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Used 2019 Jeep Compass for Sale in Fredericksburg, VA

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Used
$17,494 12,367 mi.

2019 Jeep Compass Latitude

Great Deal
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Cowles Nissan
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(888) 627-9934
4.5 (414 reviews)
25 mi. from 22402
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Cowles Nissan Review
Service
by Shameeka randolph from Chantilly va
November 5, 2018
5 5 5 5 5 4.5 (414 reviews)
I was referred to ebony singleton by my sister. So when I called down there and asked her what she could do for me she told me come in and let's work out some numbers. And told me every thing I needed to bring when I came in.
2019 Jeep Compass Latitude Review
I have never owned a new car
by Blondie2611 from Lebanon Pennsylvania
May 8, 2019
5
the car meet all my needs and is in excellent condition just wish it would be a different color i dont like white. it gets dirty to quick
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Jeep Certified
$22,400 11,068 mi.

2019 Jeep Compass Limited

Good Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Lustine Chrysler Jeep Dodge RAM
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(888) 799-3387
4.3 (1053 reviews)
26 mi. from 22402
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Lustine Chrysler Jeep Dodge RAM Review
Fantastic Experience at Lustine
by Joconnor32 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.3 (1053 reviews)
We purchased a 2018 Jeep Cherokee at Lustine in Woodbridge,VA yesterday. What a great experience from Nino Sam our salesman to Azmi Sabah our Finance Manager to Dan Kahn Lustine???s General Manager. What can easily be a stressful experience was a very positive and rewarding experience. Sam was very knowledgeable and personable; no sales pressure in the least. He quickly understood our needs and helped narrow down our selection. I highly recommend looking for Sam to help find the right car for you. While negotiating our price, Doug from the Service Department came over to say hi to us. We bought our 2015 Durango from Doug when he was in sales. Azmi was very helpful and efficient in developing and finalizing our finances. Azmi was also very personable and treated my wife and me with understanding and respect. Actually treated us like family, I guess since this was our 4th car we purchased from Lustine. Azmi introduced us to Dan the General Manager who thanked us for our loyalty. Dan also offered a credit to update our GPS on our Durango. What a nice surprise. I could go on about our great experience, but will close with my highest recommendation for the Lustine Team.
2019 Jeep Compass Limited Review
The Jeep Compass is excellent !.
by John TX. from McKinney, Texas
May 8, 2019
5
The Compass is an excellent car for anyone that wants a reliable and great looking. If you live in or around McKinney, Tx. Dodge City of McKinney is the place to go !!.
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Jeep Certified
$20,000 10,068 mi.

2019 Jeep Compass Latitude

Good Deal
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg
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(888) 265-1574
4.8 (96 reviews)
3 mi. from 22402
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Safford of Fredericksburg Sold A Vehicle
by Brown from Richmond, VA
November 5, 2018
5 5 5 5 5 4.8 (96 reviews)
Joann Cook was a breath of fresh air. Exceptional people at the Fredericksburg location. Will definitely go back to purchase a vehicle. Go check them out. Joann T. Cook Instant Cash Offer Acquisition Coordinator Safford of Fredericksburg Chrysler Jeep Dodge 5202 Jefferson Davis Hwy Fredericksburg, VA 22408 (540) 898-7200 ext. 7265 jcook@saffordauto.com Brown family of Richmond VA
2019 Jeep Compass Latitude Review
Gorgeous car when it starts
by ETDuncan from Huntington Beach CA
May 2, 2019
3
There are issues with the car not starting at times. Seems to be a big issue with the newer compass models. Dealerships can't seem to resolve the computer glitch that keeps happening. One month old and been in the shop 3 times for this no start issue.
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Jeep Certified
$22,000 14,631 mi.

2019 Jeep Compass Limited

Good Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg
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(888) 265-1574
4.8 (96 reviews)
3 mi. from 22402
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Jerry
by Jerry from Fredericksburg, Va
December 3, 2018
5 5 5 5 5 4.8 (96 reviews)
Brought truck in for tailgate latch block recall. Had slight mixup initially but Josh took care of it and also did a second recall on PCM update. All work done even quicker than estimated time. Thanks
2019 Jeep Compass Limited Review
Great value for the money!!
by Xenia Juarez from Dallas
May 1, 2019
5
Excellent vehicle meets all my expectations. I enjoy driving it that I dont want to get out of it. Received great compliments from friends and family!!
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Jeep Certified
$22,000 16,310 mi.

