Got a prompt call back on a holiday, indicating that they are on top of things.
The vehicle I was interested had been sold , but at least they were truthful and did not waste my time.
2014 Jeep Grand Cherokee Limited Review
Jeeps are all I buy. They are awesome!
by SidneyJ from Jackson, MS
May 11, 2019
5
Great looks, unparalleled performance, excellent resale value. I currently own 2 Jeep Grand Cherokees and the plan is to add a Wrangler within the next couple of years.
Came in to pick up a truck to haul my boat. the vehicle, price and service were excellent. i was in and out. Highly recommend!
2014 Jeep Grand Cherokee Limited Review
Most durable, comfortable, versatile.
by HML207 from Westbrook, Maine
May 9, 2019
5
I love my Jeep and I can not rave about it enough. It has taken me down dirt roads, on the highway, and simply down plain old back roads for the two years I’ve owned it and I haven’t had any issues. It handles amazingly in the northeast snow that we have. it is a 5.7L and I get GREAT gas mileage with it- 20-22 mpg depending on backroads/highway speeds. I highly recommend a Jeep Grand Cherokee limited to anyone shopping for a 4WD vehicle that won’t give you a headache. It is very low maintenance (diff fluids every 60k instead of every 30k like a Subaru and spark plugs every 100k- other than that just a cabin air filter/engine air filter here and there)
Let's talk about the 2007 Pontiac Torrent I bought today!! First, I've been looking at this car for about a month online. I sent a request for further information and got a response right away from a salesman. William Sullivan was my salesman and he was great. I got to the dealership, looked at the car, and test drove it right away. There was ZERO pressure to do anything but take a look and I was really impressed. I got back and talked to William about a trade in with my current vehicle. I had already looked up the approximate trade value and they were right on the money. In fact, it was so good I didn't even have to worry about an out of pocket today. I sat down with Austin for the financing and we were done in less than 45 minutes. I was really blown away. These guys were top notch and really took care of me. I felt comfortable talking to them, they explained all the contract parts, and even showed me around the building so I could see the professional job they do. It was really cool. I would definitely buy from Sullivan Auto again and I recommend any of you out there to go and LOOK at the vehicles they have on the lot. All are very clean, ready to go, and very competitively priced. The mileage was lower than expected also. Just an all around great experience. AMAZING is the best way I can sum it all up.
2017 Jeep Grand Cherokee Limited Review
Beats my pathfinder
by Masters1 from North hudson ny
March 16, 2019
5
I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.
Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Safford of Fredericksburg Sold A Vehicle
by Brown from Richmond, VA
November 5, 2018
4.7 (145 reviews)
Joann Cook was a breath of fresh air. Exceptional people at the Fredericksburg location. Will definitely go back to purchase a vehicle. Go check them out.
Joann T. Cook
Instant Cash Offer Acquisition Coordinator
Safford of Fredericksburg
Chrysler Jeep Dodge
5202 Jefferson Davis Hwy
Fredericksburg, VA 22408
(540) 898-7200 ext. 7265
jcook@saffordauto.com
Brown family of Richmond VA
2015 Jeep Grand Cherokee Limited Review
Best car I've owned
by Hcruz (Bikelife) from LAWRENCE Ma
May 5, 2019
4
This car meet all my needs. Perfect vehicle for all weather conditions I also like the design and interior options wifi would be a plus to complete the vehicle...
I purchased a 2004 Honda Pilot SUV for my youngest daughter today. Will Sullivan was my initial phone contact and also my salesman. He was nothing short of amazing! He was courteous, caring, and accommodating over and above all of my expectations. This is a family business and I had the pleasure of meeting several family members (employees). The atmosphere is friendly and stress free. I have purchased many vehicles over the past 42 years in Virginia and North Carolina. The honesty and integrity at Sullivan Auto Trading is, without question, the highest I have ever seen. Also, their vehicle selection (inventory) and prices are second to none. I drove nearly 250 miles (round trip) to make this purchase and I will absolutely look here first when I am in the market again for a used vehicle. They won (earned) a customer for life today. What a refreshing car buying experience!!!
