New and Used 2020 Jeep Cherokee for Sale in Worcester, MA

Drove an hour from home with somewhat low expectations that we would end up driving away from the dealership with the actual car that I had been looking at. I had been researching car purchases for weeks - it's been 11 years since I actually purchased a brand new car - and was really going there with the intention of buying a pre-owned. Before heading down there - I had communicated with Mark Rossi - in the Internet Sales Dept - and told him I was interested in 2 specific Durango's - one was new and one was pre-owned. We set up a time/day to come down but there was no pressure from him. Thank you, Mark! When we arrived at the *complex* (because it really is) - we were *FLOORED* - never expecting such a sight because - let's face it - it's in the "boonies"! Mendon is beautiful - really - but still - the boonies! We were so pleasantly surprised to see that this was a state of the art complex - each Dealership is specifically decorated with a theme(i.e. Ford is the "music hall of fame") and all are gorgeous and immaculate. They even have their own diner - the Miss Mendon!! WOW - was that a treat!! We had lunch on them (our Salesman gave us a $25.00 coupon for lunch while were waiting for our numbers to be worked out) and that was awesome - the food is great - service excellent and friendly! That Diner is also spectacular and lovingly cared for - it's so obvious. As we walked through the property we saw all these other amazing amenities on site - car wash/detailing, rental and much more. We worked with a young salesman - who could not have been more professional - Tim Stein. For a gentleman just recently graduated from college - he is mature beyond his years and definitely headed in the right direction, He didn't miss a beat and dealt with our anxiety about this car purchase with good humor (thanks, Tim - I know we were probably a pain in the *ss!!), He really did try to give us the best options available and make sure we understood that difference between the pre-owned and the new in terms of pricing/payments and what the reality of what our trade was going to bring us but even with that he accepted the fact that we wanted to try to negotiate it anyway (we were unfortunately upside down on the trade....). In the end - we got a brand new 2017 Dodge Durango - it's actually the car of my dreams!! For the financing part of it - we ended up having to walk next door to work with Imperial Ford's Finance Manager - Kim Jacques - I wrote a separate review for her on the Imperial Ford Dealer - she is, hands down, the best finance manager in the business! I could not be happier - but I do expect to be driving it for a *long* time - lol!! It may have been more money - but the experience in and of itself - was really the *best* car buying experience I have had in my lifetime - and my husband can say the same. We have purchased many cars over the years and dealt with unethical dealers (hence the upside down trade...) and were very leery going into this purchase. I can safely say that we won't ever go anywhere else again to buy a new car. My husband is also a Dodge owner (Ram Truck) and he intends to go to Imperial to purchase a new truck from them in a year or so and we fully expect that we will get the same excellent treatment and deal. It was well worth the one hour drive - and now I look forward to driving to the beautiful little town of Mendon! Thanks, Tim, Mark, Kim and Imperial!

We had a great experience buying a "slightly used" 2017 vehicle. Ed Kelly was our sales representative, and he went out of his way to make the experience a positive one. He took the time to show us several vehicles, and take them out for a test drive. Very personable and friendly, and knowledgeable about the vehicles. Really seemed to care! I'll be back, as will my family members. Thank you.

I drove all the way from Vermont to this dealership in Massachusetts because I was able to negotiate the best price, by far, compared to anywhere else I shopped. I started with the Internet sales person, which was a rather generic experience. Then I got connected with Ed Kelly in sales and was blown away! Ed is a no-nonsense kind of salesperson and it is no surprise to find out his remarkable professional career was in something very different, which is ironically probably why he is such a great salesperson. He got down to the bottom line quickly and with no "weasling" like so many salesmen. We struck a deal on the phone and I planned my trip down to seal it. At 10:30 on the night before my trip, I had a few questions regarding the transfer of registration and title to VT and sent a message to Ed, not expecting him to respond. To my surprise he jumped right on it and we traded several more messages until I was up to speed. He said the time of day was no concern. When I got to MA, a small wrinkle in the plan caused a small inconvenience for me, which was no fault of the dealership or Ed. Nonetheless, Ed was extremely apologetic and strong-armed the management into giving me a significant added discount for my ???discomfort.??? I liked the way he took control of the situation without the need to ???get approval??? for our change of plans and price point. Ed made this deal easy, fair, and honestly--fun! Oh, and he threw in a complimentary dinner at the local diner (blueberry pie a ???must???). I have purchased many new cars over the years, and I can honestly say that Ed enabled the best sales experience I have EVER had. I highly recommend connecting with Ed at Imperial if they have a car you are interested in. Be sure to ask him about his professional history and you will be glad you did!