2019 Jeep Compass Limited

Good Deal
  • Ext. Color: Green
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg
() -
(888) 265-1574
4.8 (96 reviews)
3 mi. from 22402
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Treated like royalty!
by RJR from Philly, PA
December 3, 2018
5 5 5 5 5 4.8 (96 reviews)
Steve got me checked in with ease, made sure I was comfortable throughout the process, finished the oil change quickly and checked me out with the same ease! Enjoyed the process!
2019 Jeep Compass Limited Review
Always owed Jeep
by Jeep fan from Warwick Rhode Island
May 1, 2019
5
I have always Owen a Jeep product have always had good luck with them I like the four cilender the new color the new seats and the new screen
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Jeep Certified
$20,700 8,278 mi.

2019 Jeep Compass Latitude

Good Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Lustine Chrysler Jeep Dodge RAM
() -
(888) 799-3387
4.3 (1053 reviews)
26 mi. from 22402
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Lustine Chrysler Jeep Dodge RAM Review
It's A Puppy!The great reactions for a Service Dog.
by Shannon Brinson from DealerRater.com
December 3, 2018
5 5 5 5 5 4.3 (1053 reviews)
I want to thank you,Doug, for the professional courtesy and excellent customer service that you showed me and my service dog Roxy 😁 Shannon Brinson SWA Disabled Veteran Army Retiree Owner/Handler of Service Dog and part time unicorn Roxanne Happy Owner of Dodge Durango ;-)
2019 Jeep Compass Latitude Review
Love / Hate
by Ams from Gainesville, NY
May 1, 2019
3
Like the look, style & size. Not happy with the so called Anti Theft set up. I bought the car in March 2019. 2019 Compass. Within three days I was stranded. It would not start. Long story short, several calls to the dealer, roadside assistance and was informed of a built in anti theft program that cannot be disconnected. The fix. Walk away for an hr, come back, hold brake for count of three and it will clear & start. To date this has happened four times. This anti theft set up was never mentioned when purchased. Dealer was as confused as i was initially and said they were unaware of this programming. This is a disaster in the making. What would happen if you were in an emergency situation and this anti theft program locks your car down!
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Jeep Certified
$22,000 19,670 mi.

2019 Jeep Compass Limited

Good Deal
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg
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(888) 265-1574
4.8 (96 reviews)
3 mi. from 22402
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Great service!
by SamE from King George
December 3, 2018
5 5 5 5 5 4.8 (96 reviews)
We drove a little further to get our truck serviced here. Customer service is awesome. Our service manager Josh was great. I only wish they wash your vehicle after service. Other than that, I am a happy customer.
2019 Jeep Compass Limited Review
So far so good
by Glassy from Carroll Iowa 51401
April 30, 2019
5
Right now we like it but we haven’t even had it a week yet, so really hard to tell if there are things we don’t like yet!
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Jeep Certified
$23,000 17,807 mi.

2019 Jeep Compass Limited

Good Deal
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg
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(888) 265-1574
4.8 (96 reviews)
3 mi. from 22402
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Truck Service
by Joe from Fredericksburg, VA
December 3, 2018
5 5 5 5 5 4.8 (96 reviews)
Scheduled truck service online...super easy and quick. Received multiple text messages as reminders. Dropped truck off the nigh before....received message trucks was finished....in and out in less than two hours. Best service to date!!!
2019 Jeep Compass Limited Review
I love my Jeep!
by Janet from Montevideo, MN
April 27, 2019
5
We love the way the Jeep rides, the 4 wheel drive, the fact that it's higher off the ground, the fuel mileage. It is so smooth to drive. So comfortable. And so pretty! Love the laser blue color. The interior is pretty sharp looking too! I wanted something for driving through bad weather in winter, higher off the ground that was comfortable, but had had a nice ride and had fuel economy too. Wanted something that looked good too!
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Jeep Certified
$22,000 23,881 mi.

2019 Jeep Compass Trailhawk

Good Deal
  • Ext. Color: White
  • Int. Color: Red
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg
() -
(888) 265-1574
4.8 (96 reviews)
3 mi. from 22402
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Great Service!
by Satisfied Customer! from Stafford, VA
December 3, 2018
5 5 5 5 5 4.8 (96 reviews)
I was very pleased with the service! I had a recall completed, software update & complete check on my truck. I was in & out very quickly and associate Gil was very helpful with all the questions I had.
2019 Jeep Compass Trailhawk Review
A lot of bang for the buck!
by CarLoverMA from Massachusetts
April 27, 2019
5
I purchased a 2019 Compass Limited in February 2019. Saw a good amount of snow with it, and it performed excellent in the snow. My ONLY complaint is the stupid ESS (Electronic start stop system) it does not save any money on gas, and it's annoying. But It's become habit to start the car and immediately press the button to turn it off. Jeep should have given the option to permanently turn it off. Interior comfort is wonderful, good passenger room in the rear as well. Exterior styling is awesome, it looks like a baby Grand Cherokee but with way better color choices. I'm getting close to 30mpg with it, and I am a self confessed lead foot. I wish the interior wasnt so much black on black on black, but I easily remedied that with some accent trim pieces to break up all the black. This vehicle has many features other Mfg do not even offer. I'm very happy with it so far 2 months into ownership. I've been reading that this could also do easy to medium off roading tho I have not tried that yet.
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Jeep Certified
$23,000 19,839 mi.