2018 Jeep Grand Cherokee Limited Review
Dream Car
by BlueLuna16 from Dallas, TX
May 11, 2019
5
I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on
The jeep is great. Just had a baby so it’s no longer ideal for me. I’ll throw in 4 siped snow tires. Barely used I’ve never had an issue with it. Bought it new and it’s paid off.
Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Jerry
by Jerry from Fredericksburg, Va
December 3, 2018
4.7 (145 reviews)
Brought truck in for tailgate latch block recall. Had slight mixup initially but Josh took care of it and also did a second recall on PCM update. All work done even quicker than estimated time. Thanks
2018 Jeep Grand Cherokee Summit Review
Jeep has really done an excellent job
by Craig Jeep fan from Ogden
April 24, 2019
5
This car meets my expectations of comfort, quality, and on off road performance that most other suv's can't compare with. Jeep is comfortable for family and friends, and I can still venture out to areas where others wouldn't take the daily driver they have to rely on to get back and forth.
Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Treated like royalty!
by RJR from Philly, PA
December 3, 2018
4.7 (145 reviews)
Steve got me checked in with ease, made sure I was comfortable throughout the process, finished the oil change quickly and checked me out with the same ease!
Enjoyed the process!
2017 Jeep Grand Cherokee Limited Review
Great
by SunshineCaraway from Perdido Alabama
March 14, 2019
5
This car met all our needs its excellent room just what my wife was looking for comfortable looks great and she loves the colors the sun roof was a hit with my wife
Safford Chrysler Jeep Dodge RAM Fiat of Fredericksburg Review
Great service!
by SamE from King George
December 3, 2018
4.7 (145 reviews)
We drove a little further to get our truck serviced here. Customer service is awesome. Our service manager Josh was great. I only wish they wash your vehicle after service. Other than that, I am a happy customer.
I arrived at the Pohanka Honda looking for a full time work vehicle. In less than a minute I'd been paired with their salesman Alexander. After a brief question and answer period, Alexander chose a 2012 Kia Forte for me to look at. Long story short, I ended up buying the vehicle. I found Alexanders professionalism to be top quality, as well as those other employees I encountered during the experience. The facility was clean and filled with an air of people who love doing what they do. I'd recommend both Pohanka Honda and their sales team to anyone interested in a new or pre-owned vehicle.
2017 Jeep Wrangler Unlimited Rubicon Review
It’s a Jeep thing
by Bigdog from West lafayette ohio
May 3, 2019
5
Well kept collectors edition 75th anniversary one of a kind. Garaged . Maintenance up to date. Sharp vented hood. Alpine stereo great speakers. All original equipment, made to enjoy the weekends and summer months
I, literally, can't think of enough words or ways to praise Sullivan Auto Trading. We have purchased many vehicles, and NEVER have we been in and out so fast. . . and, there was NO pressure. Everyone was polite and honest, and it just "felt" right. We drove nearly two hours to come to them and we do not regret it. I will definitely refer them to prospective car buyers. If you need a vehicle, go to Sullivan Auto Trading and ask for Will for sales and Austin for the financial part; they are the perfect tag-team duo! Those two need to do seminars on how to sell cars. Seriously!
2018 Jeep Grand Cherokee Laredo Review
Quality Vehicle
by lfsmith83 from Lynchburg, VA
April 12, 2019
5
This vehicle has met my needs and is exactly was looking for. The 4WD works great in snow and the interior is comfortable and nicely styled. Exterior looks great!
I was interested in trading in my Q50 to reduce my expenses and get myself into a more reliable vehicle with great space, MPG, and cheap insurance. I met all these marks with the C-HR. Although I can be a tough client at negotiating, Serge and Kent were awesome at trying to find a middle ground where everyone wins. I was able to minimize my trade loss and come out with a great 60 month 0% APR loan and reduced my monthly expenses by at least $50-$70 from my 2014 Q50; however, I had a new 2018 C-HR! Great job, guys.
