We have been buying from John for years. He has made our experience with Grogan a pleasure and will not purchase anywhere else. The accounting department was ready for us when we came in and made things quick. We have never experienced any issues and don???t intend to based on the level of service Grogans employees provide. Thanks!
Sleek, sporty and affordable
by Jzepnick from Green Bay, WI
January 25, 2019
This compact SUV is sporty yet practical. Love the design and features that came with it. Drives great in snow and is very comfortable. Love the navigation system, back up camera and the remote start!
With the last couple cars I???ve purchased elsewhere I???ve learned to dread the all day affair, I was pleasantly surprised to find that from the time I walked into the dealership to the time I left in my new car was under three hours which included my test drive, trade in and establishing financing; Everyone I interacted with was wonderful and there way zero pressure to hurry up and make a decision. This is the third vehicle my family has purchased from salesman John Baertschi over the years and we???ll just keep coming back.
First SUV I’ve owned
by Bryantcar from Oklahoma City, Ok
November 29, 2018
I have owned my Jeep Compass for 4 days and so far I ave enjoyed the space, the smooth drive it offers. I especially like the big dials for the radio vplume controls.
Lisa Schaaf helped me through the process of selecting a vehicle with all the requested options. She was professional, friendly and patient. It took me a couple weeks to figure out what I wanted. Lisa answered my questions with ease, addressed my concerns and helped keep my confidence with buying a Ram 1500. Researched within 100 miles radius and their pricing is competitive. Highly recommend.
by Shanna Jeep owner from Middletown De
November 15, 2018
Well I had to drive it home in the dark and today it’s a mixture of snow sleet and rain , so I’m excited to be able to enjoy it when the weather clears up
The staff at Grogan's is amazing. I shopped country-wide for a specific model, and found a tremendous bargain in their online inventory. On arrival in Toledo, a staff member picked us up and brought us to the dealer. We were introduced to the folks in sales, and the rest is history. From our initial contact via long distance, to delivery, I have to say that my experience with Grogan's was one of the most positive experiences that I have had in making a vehicle purchase. Thanks, Grogan's!!
Nice on the outside
by Me2 from Charleston
October 8, 2018
Very excited to get the smaller version of the Cherokee. Inside basic, the cloth seats are killing my leg, cushion is pitiful. Cant get out with out side panel hurting my leg. Drives ok, little speed.
Dave went above and beyond to get the truck I purchased ready by staying late and making my pick-up go smoothly even on his day off. He had everything in order for a smooth and effortless pick-up of my new truck!!
Love this vehicle!!
by Paige from Amherst, NY
June 16, 2018
The size of the Jeep Compass 2017 is perfect. I love where everting is. The car rides so smooth and there is so much space inside.
So I thought that this experience was going to be long, confusing and tedious but it was just the opposite. Grant Misson and the sales staff were nothing but friendly and straightforward. I had a very pleasant experience and walked away with the car I wanted at the price I could work with..
Went looking for a truck as soon as I got out of my car and walked in David was there to help meet everything we was looking for I told him exactly what we wanted and he didn't try to persuade me from getting what we wanted. He help find the right truck with the right price we was looking for! My wait time wasnt long at all from beginning to end less than 3 hrs which is great to me I didn't feel rushed but also didn't have to be there forever. I left feeling confident in my choice, the total price and my monthly payment. Thanks for all your hard work David for getting my family exactly what we need! 😁 Anyone looking for a great experience go see the yark family on Central Ave Toledo Ohio.
I was looking for a Honda Fit and found many listings online. I emailed several asking for the VIN or Carfax. One kept saying it would send a VIN but never did. Another insisted I should call him first. Charlie's stood out because far from hiding, it had posted the Carfax in its listing.
It was a good history, so I emailed late Friday night to say I was interested. Larry responded by email first thing Saturday morning, giving his cell number.
By the time I called he was taking the car to be checked out. When I asked if there was room to negotiate on the price, he said there was some and he'd know more after the inspection. He called back to say that it needed new tires, so he'd gone ahead and had them put on.
He then warned me that it had a broken side mirror and detailed a few cosmetic issues (it was a 2007 model) and quoted a very fair price. My wife and I drove down from Ann Arbor and he handed over the keys for a test drive. All went well and we came back to close the deal.
Matt handled the paperwork very professionally, including the Michigan title application. There were no surprises - the price was exactly as agreed. We got a great car at a great price, and had the best car-buying experience of our lives.
Thank you Larry, Matt, and everyone at Charlie's!
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