2019 Jeep Compass Trailhawk

Good Deal
  • Ext. Color: Red
  • Int. Color: Red
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg
() -
(888) 265-1574
4.8 (96 reviews)
3 mi. from 22402
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Electrical problem
by Paul from Spotsylvania, Va
December 7, 2018
5 5 5 5 5 4.8 (96 reviews)
Turned out a rodent had chewed thru some wiring. Martha kept me updated on the diagnostic’s and repair. Had it fixed the next day. Great service!
2019 Jeep Compass Trailhawk Review
Amazing ride!
by Kelsielee34 from Ada, Oklahoma
April 25, 2019
5
It’s beautiful! Very comfortable and plenty of room for growing my family. Handles like my 2 door car that I used to have for 14 years!
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Used
$22,500 21,176 mi.

2019 Jeep Compass Trailhawk

Good Deal
  • Ext. Color: Silver
  • Int. Color: Red
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg
() -
(540) 358-3081
4.8 (96 reviews)
3 mi. from 22402
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Great Deal, Fast Buying Process, Nice Folks
by Carl & Sue from Northport, ME
November 5, 2018
5 5 5 5 5 4.8 (96 reviews)
We stopped on a Saturday afternoon to look at a 2014 Town & Country that we had seen on Cars.com. We test drove it, liked it and very easily got an outstanding deal. The buying process was the fastest I've ever encountered short of a private sale. Simple, no haggling, no confusion, no waiting. We were on our way with our new car in about 2 1/2 hours!
2019 Jeep Compass Trailhawk Review
Smooth ride
by Buddyespi from Escondido
April 19, 2019
5
Good car for a small family and it has a plug for your iPads and the drive was smooth and took the turns and the sound quality is good also
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Jeep Certified
$19,500 20,498 mi.

2019 Jeep Compass Latitude

Good Deal
HOT CAR
  • Ext. Color: Blue
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg
() -
(888) 265-1574
4.8 (96 reviews)
3 mi. from 22402
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Shopping for a F350
by Douglas88 from Chesapeake , Va.
November 6, 2018
4 4 4 4 4 4.8 (96 reviews)
I contacted them via Cars.com for a F350 truck . I was called and contacted by at least 4 different people . All of my questions were addressed . Due to time and distance constraints , I purchased from a closer dealer .
2019 Jeep Compass Latitude Review
Best car we’ve bought
by Moses from El Paso tx
April 17, 2019
5
Awesome ride we love our new 2019 Jeep Compass sport 4x4. Best car we’ve owned smooth and safe a lot of room and the color is awesome
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Jeep Certified
$24,000 9,307 mi.

2019 Jeep Compass Limited

Fair Price
HOT CAR
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg
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(888) 265-1574
4.8 (96 reviews)
3 mi. from 22402
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Customer
by Gina Coppock from Kill Devil Hills, NC
December 3, 2018
5 5 5 5 5 4.8 (96 reviews)
Car was serviced immediately when I brought it in and repaired by the time they said it would be ready. Everyone was very professional, courteous, and friendly. They also kept in touch regularly to let me know what was happening. Excellent service!!!
2019 Jeep Compass Limited Review
Good car
by Luigui from Puerto Rico
April 17, 2019
4
This car is good. Comfortable, good looking, nice interior, and fuel economy. I own this car. It an excelente SUV. I’m love it. Great car
Jeep Certified
$20,700 9,721 mi.

