I went in to Bergstrom really on a whim. I'd been shopping (primarily online) for a Soul. I live in Green Bay and was in Appleton to have lunch with friends, and decided to look at a Kia dealership. I was greeted right away by a salesperson (Mo), who was friendly, helpful, and answered all my questions. He first showed me a new 2016 Soul, and though I looked at several others, I was taken with the 2016 right away. Although I was determined NOT to buy a car that day, I did leave with it.
The visit did take considerably longer than I would have expected. There were some issues with the financing documents (the finance person was new), and I was never shown all of the financing options Mo told me I would see. I have some experience in the finance industry, so I was able to do the math myself to determine I was getting the best option. I felt the sales manager (I believe his name was Kevin) was a little pushier than I would prefer, but that's just personal preference really.
All in all, it was a good experience, and so far I LOVE the car!
2019 Jeep Compass Limited Review
First Jeep I have owned
by Thaqueen78 from Port huron mi
April 1, 2019
5
Extremely happy with my lease purchase at blue water chyrsler. Kelly found just the right one for me and knew immediately what I would like the most. I have wanted a Jeep for years and I’m happy to say I will never go with another place or vehicle! In love completely!
Pasquale treated as like family, answering all our questions & going out of his way to please us. We love our new JEEP COMPASS SPORT 5X4. THANKS PASQUALE! 😎
2019 Jeep Compass Latitude Review
A lot of bang for the buck!
by CarLoverMA from Massachusetts
April 27, 2019
5
I purchased a 2019 Compass Limited in February 2019. Saw a good amount of snow with it, and it performed excellent in the snow. My ONLY complaint is the stupid ESS (Electronic start stop system) it does not save any money on gas, and it's annoying. But It's become habit to start the car and immediately press the button to turn it off. Jeep should have given the option to permanently turn it off.
Interior comfort is wonderful, good passenger room in the rear as well. Exterior styling is awesome, it looks like a baby Grand Cherokee but with way better color choices. I'm getting close to 30mpg with it, and I am a self confessed lead foot. I wish the interior wasnt so much black on black on black, but I easily remedied that with some accent trim pieces to break up all the black. This vehicle has many features other Mfg do not even offer. I'm very happy with it so far 2 months into ownership. I've been reading that this could also do easy to medium off roading tho I have not tried that yet.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2019 Jeep Compass Trailhawk Review
Great value for the money!!
by Xenia Juarez from Dallas
May 1, 2019
5
Excellent vehicle meets all my expectations. I enjoy driving it that I dont want to get out of it. Received great compliments from friends and family!!
The car was a problem from the start. Won't star a lot of the time. You have to wait for the dash lights to eventually shut off. Most of the time that would take 5-10 minutes. It's our only car. If I can't get to work, (I work a late shift and no one can give me a ride as a result). My wife has a LOT of medical needs, doctors visits, and goes to the ER several times a year. Last week she went twice, thankfully it started both times. I looked up Compasses and several had the same complaint. They can't find the problem to quot one buyer, "Glad it didn't happen on the railroad tracks!" I had a compass a few years back and it had problems too, I should have known better. Unfortunately, it was the only vehicle that fit our loan needs. "Brother, can you spare a dime?"
My overall experience at the Rochester Hills used car location was 5/5. The guy who greeted me in was very friendly and took care of any questions that I had. They seemed very organized and honest with any question I had regarding the car I was interested in. I have not purchased from them, as I am still searching for the right car, but would recommend them in a heartbeat.
2019 Jeep Compass Limited Review
So far so good
by Glassy from Carroll Iowa 51401
April 30, 2019
5
Right now we like it but we haven’t even had it a week yet, so really hard to tell if there are things we don’t like yet!
Great experience, no pressure sales Mike was a great to deal with. Fair price, and have recommended to friends. Overall positive and will return again.
