Used 2016 Jeep Grand Cherokee for sale in Sterling, VA

Can't say enough good things about our experience with This Dealership and especially William James and Mike Cerqueira who made it painless and satisfying thru their courtesy, knowledge and professionalism. No pressure , no hype, just a what can we do to make this a mutually satisfying outcome.

This my 5th and best Grand Cherokee. I ordered this one with the diesel engine and love it. We get 28 to 30MPG on the highway and almost as much in city. Range is 600 to 700 miles. I have the Overland Summit model. If I had a negative I'd say the sound system is not up to pay. The U Connect system is very intuitive however.

Nelson Flores was our salesman and he went above and beyond for us the entire process. He found us the ideal car and was patient with us. The whole process start to finish was painless! He was amazing! Vince the finance guy also was so personable and helpful!

Great vehicle. Best looking SUV. Had no problems. Comfortable. Love it and best vehicle owned. Would buy again. Great vehicle to travel and take a trip. Roomy

Roberto Carlos Sanchez, Service Advisor, was very professional and provided all information I needed in servicing my QX70. He made sure I was notified of any and all items that may need servicing, and kept me informed on the status of my vehicle. Roberto deserves to be recognized for his professionalism and dedication to customers.

I enjoy the vehicle. It is the Overland model with the High-Altitude trim package. Very comfortable. Full size spare tire non-visible under the cargo area. Drawbacks: 1. It is like driving a computer. For an old guy (78) like me it took a lot of learning. My 12-year-old Grandson helped me out. 2. The consul is small with nowhere to set things down. 2 cup holders that fill up with stuff for lack of other places to put things. Nowhere to hang a trash bag. There are three storage areas: the usual glove box and two under the arm rest built into the consul which are very difficult to use when underway. Bottom Line: I love my Jeep.

This car goes beyond all my needs. I carry tools around for work. And have more than enough room for them. Very smooth ride. Worth every single penny

On 26 January 2022, we decided to look at Honda SUV’s while waiting for our dog to get groomed. We were met by Dante Lapitan, who proceeded to take us through one of the most pleasant and informative car buying experiences we can remember. He listened to what we wanted, and helped us find the perfect vehicle to meet our needs. He provided a thorough hands on demonstration/familiarization of the Passport EX-L’s features. He was extremely knowledgeable in providing comparative data between make and model options which allowed us to eventually make a fantastic choice. Finally, dealership staff made the purchase process easy, quick and smooth. Ask for Dante, he is the best. He goes above and beyond for his customers.

This car has all the features I was looking for along with some I wasn’t expecting like the heated steering wheel. Good space for all the stuff I carry for work along with room for the family.

I would definitely recommend Fair Oaks to anyone looking for a Used vehicle. Bonnie provided excellent service. I left today with a new Grand Cherokee. Thank you Bonnie for your diligence, attention to detail, and kindness.

I have been to the dealership four times for regular maintenance and has great experience all four times. The staff was attentive, quick and responded fairly to all the questions I had. Will recommend the dealership to friends and family.

Great purchasing experience at member car. Tyler and Maddie were exceptional! I drove from Hagerstown to get the car I wanted. They made the trip worth my while. Couldn’t be happier!

Schedule my Service appointment Friday for Monday 7am. Received my second text on Sunday. Mr.Rodriguez BPH Service assisted me thank you. My car came back clean.

Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.

This is so much better instead of driving to a dealership in person and having to haggle and go back and forth with the dealership. Vroom has had the best deals for cars this is my 2nd time buying a car from them. I have had no issues at all good vehicle and fast customer service.

When it comes to buying or Selling this place is the new replacement of dealer and Carmax. Everything is done online from appraisal to buying and delivery ��

The staff was extremely informative, helpful, and accomodating especially Nerry and George! I was able to get a great deal for my car and they were able to deliver the car and do paper work at a Target closer to my home. I would 10/10 buy from them again.

Great car and great follow through after the sale. Billy was great to work with and helped me navigate getting the Tesla Model S set up with Tesla so I can enjoy this beautiful car. Fair price and no attempts to up-sale me for other things. Highly Recommended

Great Customer Service. Jose is exceptional and made my experience a joy!!! Please keep up the high standards!!! I will recommend all my friends with Nissan with the service I received at this location.

As always, Vitalyi is the most personal and friendly service advisor I have come across. Many thanks for getting me in and out so quickly when I came by unscheduled with a tire that got punctured by a screw and was not repairable. Vitalyi noticed that I was close to our first service and suggested his team could take care of that as well to save me a trip. Well done! Guido B.

Zion,Shameka and Sean was very helpful in making this deal its was a good experience working with these guys and I plan on working with dealership again . Great job you guys and thank you.

I tried going to dealerships and looking online but this is far and away the best and easiest way to purchase a vehicle. Not only would I recommend Carvana to anyone but I will use them again the next time I go car shopping

My service and inspection was fast. Customer Service, was spot on. Kindness, respect, attentive. I spoke with a few reps, and all were great and personable and professions. That you Country z Chevrolet!!