2019 Jeep Compass Latitude

Good Deal
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Lustine Chrysler Jeep Dodge RAM
() -
(888) 799-3387
4.3 (1053 reviews)
26 mi. from 22402
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Lustine Chrysler Jeep Dodge RAM Review
Navigation System not Working -- Service Rep Braynt Jones
by pkupman01 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.3 (1053 reviews)
2014 Ram 1500 Add on: Navigation System Backup Camera Trailer Brake It is extremely rare for me to write reviews but my experience with Lustine Chrysler Dodge Jeep Service department is by far the best experience I have ever had trouble shooting a problem. I took my truck in because the Navigation System was not working, Bryant got me in as soon as I arrived and had the technician to start trouble shooting the problem. Bryant came back to me about an 1 hour later and told that they think it was the radio unit needed to be replaced. So they put one on order and sent me home. Bryant kept me updated constantly of the status of the order. The radio came in and we scheduled a time for me to drop my vehicle off and they got me a rental for the day. Couple days later Bryant called and said that my truck was ready. I picked up the truck and on the way home tried the Nav System it was still was not working. So I turned around and went back to the the dealership, Bryant was very remorseful and apologetic and ensured me that we would get to the bottom of it. It was the holidays so I decided to schedule another time to drop my truck off after the holidays. I dropped the truck off and got another rental car for about a week, they replaced the Navigation antenna and that didn't work. The only other thing to do was replace the radio again. But in order to do that the Chrysler Regional Technician would need to validate the issue. So they had to schedule a time to bring the truck back to when the regional technician was there. Bryant kept me informed weekly while we waited for the Regional Tech to be available. Finally, got a call from Bryant and we set a time for me to drop the truck off again. The Service Manager wanted me to drop it off a day early so that he could come familiar with the issue. During his evaluation he found that when the Back-up Camera was disconnected that the Nav System worked fine. So they called Lustine Toyota, right next door, to schedule a time for the technician who installs all the after market back up cameras, unfortunately the technician was on vacation. They put me in contact with the Lustine Toyota Server Lane Manager Thomas Ramey to schedule a time for me to have the technician who installed the Backup Camera. All in all Bryant kept me well informed of the status of everything that been going on with my truck. He truly wants his customers to happy with their service. I would highly recommend this service department.
2019 Jeep Compass Latitude Review
Nice, Smaller SUV
by JKH1834 from Indianapolis, IN
April 13, 2019
5
I looked at many cars before I picked the Compass. I needed a smaller SUV and I wanted a vehicle that was more stylish than my Rogue. This car is so nice! The interior is beautiful and comfortable. The exterior is sleek and stylish. I am very pleased with this vehicle.
We found additional vehicles that are close to your year range.
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Jeep Certified
$19,200 22,949 mi.

2018 Jeep Compass Altitude

Great Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg
() -
(888) 265-1574
4.8 (96 reviews)
3 mi. from 22402
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Safford of Fredericksburg Sold A Vehicle
by Brown from Richmond, VA
November 5, 2018
5 5 5 5 5 4.8 (96 reviews)
Joann Cook was a breath of fresh air. Exceptional people at the Fredericksburg location. Will definitely go back to purchase a vehicle. Go check them out. Joann T. Cook Instant Cash Offer Acquisition Coordinator Safford of Fredericksburg Chrysler Jeep Dodge 5202 Jefferson Davis Hwy Fredericksburg, VA 22408 (540) 898-7200 ext. 7265 jcook@saffordauto.com Brown family of Richmond VA
2018 Jeep Compass Altitude Review
Great car
by Rose77 from Chicago IL
May 14, 2019
5
This car is absolutely amazing. It’s great in the snow and very reliable. Go to see Jared at Arlington Heights CDJR! He’s so great! He helped me find exactly what I was looking for! He’s young but extremely knowledgeable.
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Used
$17,001 23,563 mi.

2017 Jeep Compass Latitude

Good Deal
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Safford Kia of Fredericksburg
() -
(540) 322-3532
4.2 (67 reviews)
3 mi. from 22402
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Safford Kia of Fredericksburg Review
Ms Mathews
by Elizabeth M from Rhoadesville, Va
December 3, 2018
5 5 5 5 5 4.2 (67 reviews)
The staff at Safford Kia is outstanding. My sales rep, Eric Ellia, did a fantastic job. He was very thorough and answered all my questions. He went over everything about my new car and made me feel like he genuinely cared about my experience. When he said that if I needed anything at all in the future to feel free to contact him I believe he really meant it. He really cares about the customer. I would recommend Eric and Safford Kia to ANYONE looking for a car!
2017 Jeep Compass Latitude Review
Best newer car I've owned
by V.Helton from Kingston, IL
March 12, 2019
5
This car has a great radio, heated seats, comfortable seating. Cup holders in the back seat. Plenty of space my kids and I. 4wd all the time. And buttons on both sides of the steering wheel.
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Used
$11,990 60,024 mi.

