Called Lithia in Klamath Falls to take care of a recall I had received. Decided to get the oil changed and also asked if the Hitch and Wiring Harness was available for my Jeep. They checked it out for me and said it was available in Portland. The had it shipped to them and on the day I came in it was installed. They did a great job and called me to let me know how the process was going. Very pleased with the outcome of their job.
Look at a few trucks while I was there. When I decide to purchase a truck again I will be going back to Lithia Toyota of Klamath Falls.
The people there are Fabulous.
Subaru of Klamath Falls is an excellent business and I am very satisfied customer. Between the staff and the mechanics I totally trust that the Subaru team will do the job right! The team is always professional and greets the customer with a smile. Thank you for your job well done!
Service by the local service rep was good. Unfortunately, Ford Motor Co inability to supply appropriate parts for repair results less than satisfactory outcome that is beyond the influence of the local company.
I had my F250 in for service at a 1pm appointment. By 2:30 my truck had not moved and 3 different vehcles had came after me and went into the service bay. This was not accetable and needed to be addressed. I went out to meet with my service writer Justin, who had my just noticed what was going on and was on his way to get things moving. Justin apologized for the mix up and my service was completed by 3:30. Thanks to Justin for moving things along however I hope the next service appointment is kept on time as I know they are very busy but so are the customers.
We recently purchased a low miles 2018 Subaru Forester from Santos and Klamath Falls Subaru. We had shopped from Eugene to Ashland and found that KFalls Subaru had many vehicles to choose from at great prices. We were treated extremely well by Santos and the rest of the staff during the test drive and purchase process. In addition, we were provided a comprehensive "post sales" test drive to ensure that we fully understood how to utilize the technology and features with our Forester. We would highly recommend this dealership.
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