We purchased our 2014 Grand Cherokee {GC} two years ago. Joel Cohen was our sales person and he was very cordial, patient and helpful. We looked at cars for several days and he was very helpful in finding the Jeep of our dream. He helped us with a detailed lesson on all the features on this loaded Grand Cherokee Overland. Ever since we have returned to Imperial Cars for all our Service. We recently purchased a set of four OEM tires and a 4-wheel alignment from Imperial and were satisfied with the price and service. The department is excellent in providing service and most important it is delivered in a timely manner. We purchased a second car for my family this year, a used 2015 Subaru Outback. I've also recommended Imperial to my son and he purchased his Jeep GC there as well. I would recommend Imperial and our salesman Mr. Joel Cohen to anyone who is looking for a car. John Parmentier, Blackstone, MA

I have been researching buying a new or used Jeep for months. When I came to this dealership, i was lucky enough to meet with Michael Steere. He answered every single one of my extensive questions( even over the phone and at inconvenient business hours, he was patient and honest). I do not take buying a car as a minor life decision, so this was very helpful to me, and different from my experiences with other dealerships. I would recommend anyone looking for a new or used car on a budget to come here and have the comfort of knowing that you will have a rare honest salesman.

Jamaal was very helpful and patient. He took the time to show various models and was never pushy. He immediately followed up on every question and seamlessly organized the resources of the dealership. I love the car that I leased and would recommend this dealership to anyone interested in a jeep.

My recent visit to Brigham Gill was a very upbeat and pleasurable experience, I am just starting the process of purchasing a new vehicle and was helped tremendously by Jim T. Jim is so knowledgeable , polite, friendly but professional and answered each and every question that I had for him. He made the search much easier and easy to understand. Thank you Jim for all the time you spent with me.

I stopped in with my sixteen year old son who will be getting a car in the near future. We spoke with Brian Colpak who could not have been nicer. He took his time with my son and me and did not pressure us at all. Brian knew we would not be buying a car until my son got his license, yet he still took the time to guide us through the different options. I certainly could find a dealer closer to home, but because Brian was so kind and generous with his time I will definitely be coming back to purchase my son's vehicle here! Thanks again Brian!

This is the fifth car me and my family get with Brigham Gill and I couldn't be happier. All of us are transitioning to Jeep because of their awesome prices and awesome cars! I couldn't be happier with the service and professionalism I received.

I would definitely recommend Brigham Gill to friends/family. I bought a Jeep renegade yesterday. I hate buying cars because I've always had sales people who were super pushy. There was never any pressure. My salesman spent quite a while with me going over numbers and the best options for me. The next time I need a car I would ask for him to help me again. Jamaal did a fantastic job. Below is his name and contact info: Jamaal Guillaume Sales & Leasing Consultant (508)652-6614

I've had my new Jeep Renegade for a whole month and I love it! I've never had a new car, and had the same used car since I started to drive--for 13 years! I'd heard lots of horror stories about being pushed to buy things you don't really need. Or being quoted a price that quickly goes up and up to get what you want. None of that was the case with my experience. I did lots of research online and found the make, color, and best price was with Brigham-Gill. I was very worried that the price would be different once I'd fallen in love with the car. They had an appointment available for the time that worked best for me. They had the car all ready to go ahead of time. I met Stewart and he was great. He has a quiet, non-pushy manner. He told us about the car as he guided us on the test drive. Going over the numbers, everything was exactly as it had been laid out online. NO SURPRISES! I was so relieved. There was a modest dealer fee, as to be expected. There was no pressure to buy the car, but I had already made my decision. After signing lots of papers, the man in charge of financing went over two extra options--which I politely declined. He didn't push any further. The only tough part was that I was from NH, so I had to go drive back to my house (1.5hrs) then to the town office, who sent me to the DMV (40mins away), then back home, and back to the dealer. But that same day, after writing my check, I had my car! They even took my old car on trade-in. Overall it was a straightforward, painless experience. And I love my car! It's awesome. It makes me look forward to the winter and not getting stuck again! Highly recommend this dealer and especially Stewart! and the Jeep Renegade, too!