2017 Jeep Grand Cherokee Laredo Review
Jeep does it again....best car I've ever owned
by jeeplover from Waynesboro, VA
February 16, 2019
5
Great color, interior and ride.....Many compliments since buying this car. Others want to know where I got this vehicle and was I impressed with the dealer where I bought it.
I have written a review previously expressing my appreciation to my salesperson Idris! I want to now express my appreciation to his Sales Manager Donnell Denney! Idris was not in and I was directed to Mr. Denney. He was professional and extremely courteous in answering my questions!
KUDO's to Lustine for hiring such competent and considerate employees!
2019 Jeep Cherokee Latitude Plus Review
4th Jeep I’ve owned and I’m loving it
by Kayd44129 from Parma, Ohio
May 10, 2019
5
Roomy with a nice ride. Lots of great tech features. I have the TrailHawk edition and the exterior detailing is sharp. I love this ride.
Nice styling- unlike some of the newer, outlandish Japanese & GM crossovers that look like they were designed by Stevie Wonder. . It's a real SUV -as it has as real 4WD with a low range-I can go anywhere with confidence. . Entertainment system and Nav are much more intuitive that that on my Audi. Has huge fuel tank- can go over 600 miles on the hwy.
Omar was very attentive to the service my car needed and made sure the job was done quickly. He was actually thoughtful as well. He went to get an umbrella and helped me to my car when it was raining although it wasn't necessary. I appreciate his assistance.
2017 Jeep Wrangler Unlimited Sahara Review
Beautiful jeep.
by Kc_boy from Kansas City
May 3, 2019
5
This car is beautiful but I have to get rid of it. It's a nice jeep tho. Good at off roading & crusied with the hard top off.
I was referred to ebony singleton by my sister. So when I called down there and asked her what she could do for me she told me come in and let's work out some numbers. And told me every thing I needed to bring when I came in.
2017 Jeep Cherokee Latitude Review
So far so good, only had it for two days barely.
by Star75 from Oklahoma City
May 16, 2019
5
Great car! It has a lot of space. I never imagined myself in an SUV. I have always been a sedan woman. I love it, it’s very comfortable, spacious and drives just like a brand new car!
We purchased a 2018 Jeep Cherokee at Lustine in Woodbridge,VA yesterday. What a great experience from Nino Sam our salesman to Azmi Sabah our Finance Manager to Dan Kahn Lustine???s General Manager. What can easily be a stressful experience was a very positive and rewarding experience. Sam was very knowledgeable and personable; no sales pressure in the least. He quickly understood our needs and helped narrow down our selection. I highly recommend looking for Sam to help find the right car for you. While negotiating our price, Doug from the Service Department came over to say hi to us. We bought our 2015 Durango from Doug when he was in sales. Azmi was very helpful and efficient in developing and finalizing our finances. Azmi was also very personable and treated my wife and me with understanding and respect. Actually treated us like family, I guess since this was our 4th car we purchased from Lustine. Azmi introduced us to Dan the General Manager who thanked us for our loyalty. Dan also offered a credit to update our GPS on our Durango. What a nice surprise. I could go on about our great experience, but will close with my highest recommendation for the Lustine Team.
It's A Puppy!The great reactions for a Service Dog.
by Shannon Brinson from DealerRater.com
December 3, 2018
4.3 (1166 reviews)
I want to thank you,Doug, for the professional courtesy and excellent customer service that you showed me and my service dog Roxy 😁 Shannon Brinson SWA Disabled Veteran Army Retiree Owner/Handler of Service Dog and part time unicorn Roxanne Happy Owner of Dodge Durango ;-)
2019 Jeep Grand Cherokee Summit Review
Best vehicle ever!
by Sami Onstad from Burlington Wi
May 16, 2019
5
This vehicle has everything I wanted. I love that it’s spacious. I’ve always love me the way the Grand Cherokees looked and always wanted one, I’m VERY HAPPY that I have one now! Worth it!