2019 Jeep Compass Trailhawk Review
Smooth ride
by Buddyespi from Escondido
April 19, 2019
5
Good car for a small family and it has a plug for your iPads and the drive was smooth and took the turns and the sound quality is good also
Nate was very agreeable and helpful during the entire process. He was able to get the car I wanted from the airport quickly, and everything went smoothly. I will recommend Hertz to any friends and family who are looking to buy a car in the future.
2019 Jeep Compass Trailhawk Review
Best car we’ve bought
by Moses from El Paso tx
April 17, 2019
5
Awesome ride we love our new 2019 Jeep Compass sport 4x4. Best car we’ve owned smooth and safe a lot of room and the color is awesome
The Compass is an excellent car for anyone that wants a reliable and great looking. If you live in or around McKinney, Tx. Dodge City of McKinney is the place to go !!.
Dan and gang from the service department took great care of me, even though I did not purchase my 2016 Explorer from Toothman Ford. After my car was towed to their shop, they worked with Ford to get my back-ordered part that week. I was always treated with respect and courtesy with every phone call I made to them regarding my vehicle. Thanks again for such great service!
2019 Jeep Compass Trailhawk Review
Gorgeous car when it starts
by ETDuncan from Huntington Beach CA
May 2, 2019
3
There are issues with the car not starting at times. Seems to be a big issue with the newer compass models. Dealerships can't seem to resolve the computer glitch that keeps happening. One month old and been in the shop 3 times for this no start issue.
So I took my old car in to get repairs, it had originally supposed to go to another dealership but their service department was rude and didn’t seem to care so I called Toothman, amazing service from the start. After then looking at my car we realized the repair was going to be more than the car was worth so we made an appointment with sales. We met with Tyler and I am so happy we did. We never expected to get i to a new car just hopefully a used car better than the one we had. Tyler and the Toothman Team made it happen they got us a sweet deal and got us into a brand new car. I highly recommend Toothman and we will definitely be buying more vehicles from them in the future!!!!
2019 Jeep Compass Trailhawk Review
Love / Hate
by Ams from Gainesville, NY
May 1, 2019
3
Like the look, style & size. Not happy with the so called Anti Theft set up. I bought the car in March 2019. 2019 Compass. Within three days I was stranded. It would not start. Long story short, several calls to the dealer, roadside assistance and was informed of a built in anti theft program that cannot be disconnected. The fix. Walk away for an hr, come back, hold brake for count of three and it will clear & start. To date this has happened four times. This anti theft set up was never mentioned when purchased. Dealer was as confused as i was initially and said they were unaware of this programming. This is a disaster in the making. What would happen if you were in an emergency situation and this anti theft program locks your car down!
I have purchased multiple cars from Toothman Ford & also have had them serviced there too! The team treats each person amazingly whether you’re purchasing a car or having it serviced.
Highly recommend!!
2019 Jeep Compass Trailhawk Review
Love it!
by Donna S. from Port Orange Fl
March 17, 2019
5
I was looking for a used vehicle and very much wanted another Jeep. So I tried a used Patriot, was too tight. My husbands Cherokee is too big, so the Compass made sense. We leased exactly what I wanted, light colors, leather and I couldn't be happier!
So happy to share our compliments regarding your Chevrolet/GMC service department. We have had two different vehicles in this year and in both cases have worked with "Sean" to arrange and coordinate the work.
Earlier this year our vintage Corvette was experiencing a no run situation. The vehicle had been sold to an out of state buyer who was scheduled to pick up the car in 5 days. Working with Sean, we were able to coordinate the Tow truck delivery, indoor storage and timely repair. Knowing that time was critical to me and Sean kept us updated on the progress so that we could confirm the sale of the vehicle.
Later this year we had a warranty issue (Clutch Fan) with our GMC Denali and again we spoke with Sean to schedule the vehicle, during the drop off and pickup.