Jamaal Guillaume at Brigham-Gill was one of the best car salesman I've ever dealt with. Our conversation was low pressure, realistic, and our negotiation was reasonable. I felt like I got a great car at an honest price and received a fair value for my trade in. Mike Stenstream quickly and efficiently prepared my financing and I was in and out with my new car in about 2 hours. After the sale Jamaal was very responsive with the insurance / registration process and I had my new registration the next day. I would highly recommend this dealership if you're in the market for a new Jeep or like me, shopping for a solid used car. I took the used car I purchased to a mechanic for a full mechanical inspection and all he had to say was "they went through it fully....this car is mint including new tires and breaks...." Great experience all around!

I want to thank Brigham Gill and Tyler Cabral for the great buying experience. I came into the dealership just to browse and planning on making a purchase early next year. I was politely greeted at the entrance by Tyler and I asked if I could check out a few Jeeps but wasn't ready to commit to anything at the moment. Tyler with no hesitation probably knowing I wasn't buying that day said "absolutely" and showed me around the lot. After driving a Grand Cherokee that was very appealing to me I asked If I could get numbers on the vehicle we had driven and he sat me down and asked a few needed questions...after getting pricing and payments I decided to check out a few others at another dealership to compare...( what a mistake ). The other dealer gave me the run around and weren't willing to give the best possible price unless I was buying that day and they completely changed my mind about wanting to buy a new vehicle at all...after going home and discussing with the wife, I realized Brigham Gill and Tyler gave me the best numbers, customer service and I was treated in a very professional manner. I called Tyler the next day and him know that I appreciated the way he worked with me and that I decided to purchase earlier than I had planned. Now I'm a proud owner of a new Grand Cherokee. its unbelievable how 2 locations selling the exact same vehicle and 2 men doing the same job can be so different. I have never had a more pleasant experience buying a new vehicle like I have had here and I'm very thankful and planning to give them my business again in the future. Thank you!!! MD

I would like to share my experiences with leasing a new 2017 Jeep Cherokee from Brigham-Gill Jeep in Natick, MA. To begin, I had shopped on line with other Massachusetts Jeep Dealerships. My wife and I had established a budget for leasing a new vehicle. After going back in forth with other dealerships, I contacted Brigham-Gill. Stewart Powell informed me that he would be my sales representative, and that he would give us his "best" price up front. Stewart gave me a price that fit our budget perfectly. Needless to say, we are picking up our new Jeep on March 11th. Stewart showed me the out most professionalism and courtesy. He also assisted me in meeting Muhammad Kaleem, Business Manager, to fill out requested documents. I would "highly" recommend working with Stewart Powell. Brigham-Gill is a "great" dealership, and should be considered when purchasing a new or used vehicle.

We recently purchased a 2016 Jeep Renegade from Brigham-Gill. Over the last two years, Brigham-Gill has serviced our vehicles and we have received only the best care and service! Our recent experience in purchasing was no different! We take our hats off to Jamaal Guillaume for his professionalism and world class understanding and support of our desires and requirements. Clearly Jamaal is in the top of his class and we are grateful for one of the best purchasing experience of our lives.....and this says alot, as we have purchased vehicles all over the world! Thank you Brigham-Gill and Thank you Jamaal Guillaume! Many blessings and bests!

Great place to buy a new or used vehicle. Very friendly and knowledgeable people, Tyler Cabral Was a pleasure to deal with. Thank you guys and I'll be seeing you guys again in the future!!!! Tim

I am a car person. I love to drive. I love to be comfortable in my cars, I love to feel energized by driving fast cars, and am a huge lease fan as it keeps me in new models every few years. The only part of the car experience that I don't love is that of buying them. Generally, dealerships are unpleasant places to be; I often feel rushed, or pressured - and then hugely annoyed because I do my research and hate informing dealers ABOUT the vehicles that they sell... The experience that I had at Brigham-Gill and with Scott Cavicchi was unlike any that I have had in the past. I walked in with the intention of trying out the new Jeep Grand Cherokee, Summit edition, after having spent weeks in Audi, Lexus, Jag, and Mercedes dealerships, and walked out with a fantastic lease! Not only did I get the car that I wanted, but Scott worked with me to make the experience fast, easy, and totally pleasant. I am a Brigham-Gill loyalist for life!