Used 2018 Jeep Grand Cherokee for sale in Sterling, VA

After to my prior experience, I was contacted by Mr. Herman and he apologized for the experience. He listened to my complaint and corrected the situation. Mr. Herman was very apologetical and understanding about why I was upset. He worked diligently with Danny to find a deal for me. I came in on yesterday evening I met with Adam and Danny to find a vehicle. Danny found the perfect SUV and had all of the paperwork ready upon my arrive. Both Adam and Danny handled the my situation with EXPECTIONAL customer service and I am beyond elated! Danny even stayed passed his scheduled time to assist me getting everything completed. I really do appreciate how they corrected the prior experience I had before. I will definitely be back to do more business with them again and recommended them to anyone I know looking for a car/SUV. It was most definitely a pleasure to do business :) THANK YOU FAIRS OAKS TEAM (Mr. Herman, Danny, Melvin and Adam)

Absoutely love the Jeep Grand Cherokee 4X4, but especially the added equipment on the Sterling edition . I wish they had not made any changes to the 2022. This is my favorite vehicle ever.

My salesman Evan was absolutely fantastic. He was extremely knowledgeable, helpful, friendly, and did everything he could to get me a fair price. I would definitely ask for him if I was going there to look at cars and would use him again when it's time. Keith Goodman

I looked at and drove the car on the last day of 2020. I had heard that dealers will make sacrificial offers just to reduce their inventory as the year was ending. That is not true of all dealers. I drove and loved the 2018 Grand Cherokee SUMMIT but the dealer was not as sacrificial as I needed. We were thousands of dollars apart so I started the new year with my old car!

Purchasing my 4Runner from Koons Tysons Toyota was a pleasant experience. I was used to the "OLD WAY" of purchasing a car, where the pressure exserted by the "sales representative" at times was unbearable, thank God, that "Modus Operandi" belongs in the past. Mr. Rami (sales person), Mr. Salem (sales person, and Amin (the one that finalized the transaction), they all were kind, VERY professional, knowledgeable, and capable to help me all the way. I consider these gentlemen to be an asset to Koons Toyota, and I hope they are treated as such. Thank you very much for the nice experience, Hector D. Rodriguez P.S. I am very satisfied with my new 4Runner, however, I expected it to have the side bars on all doors, of the same color as the car, which help to prevent any possible "ding" to the car. Can anything be done about that? You may get back to me via email. THANKS!!

I've owned many cars and also been through a lot of leases.After financing a 2015 Jeep Grand Cherokee, I figured i needed a safety technology upgrade and leased a 2018 JGC High Altitude. I fell IN LOVE with this car. I normally trade or sell a car within 2 years, but i couldn't see myself giving it up. I ended up buying my lease out and haven't regretted it for a SECOND. It's a gorgeous car, reliable, and comfortable with every bell and whistle except auto pilot.

Took my KIA Telluride in for an Oil change, brake check, tire rotation, replacement of shade clip in the back, and overall checkup. They were very quick and thorough. I got my vehicle back very timely and everything was great! Scott was an excellent service rep. I have used this dealership since its inception. I will continue to do business with them and recommend Dulles Kia to all of my friends. Teena C.

We needed a car we could tow behind our RV, plus we also wanted it to be stylish, strong and tough, as well as comfortable. We wanted a car that both of us would enjoy driving on road trips as well as locally, and this one is great for us.

My husband and I were recently in the market for a vehicle for our 16-year-old son not only did they have a full inventory of quality vehicles with low mileage with amazing records their customer service provided by Daryl and his staff was outstanding. I will definitely be back to purchase another car for our daughter next year!!! If your local or from out of state I guarantee you he will provide you the same quality service truly outstanding from this staff from start to finish!!

This has been the most beautiful vehicle I have owned. It has been reliable and has meet all of my needs while looking great at the same time.

Carmax is by far the best company that will go the extra mile to help you reach your Hope's and dreams and they did. Thank you.

This was one of the smoothest vehicle purchasing experience ever. No pressure to close. Plenty of detailed shared. Thank you for making this experience a wonderful one!

Michelle Perez provided outstanding customer service. She kept me updated on the status of my car service. Mechanic Specialists are thorough in completing services and provide detail maintenance recommendations with pictures. Michelle patiently assisted me with how to use ApplePay after realizing I left credit card in another pocketbook. I will keep coming back!

Took my jeep for repair and my service adviser Stacie was such pleasure to work with she helped me to understand the whole process to get my jeep in the road Great customer service i will come back 100%

Jason was incredibly helpful and accommodating. I found the JEEP I'd been looking for and showed up on the lot less than an hour from closing, yet Jason was right there "on it" to assist us as long as we needed. And then after the purchase, he has been helpful with some additional things regarding our purchase. Highly recommended!!

Bargained over phone. Trade-in allowance was very good. Buying made easy with salesman's professional insight and information he gave. Business manager and sales manager were both very professional and helpful.

Great dealership. Could not find same quality car for similar price they offered. Drove 8 hours from the different state to buy the car from them. No complains. Process was pretty fast. Thank you Chris and Ahmed for your good job.

Im here with Benjamin great customer service. Come see Benjamin at eastern motors in temple hills md. He has a great attitude and helps alot

Excellent Sales person amazing experience. Sales person was amazing and very knowledgeable Best place for car shopping very good Staff will come back and will recommend my family and friends

I left an aggravating day at work to come out to find my undercarriage bumper hanging down on the front of my car Margaret Brady got me right in and taken care of and I appreciate it 👍

My buying experience was amazing. They went above and beyond to make my dreams come true. I recommend Mike Robinson for your next purchase. They treated me just like family.

James has been very helpful. Kept me updated on the repairs and answered all my questions Thanks 5 stars,Also thank the technician . I would come back in the future

What can I say, this place is the shizzle dizzle. Shizzle dizzle my fizzle nizzle. Now get out there and get yourself a great deal!

My car buying experience at Passport Nissan went smoothly and relatively quickly, considering I ordered a car not yet available. Ali S. was my car salesman and he was very easy-going, not high pressure, and good at problem solving the details! He kept in touch with me until he found the exact Nissan Rogue that I wanted. Then he handled my trade-in, helped with my insurance updates, synched my apple car play, and ordered new car mats which had somehow been overlooked in the delivery. He even came in on his day off to finish up the transaction so I could take my new car home for the weekend. I love my new Rogue - it’s everything I was hoping for - and I appreciate all the help I had in finding and financing the right one! Cj