales. Matt was super responsive with my all my questions while I was waiting on the truck and let me know the day it made it to the dealer. Matt made for a very pleasant buying experience and I would recommend anyone to him. My entire purchase was a NO NONSENSE process and it was an amazing experience. My sales price on the truck and trade in on my car were all agreed to when I placed the order back in April. There was no discussion of price when the truck came in and I actually got the truck for EVEN LESS since I could take advantage of a new rebate that I could not use before. I really got an amazing price on this truck. If you are in the market for a new truck there is nothing better on the road than these 2019 RAM's. You just have to test drive one to know how great they really are. The interior in the high end trims like the Limited I purchased are just jaw dropping gorgeous. Do yourself a favor and go check one out at Ourisman in Clarksville, MD and ask for Matt. He will be sure to take care of your every need! ~Ryan Y