2017 Jeep Compass Latitude

Great Deal
  • Ext. Color: Red
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Lucky Line Motors
() -
(540) 412-3621
3.2 (79 reviews)
2 mi. from 22402
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Lucky Line Motors Review
F 350
by Keith from King George, VA
December 3, 2018
5 5 5 5 5 3.2 (79 reviews)
Came in to pick up a truck to haul my boat. the vehicle, price and service were excellent. i was in and out. Highly recommend!
2017 Jeep Compass Latitude Review
Mediocre
by LisaMarie from Bassett, Va
March 3, 2019
3
Car is very slow. Doesn’t have much power at all. Seems like it would be more updated with technology being a 2017. I am having regrets on purchasing this vehicle
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Jeep Certified
$18,000 19,904 mi.

2017 Jeep Compass Latitude

Good Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg
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(888) 265-1574
4.8 (96 reviews)
3 mi. from 22402
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Great service!
by SamE from King George
December 3, 2018
5 5 5 5 5 4.8 (96 reviews)
We drove a little further to get our truck serviced here. Customer service is awesome. Our service manager Josh was great. I only wish they wash your vehicle after service. Other than that, I am a happy customer.
2017 Jeep Compass Latitude Review
Best suv ever
by Lizzie ride from Branson mo 65616
February 24, 2019
5
And I was SUV shopping I fell in love with the jeep compass because it has lots of room but yet it’s small enough for an SUV to be manageable on the road. And it’s easy to maneuver and good on gas mileage so this would definitely be a great starter SUVs for somebody looking to get their child a reliable safe Truck
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Jeep Certified
$22,500 20,343 mi.

2018 Jeep Compass Limited

Fair Price
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg
() -
(888) 265-1574
4.8 (96 reviews)
3 mi. from 22402
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Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Truck Service
by Joe from Fredericksburg, VA
December 3, 2018
5 5 5 5 5 4.8 (96 reviews)
Scheduled truck service online...super easy and quick. Received multiple text messages as reminders. Dropped truck off the nigh before....received message trucks was finished....in and out in less than two hours. Best service to date!!!
2018 Jeep Compass Limited Review
Love this car!
by Shelz from Lakeland, Fl
May 11, 2019
5
I absolutely love everything about this car! It is so comfortable and reliable. The buying process was so easy and fast. I appreciate that they valued my time.
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Jeep Certified
$16,800 48,220 mi.

2018 Jeep Compass Sport

Fair Price
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Manual
  • Drivetrain: 4x4/4-wheel drive
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Lustine Chrysler Jeep Dodge RAM
() -
(888) 799-3387
4.3 (1053 reviews)
26 mi. from 22402
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Lustine Chrysler Jeep Dodge RAM Review
Navigation System not Working -- Service Rep Braynt Jones
by pkupman01 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.3 (1053 reviews)
2014 Ram 1500 Add on: Navigation System Backup Camera Trailer Brake It is extremely rare for me to write reviews but my experience with Lustine Chrysler Dodge Jeep Service department is by far the best experience I have ever had trouble shooting a problem. I took my truck in because the Navigation System was not working, Bryant got me in as soon as I arrived and had the technician to start trouble shooting the problem. Bryant came back to me about an 1 hour later and told that they think it was the radio unit needed to be replaced. So they put one on order and sent me home. Bryant kept me updated constantly of the status of the order. The radio came in and we scheduled a time for me to drop my vehicle off and they got me a rental for the day. Couple days later Bryant called and said that my truck was ready. I picked up the truck and on the way home tried the Nav System it was still was not working. So I turned around and went back to the the dealership, Bryant was very remorseful and apologetic and ensured me that we would get to the bottom of it. It was the holidays so I decided to schedule another time to drop my truck off after the holidays. I dropped the truck off and got another rental car for about a week, they replaced the Navigation antenna and that didn't work. The only other thing to do was replace the radio again. But in order to do that the Chrysler Regional Technician would need to validate the issue. So they had to schedule a time to bring the truck back to when the regional technician was there. Bryant kept me informed weekly while we waited for the Regional Tech to be available. Finally, got a call from Bryant and we set a time for me to drop the truck off again. The Service Manager wanted me to drop it off a day early so that he could come familiar with the issue. During his evaluation he found that when the Back-up Camera was disconnected that the Nav System worked fine. So they called Lustine Toyota, right next door, to schedule a time for the technician who installs all the after market back up cameras, unfortunately the technician was on vacation. They put me in contact with the Lustine Toyota Server Lane Manager Thomas Ramey to schedule a time for me to have the technician who installed the Backup Camera. All in all Bryant kept me well informed of the status of everything that been going on with my truck. He truly wants his customers to happy with their service. I would highly recommend this service department.
2018 Jeep Compass Sport Review
Like sofar
April 28, 2019
5
So fare we like the choice we made on the purchase of our 2018 Jeep Compass and the fetchers that it has we are enjoying.
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