Navigation System not Working -- Service Rep Braynt Jones
by pkupman01 from DealerRater.com
December 3, 2018
4.3 (1166 reviews)
2014 Ram 1500 Add on: Navigation System Backup Camera Trailer Brake It is extremely rare for me to write reviews but my experience with Lustine Chrysler Dodge Jeep Service department is by far the best experience I have ever had trouble shooting a problem. I took my truck in because the Navigation System was not working, Bryant got me in as soon as I arrived and had the technician to start trouble shooting the problem. Bryant came back to me about an 1 hour later and told that they think it was the radio unit needed to be replaced. So they put one on order and sent me home. Bryant kept me updated constantly of the status of the order. The radio came in and we scheduled a time for me to drop my vehicle off and they got me a rental for the day. Couple days later Bryant called and said that my truck was ready. I picked up the truck and on the way home tried the Nav System it was still was not working. So I turned around and went back to the the dealership, Bryant was very remorseful and apologetic and ensured me that we would get to the bottom of it. It was the holidays so I decided to schedule another time to drop my truck off after the holidays. I dropped the truck off and got another rental car for about a week, they replaced the Navigation antenna and that didn't work. The only other thing to do was replace the radio again. But in order to do that the Chrysler Regional Technician would need to validate the issue. So they had to schedule a time to bring the truck back to when the regional technician was there. Bryant kept me informed weekly while we waited for the Regional Tech to be available. Finally, got a call from Bryant and we set a time for me to drop the truck off again. The Service Manager wanted me to drop it off a day early so that he could come familiar with the issue. During his evaluation he found that when the Back-up Camera was disconnected that the Nav System worked fine. So they called Lustine Toyota, right next door, to schedule a time for the technician who installs all the after market back up cameras, unfortunately the technician was on vacation. They put me in contact with the Lustine Toyota Server Lane Manager Thomas Ramey to schedule a time for me to have the technician who installed the Backup Camera. All in all Bryant kept me well informed of the status of everything that been going on with my truck. He truly wants his customers to happy with their service. I would highly recommend this service department.
2017 Jeep Wrangler Unlimited Sahara Review
Fun and safe
by Happy Customer from Fort Worth TX
April 9, 2019
5
It is in exceptional condition and I feel safe ... it will work great for me and my fur kids. I will love taking top off and take drives in the country
We purchased a used vehicle from M&B Auto in October 2016. We are very happy with our purchase. The vehicle has been running well. I drive it almost daily with 4 kids and have taken two long trips to PA. In that time we have replaced one tire and had an oil change.
When we contacted M&B Auto about the vehicle in which we were interested, we were traveling from about an hour away and had several schedule constraints. Rachid agreed to meet us early on a Saturday morning to show us the vehicle we were interested in. He was very helpful in answering our questions and did not pressure us into making a purchase.
Once we arrived home with the vehicle, we realized that there was a problem with the vehicle's key. We ended up being locked out of our vehicle. Rachid took responsibility for that problem and apologized. M&B Auto paid for a locksmith to come to our home and unlock our vehicle. The following week, I drove our newly purchased vehicle to M&B where Rachid had arranged for another locksmith to make a new key for the vehicle.
Through this experience, I believe that Rachid at M&B Auto is an honest person to work with.
2001 Jeep Cherokee Sport Review
Rust bucket Money Pot
by Flamingotwo from Philadelphia
April 20, 2019
4
Money Pitt rust bucket.
My husband bought a 2001 Jeep in March 2019 advertised as “clean” “ runs great”
The first issue is that it needed inspection which the merchant said he would reimburse, he did reimburse us but it needed work to even pass.
The Mechanic told us that his car has many issues.
The car looks beautiful at first glance but if you look close you can see the rust underneath the paint job.
The passenger door not lock unless you use the key and the rust is eating away at the doors which are falling apart.
We had antifreeze leaking and had to replace the radiator.
The air condition does not work
The stereo is great.
We paid $6000 for a car stereo.
We were stupid to jump into this purchase.
Buyer beware.
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