Yesterday we brought the Denali for recall(s) work and were happy to be again greeted by Sean. He actually remembered our last visit, including the nature of the previous warranty work. He inquired if everything was still working fine and told us he wanted to make sure we were happy with the service.
In all of the above cases Sean has called us to discuss the repairs and timeline required to complete them. Most importantly to us, during each of our visits, Sean has called us to the tell us as soon as the vehicle was done. I cannot explain how important that is. There is NOTHING more frustrating than being required to call a dealership repeatedly to learn when vehicle is ready. (once I was even told "You should have called earlier... that was ready first thing this morning"!
In short, when experiencing a problem with your car, the service writer you talk with IS the dealership. If he or she treats you like you are an aggravation it doesn't matter if the dealership is a Taj Mahal, or the biggest, or the cheapest, your not going back.
To your credit you have people like Sean on your staff. He makes a very large dealership feel very small town. I don't know what you pay him...but it's not enough! Please feel free to share my comments
2019 Jeep Compass Trailhawk Review
Most bang for your buck!
by AlanaVW from Dent, MN
March 23, 2019
5
Sleek style, love the safety features, and great gas mileage. Filled with USB ports, cup holders in the correct spots, and everything a family in 2019 needs.
I purchased a 2019 Jeep Compass latitude and it met all my expectations most smooth driving vehicle I’ve owned!! Love everything from the exterior to interior! Highly recommended!!
Last week I had never heard of Hertz Car Sales, Tampa FL. I had been searching on my computer for my dream car for about 3 months and there it was! But Tampa is 150 miles away from my home. I decided to call the number anyway. A very nice young, Rafael Peña answered all of my questions so I made an appointment to go there and check it out. Since I am an elderly woman, this was a long way for me to travel plus I have a small dog that had to go along. Needless to say, I thought it was going to be a stressful day for me. Much to my surprise, I had a wonderful experience! Rafael did an excellent and efficient job with handling all of the details, plus he and other personnel took over helping me with the dog. My dog was treated with food, water and taken out for walks! I will certainly rate this business as the best and should be put on top of the list as an excellent place to go for a car.
2019 Jeep Compass Trailhawk Review
Always owed Jeep
by Jeep fan from Warwick Rhode Island
May 1, 2019
5
I have always Owen a Jeep product have always had good luck with them I like the four cilender the new color the new seats and the new screen
We love the way the Jeep rides, the 4 wheel drive, the fact that it's higher off the ground, the fuel mileage. It is so smooth to drive. So comfortable. And so pretty! Love the laser blue color. The interior is pretty sharp looking too! I wanted something for driving through bad weather in winter, higher off the ground that was comfortable, but had had a nice ride and had fuel economy too. Wanted something that looked good too!
On November, I originally went to Hertz with a plan to just view cars. I already had an idea of what they had so I went in already practically knowing what I wanted. I was taken of by Rafael, who I am very thankful for. He made the car buying even easier than I thought. I later went to get my tire fixed because it was having issues and he took care of the issue at 100%. I am forever thankful to him and the Hertz crew for their attentiveness, and their care for their clients.
2019 Jeep Compass Trailhawk Review
Nice, Smaller SUV
by JKH1834 from Indianapolis, IN
April 13, 2019
5
I looked at many cars before I picked the Compass. I needed a smaller SUV and I wanted a vehicle that was more stylish than my Rogue. This car is so nice! The interior is beautiful and comfortable. The exterior is sleek and stylish. I am very pleased with this vehicle.
Probably the only ones writing negative reviews are the ones who couldnt buy. In my case, I did buy and I was very happy with the service and the staff. I purchased a 2015 camry at an excellent price. Shame on all you loosers.
2019 Jeep Compass Limited Review
Great daily driver.
by JeepFamily5 from Grand Rapids,MI
April 6, 2019
4
Baby Grand Cherokee. Technology features are awesome. Exterior design is great. Smoother and quieter ride than our Renegade Trailhawk.
Slowness would be by only complaint.
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